FOLX Health LGBTQIA+ Community Reviews and Complaints

Latest Reviews and Complaints

CharlieRDBrown of Arkansas City, US

Sep 05, 2023 7:47 pm UTC

Verified customer

FOLX Health Folx

I was alright with this prescription for about a month. My first prescription was lost by FedEx so I had to pay $20 for it to be reshipped. Small issue but okay. Then this had changed my billing date. So about 3 weeks later I finally received my meds. Then a week before the new billing change on Aug. 1 I was charged $90. Then the 1st I was charged $40. About 2 weeks later and I have not received any of my meds. Fast forward to a $40 refund and no meds for the previous month, and numerous messages to them with no help, I finally got my account deleted. Biggest waste of time and money I've ever had. They do not care about LGBT+ people like they claim. It's always been about money.

Desired outcome: I just want to recieve the testosterone I've paid for and wasted time from work to see doctors to prescribe it to me. I feel used

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OllieH

1 comments

OllieH of US

Aug 17, 2026 2:48 pm UTC

In 2026, and they’ve only gotten worse :(

How responsive is FOLX Health's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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FOLX Health has received 1 complaints on ComplaintsBoard. The first reported case, Folx , was published on Sep 5, 2023, and the most recent complaint, Folx , was posted on Sep 5, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is FOLX Health Legit?

FOLX Health earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds FOLX Health to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, FOLX Health is known for their high standards and safety. If you're thinking about dealing with FOLX Health, it's wise to check how they handle complaints.

We found clear and detailed contact information for FOLX Health. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

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