The complaint has been investigated and
resolved to the customer's satisfactionResolved Heald College — False Representation
resolved to the customer's satisfaction
I had Arlandis McClain as an advisor when I enrolled at Heald. I kept getting phone calls from the same phone number over and over. Frustrated, I finally answered and asked who it was that keeps calling me. He told me he was calling from Heald college. I said I wasn't that interested I was just on the internet checking out possibilites. He then asked me if I was looking for a job. I told him I was half heartedly looking for a job. He told me Heald had opportunities for students to work at Heald. I thought that would be a great opportunity. I could get an education and work at the same time.
When I first had a meeting with Arlandis I told him I was very interested in being a student employee. I was given a test to see if I was eliglbe to go to Heald, turns out I was (and so could anybody) then I was lead to financial aid. I didn't understand at the time that this was a very unethical practice. One should be speaking to financial aid before they take what turned out to be a placement test.
Arlandis also told me that the school was fully accredited and any credits that I accumlated at Heald could be transferred over. When I questioned that, because I was lead to believe differently, Arlandis assured me that they were fully accredited and not only that, but I would be a certified paralegal at the end of the program. Again I questioned that, and given assurance about being certified. As it turns out in our first quarter a couple of our teachers had informed us that we would have to take a test in Stockton in order to become certified. Anybody can take that test. If one were to work as a receptionist in a law firm without an education and felt they were knowlegeable they could take the cert test.
They also lied about all the help they would give as far as looking for work while being a student there, and graduates that would have a job lined up for them as soon as they graduate. Their excuse the whole time I was at the school for not having the resources they claim to have is that they are a new school. They didn't have any books in the LRC (Learning Resource Center). The ladies that worked in the LRC, although they were nice, they weren't very helpful to many of the students there. The type of help I would get from Ashley Love, the career services advisor were mass emails telling students they were hiring at Subway, and Taco Bell. They claimed to have contacts that hire exclusively from Heald because of their reputation. The job referals were nothing short of the career services department looking on craigs list, monster and possibly career builder. They claim to work with your schedule, however many students who signed up for daytime classes due to work and family, were getting classes in the afternoon. Sometimes they would work with a student on this, however it seemed to be a hassle, especially since they ask you what time you would like to attend classes when you first sign up for school. Classes ran for about 4 hours. For some classes we would go over the subject of the class for 2 hours, then the rest of the time was spent on chatting, and speaking about things that were off topic. The teachers can be nice, if you're looking for a friend. But on an academic level most of them were not very helpful at all.
From my experience at Heald, and I have many friends who have left Heald due to the same reasons, I would advise anybody to NOT GO TO SCHOOL THERE. I would stay away from any schools that give you promises that sound too good. Remember, if it sounds to good to be true then it probably is.