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Hims & Hers

Hims & Hers review: Subscription order that's cancelled ( 1 comment)

D
Author of the review
3:45 pm EST
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I recently {without realising it was a subscription} cancelled my subscription and tried to verify on the phone. The problem your company kept hanging up on me, three times in a row.

We sent back the last delivery and are waiting for a credit of $165.00. Every time we called we waited on the phone for 15 to 20 minutes. This is bad customer service. My name is Dennis Leaver 55 West End Ave. Pompton Plains, NJ 07444.

Once again, cancel my subscription and send me a check for $165.00.

Thank you.
Dennis Leaver.

1 comments
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M
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Mark Kesner
US
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Jan 17, 2026 3:31 pm EST

I purchased 2 bottles of your hair restoration with negative results. I’m not finishing the two bottles and the results are disastrous. My hair went from thin to no hair. Completely bald. What would you say to that. Anyone else who have had this occur. This post will not get published. You guys need to come up with a good solution. I’m going to talk to lawyers. markstk57@gmail.com.

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Hims & Hers is ranked 1 among 6 companies in the Telemedicine category