HiFiGo’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of audiophiles are dissatisfied with high-fidelity audio equipment.
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Be Cautious When Shopping at HiFiGo: My Experience with the Fiio Q5s TC
I recently tried to leave a review on HiFiGo for the Fiio Q5s TC, but it seems like they didn't want to feature my 3-star review. I'm not sure why, but I have a feeling it might have something to do with the fact that they're based in China. Just a hunch, you know?
Anyway, I wanted to warn others to be careful when buying from HiFiGo. I'm not saying they're a bad company or anything, but it's always good to be cautious when shopping online. Make sure to read reviews from multiple sources and do your research before making a purchase.
That being said, I have had some positive experiences with HiFiGo in the past. They have a wide selection of audio equipment and their prices are usually pretty competitive. Shipping can take a while since they're based in China, but that's to be expected.
Overall, I would recommend HiFiGo with some reservations. Just be careful and do your due diligence before making a purchase. And if you do leave a review, don't be surprised if it doesn't get featured.
Shady Business Practices: My Disappointing Experience with HiFiGo
I recently made a purchase on HiFiGo, an online store that specializes in high-quality audio equipment. I was excited to receive my new DAC unit, the Dethonray Honey H1, but unfortunately, my excitement was short-lived. When the item arrived, I discovered that it was defective and did not have an audio output.
I immediately tried to contact customer service to resolve the issue, but it was not an easy process. After many attempts, I was finally able to get in touch with someone who offered to return the item. However, I was shocked to learn that they would be deducting a number of fees from my refund.
First, they wanted to deduct the shipping fees, which amounted to $50. Then, they wanted to charge me a restocking fee of 20%. On top of that, they informed me that I would be responsible for paying the Republic of China import tax, which was another 20%. Finally, they wanted to charge me processing fees of between 10-20%. All of these fees added up to almost 80% of the product value, which was completely unacceptable.
I was extremely disappointed with HiFiGo's business practices. It felt like they were trying to take advantage of me and make it as difficult as possible to return a defective item. Their customer service was lacking, and it was clear that they were not focused on providing the best possible experience for their customers.
In conclusion, I would not recommend HiFiGo to anyone looking to purchase audio equipment. Their shady and fraudulent business practices are a major red flag, and it's clear that they are not the most customer service oriented company out there. If you're looking for a reliable and trustworthy online store, I would suggest looking elsewhere.
Is HiFiGo Legit?
HiFiGo earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
HiFiGo has claimed the domain name for hifigo.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Hifigo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Hifigo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for HiFiGo have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up HiFiGo and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Hifigo.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Adult content may be available on hifigo.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- HiFiGo protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The registrar associated with HiFiGo has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
- We have detected an internal review system on HiFiGo's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
Overview of HiFiGo complaint handling
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HiFiGo Contacts
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HiFiGo emailssupport@hifigo.com99%Confidence score: 99%Support
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HiFiGo social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
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