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CB Travel and Vacations Kampgrounds Of America [KOA] 12480 Mountain Valley Rd, Broadway, VA, 22815, US
Kampgrounds Of America [KOA] company logo
Kampgrounds Of America [KOA]
reviews & complaints
Kampgrounds Of America [KOA] company logo

Kampgrounds Of America [KOA]

12480 Mountain Valley Rd, Broadway, VA, 22815, US
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Website
koa.com
Phone number
+1 540 896 8929
Category
Travel and Vacations

Kampgrounds Of America [KOA] reviews and complaints 1

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C
9:40 pm EDT

Kampgrounds Of America [KOA] - early check in fee

My husband and I drove 16 hours straight through to The KOA. We arrived a few hours early. Our site was open and the campground less than half full.
When we went to check in they first told us we had no reservation. I had to pull it up on my phone to show that we did. Then they charged us extra but did not tell me. When I realized it I showed her the original reservation and asked why the extra charge. They said it was because we were checking in early. I said why didn't you tell me that? I got a halfhearted sorry and nothing else.
This is not good business practice. Just tell people if you're gonna charge them for every little thing. But to just charge and not say anything shows lack of care or deceit.

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