HMSHost — rude employee
Store ID: SJCSTA06
July 20, 2019 3:35 PM
Cashier named Melissa (Caucasian female) was great.
The young petite (Asian or Latina) woman who made my frappacino was mouthing off to a customer who did not receive his lemon pastry, throwing food, and gave me attitude.
She kept calling out a mocha frappe that a previous customer had abandoned. Then she asked me what I was waiting on. I said, "Chai Cream Frappucino." To which she replied, "Been here forever." Although I had been waiting patiently for her to call out either the drink or my name.
When she was told to calm down she said, "You know I can't control when I cry."
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