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CB Hotels and Accommodations Hilton Hotels & Resorts Complaints #42-61
Hilton Hotels & Resorts

Hilton Hotels & Resorts review: Hampton Guarantee 100%

3 comments
J
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7:57 pm UTC
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Recently cancelled out of Hampton Inn Properties for using their 100% Guarantee if I am not satisfied with: Friendly Service, Clean Rooms, Comfortable Surrounding; well, Hampton Inn GMs with guest assistance decided I was using the 100% "in excess". I have pictures of the unclean rooms, but looks like Hilton employees don't have to "Be Hospitable'' or have integrity as their policies state they should have. What a shame?

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Ex_Hilton_Guest
FR
1 complaint
1 comments
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May 16, 2009 11:16 am UTC

Just see my complain about them - it is just a shame how they behave towards loyal customers

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Steve Oifer
Fort Lauderdale, US
1 complaint
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Dec 26, 2016 7:49 pm UTC

Their guarantees are worthless. Bait & switch!

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dario sacramone
Cathedral City, US
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Oct 09, 2022 8:00 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I have extensive data; too much to write here

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