The complaint has been investigated and
resolved to the customer's satisfactionResolved Healthbuy.com — unauthorized charge
resolved to the customer's satisfaction
i had never even heard of this comany before and one day while checking my online banking, i notice there's a charge from them for $97.86!
i googled the phone number that was on the bank statement and came across numerous complaints about this company and how many people tried to call but the company never answered their phone.
i was told by my bank that i would have to contact the company and have them refund my money (which i thought was ridiculous since i had not made the order in the first place) and i thought it would be near impossible to get through on the telephone.
well, to my surprise, i was on hold for only 6 minutes and the person on the other end asked for the last 4 digits of my credit card, my name and said he would start processing the refund right away.
i've been holding my breath wondering if they were actually going to give me a refund but today i checked my account and there it was...my refund. i am pleasantly surprised but really annoyed that this comany hasn't been shut down for fraudulent activity because obviously they are not running an honest business.
i had to cancel my credit card and now have to wait 7 days for my new card to arrive...it is a royal pain and really annoying. why can't something be done about companies like this?!?!?!?!
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