Herberger's review: Unprofessional Manager ( 3 comments)

It is very unfortunate that a wonderful store like Herberger's is run by such an unprofessional, ignorant man! This Dickinson, ND store frequently a mess, actually littered with trash. Many of the items for sale are in disaray and on the floor- especailly the handbag area. I do not want to pay $102.00 for a purse I have to pick up off the floor and clean! Last night was the finally straw for me. A woman was changing her baby's diaper on, YES ON the cosmetics counter. The cosmetics clerk nicely let her know that there is a changing station in childrens section. (NO restroom in this store nor nearby) I then waited to make my purchaces with that clerk, only to have the store manager have a tempertantrum. He actually belittled, yelled, and totally degraded the clerk for speaking to the baby chaging customer! Myseslf and several other customers walked out because they are so understafed and unprofessional I could not get waited on. The young clerk was completely in shambles and crying. A store manager should NOT yell and degrade employees, especially in front of paying customer. He should also be concerned about the filth and disease and overall quality of this store. I am disgusted. I will be filing a formal complaint with the company.