Hims & Hers review: Hair hybrids

I have bought this product over a year ago. I didn't realize this was a subscription base product. My card expired that should've been on file so I figured I wouldn't need to change anything as the payment wouldn't go through. I think get a notification from my bank saying I had a withdrawal of $175.00 (this would be my 3rd payment).

I have gone on my account using the email address I use for everything. I was unable to sign in. I then created an account. I checked my account for subscriptions and had none. I then emailed their support@forhims.com on 01/18/2026 after it gave me a prompt to email them if I was having account issues. I then emailed them on the 01/20/2026 asking for an update. Shocker, no response.

I then got a different email off their website. I emailed contact@forhims.com asking for help canceling my subscription. Today I have asked for another update. I have asked for help canceling my subscription and requested a refund. Still no response. I beyond frustrated with trying to contact their customer support through their website. It keeps making me login over and over again without ever allowing me to chat with them.

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