[Resolved] HanesBrandshanes premium original fit mens underwear

C Sep 11, 2019

i have been buying the same underware for about 30 years. i have never had a problem until now. the waistbands on my newest boxer briefs bought christmas 2019 on long island, ny have all expanded to the point where i cannot wear them. i saved the last 2 pairs in case you wanted to see the expansion issue. i would like a new box of briefs size 38. please advise

thank you conrad pohlmann

ps the number on the box is 9hpwg5

  • HanesBrands's response · Sep 12, 2019

    We regret you've experienced a problem with one of our products. Please contact the HanesBrands Consumer Service group at 1-800-994-4348 as we would like to work with you to resolve this matter.

    Thank you,
    HanesBrands Inc.
    Consumer Service

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

Post your comment