The complaint has been investigated and
resolved to the customer's satisfaction
Halifaxunauthorised fees

i ha d 4 pound in my bank account and didnt use it. i recieved a letter from halifax saying i owe them over a hundred pound for overdrawn charges plus interest. they are conning everyone even single parents who are struggling to cope. i am a disabled single parent who cant get out but i will fight them all the way. we cant win as the government own half the banks and since winning at court their fees have trebled this is rediculous i feel like killing myself it is so unfair to everyone it is affecting


  • Am
    ame123 Jan 08, 2010

    I set up a moneyback current account with Halifax in Liverpool on october 2007. I requested no over drauft [censored]ility on this account. This account chargess £28 for unarranged overdraft as stated in my bank statement.
    On the 19 of october 2009 I went in to an overdraft of £30 unknowen to me. In December I received 2 letters Dated 20 december and 30 December stating I owed £95 in fees as a result. 1st letter arrived Christmas eve
    2nd letter arriving 6th January as I now live in Dublin. I rang up on the 7th of January to dispute these charges to be told that it is now £240. On the 8th of January I rang again to be told Novembers fees were not added and it is £400 plus I owe and growing by the day. A heated debate took place over the phone and I drawed their attention to the fact that the account I set up charged £28 for an unarranged overdraft the reply was that they had changed the account to a reward account which carries a penalty of £5 a day fee for an unarranged overdraft even though I got no notification of such nor did I agree to such. I have offered to pay the £30 i was overdrawen eight weeks ago to settle this matter but that was not accepted. Upon further reflection and with the help of my parents I offered to pay £95 as demanded on the 30th of December to settle this matter but this to was refused. I did not set up this type of account . Something is wrong with all this. I am currently unemployed living in dublin. I don't think a money lender/shark would charge as much money on £30 out standing for 8 weeks.
    Please Please Help.
    R Ellison
    Branch Information Branch:Liverpool Allerton Road Address:
    9 Allerton Road

    0 Votes
  • Re
    Reviewer96534 Jan 05, 2016
    This comment was posted by
    a verified customer
    Verified customer

    5/01/2016. they take money from my account without my confirmation. I want my money back. Thanks

    0 Votes

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