Harvey Normanpolicy

This review was posted by
a verified customer
Verified customer

I spent (due to moving house) around $4000 at Browns Plains Harvey Norman...one of those items was a vacuum cleaner...after about 5 months it decides no matter how much i clean it, it just won't work...so i take it in...and they say i have to pay 35-45 bucks frieght if i want it fixed???what the? it's under warrenty and their product that they sell/promote and stand by stuffs up yet I have to pay an extra 35-45 bucks ontop of what i paid for the vacuum...I left the store without the vacuum because...well i was way to annoyed at the manager or whoever he was...went over to Bunnings and oh hey their warrenty covers frieght woohooo they also had a vacuum cheaper with the same watts, at least if it breaks down all i have to do is take in into bunnings...moral to the story is if there is something you need to buy and can get it anywhere else aside from harvey norman then i suggest you go anywhere else!

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