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Hallmark Customer Care Service

Crown Media Holdings, Inc.

12700 Ventura Boulevard
Suite 200

Studio City
United States - 91604

Customer Support Phone Numbers

1 800 425 5627 1 2
1 818 755 2512 0 0
1 303 296 2323(Crown Media) 0 0
1 800 522 6645​(Computershare Investor Services) 0 0
1 818 755 1217(Leslie Park Assistant General Counsel) 0 0
1 818 755 2443 0 0
1 303 295 8829(Crown Media) 0 0
William Abbott
Director, President & CEO

Mr. Charles L. Stanford

Executive Vice President of Legal & Business Affairs and General Counsel

Mr. Chris Ward
Senior Vice President of Midwest Advertising Sales

Ms. Pam Slay

Hallmark Complaints & Reviews

Hallmark / being wrongfully terminated

Vonnie kennedy on Oct 9, 2017
I had a brain tumor removed on Aug 17, and was in the hospital for 10 days. When I came home to recover I started receiving emails asking when am I coming back to work. I told my mgr that the recovery process will be about 3 months, but I will know for sure when I have my next appt with...

Hallmark / using ticketmaster for the sale of tickets to transiberian orchestra

shelbysrock on Sep 27, 2017
Though Ticketmaster claimed that people that are part of the fan club for Transiberian Orchestra would get a special code and access to the tickets before they went on public sale, the presale tickets were completely sold out in less than one minute. Not even one seat was available on the...

Hallmark / hallmark mystery movies channel

Imogene Teasley on Sep 6, 2017
Why you do not have black actors or actresses in your line up. The script does not call for a particular race. What about actresses: Regina King, Jada Pickett Smith, Queen Latifah or Jennifer Hudson. You have a faithful diverse audience and your shows should reflect this diversity. I'm not...

Hallmark / movies & mysteries channel

Robert P. Robles on Jun 29, 2017
I watch the Hallmark M & M channel on Spectrum, in San Antonio, Texas. Every night I have to re-program my set top box, because if I don't, I won't be able to watch the Hallmark M & M Channel. When I try to bring it up, it always tells me that the channel is unavailable at this time. I pay...

Hallmark / customer service

Denine03 on Jun 19, 2017
Today is Monday June 19, 2016 and I checked out at 1:03 pm. There were 3 employees in the store today and while I was greeted when I walked in, I noticed that I was completely ignored otherwise. I heard employees ask other customers around me if they needed any help, but I was never asked...

Hallmark / bogo card sale

Robert051017 on May 11, 2017
Below is a cut and paste of what I shared with Publix. All this because of your directives for a BOGO card sale? Yesterday 05/10/2017 I had a very awkward situation at Publix. In fact practically a fist fight. I went into Publix to purchase a Mother's Day card and milk. I approached the...

Hallmark / Hallmark/valentine's day add

Ryan Emmons on Feb 8, 2017
This is not a complaint about any products. I love Hallmark and have for years, especially their Christmas movies. However, yesterday there was a Valentines add that had one man hugging another man and then one man proposing to another. I was not only appalled by this repugnant action but...

Hallmark / Christians tree ornament

flybyu3d on Dec 3, 2016
Let me say i love hallmark products and just wanted to let you know of a packaging problem. I purchased a new star wars r2d3 ornament, and as i pull the plasict holder out of the top of the box, it catches and ejects the ornament out the front, which causes it to brake. This slight mi...

Hallmark / Hallmark Mystery & Movie Channel

Color34 on Jul 29, 2016
I really enjoy watching movies on the Hallmark Mystery & Movie Channel however, when you go to advertisements they are so loud that I have to mute all of the commercials. I'm actually considering not watching your programming anymore because I find this to be so disturbing.

Hallmark / Keepsake defective motion ornament not covered by warranty

Louis Chiacchere on Nov 29, 2015
I purchased from Hallmark in 2011 the Peanuts/Snoopy wireless battery operated synchronized sound and motion 4 piece ornaments. The following year in 2012 I added an additional piece (Linus with a trumpet). The unique feature of this set is that when one piece is activated, the others join...

Hallmark Channel / programming

Reviewer75175 on Oct 31, 2015
Why are you starting Christmas movies on Oct. 31st. Ridiculous!! And they run 24 hrs a day. WHY. This is way too early. I refuse to watch these movies this early. Most are reruns you have been showing for years!!! Home Alone is on today. How many other channels show this as well. Why would...

Hallmark Store / 5/14/15 discriminatory customer service

Dr. A Robinson on May 15, 2015
Went to Hallmark store for a greeting card for an event that just passed. Asked employee about getting them from the backroom, when I was told they would do when I called earlier that day. Employee immediately offers me the "Mahogany" card collection. When I asked what that was, "Jan" told...

Hallmark Channel / Music too loud!

divaofsongs on Nov 11, 2014
I just went to hallmark channel website to complain about the loud music and it looks like they are now aware of this. I hit the feedback button on the bottom of the screen and was taken to this page with the following message: Http: / / www. Hallmarkchannel.com / faq Q. Why is the...

Hallmark / Employees Suffer Harassment Yet Get Fired

Rlynmc on Mar 2, 2013
My Co-Worker and I were RM's for Hallmark, which is a vendor for Wal-Mart. Wal-Mart is the biggest account that HallMark has. I had been employed for a year and a half and my co-work 10+ years. Never in any of our employment have either of us every been disciplined, written up...

Hallmark / Get well card

L Neilson on Feb 22, 2013
I am emailing you in disgust at a hallmark card I purchased! A very close family friend was diagnosed with aggressive cancer. So on the way to see him I poped into a shop to purchase a get well card. I picked the only get well card that was suitable for a male wrote in quickly and went to...


CRYSTALLL on May 14, 2012
Its not a question but more of a complaint. This past mothers day was one of the worst days i could of had because my son was sick with a stomach virus i was sick with one, my fiance was sick with one and so was my older brother. Despite how sick my Fiance was he went to the store and got...

Hallmark / defective paint on glass, stones like broken sharp glass

joan2207 on Dec 31, 2011
I bought Yankee Candle from Hallmark store in Sangertown Mall. I got some oil on the outside, tried to wipe it off and the painted decoration came off. Then the wost part when I tried to put the ornamental stones in there was very sharp and like slivers of glass that was in there...

Hallmark / unfairly fired

I hate Hallmark on Nov 21, 2011
I used to work at Hallmark. I was a vender at Hallmark. One of the companies I was a vender for was CVS. At CVS there were two female employees, one about 17 who looked and dressed like she was in her twenties, another who was elderly. I was fired because these ladys accused me of sexually...

Hallmark Channel On T.v. / Little House time change

Irene Gillette on Mar 8, 2011
Little house on the Prarie has been on (our channel # 58) The Hallmark channel for a while now. I am disabled and look forward to the show that ran from 3:00 pm to 6:00 pm. I don't watch much more. Please bring it back at those times. They are so good for me. Irene Gillette (gangarene@socantel.net)

Hallmark / Beware of the letters that you are receiving

missie on Feb 28, 2011
if you receive love letter from a guy and after several times of communications, he will pretend to send you stuff with such msgs: I bought One set of Gold, and Two sets of shoes, One camera, and One Hp laptop, with the Two sets of night wears. Honey, please manage it like that untill when...

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