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I was completely disappointed in the company Hale Groves. My sister ordered fruits for me through the company, but when I received the parcel, there weren’t a fruit. There was only mould and nothing else. I threw all fruits away and placed large complaint on the website. I told my sister not to order from them and decided to share my awful experience with other people. Stay as far as possible from them.
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My sister and I have been long time customers of Hale Grove. Your Honey Bells are a favorite. This year she (Elizabeth Haas) sent me the 3 layer monster package. I brought then in and placed them in mt storage room as I planned to open them the next day. I opened the box and a very nasty smell emitted. Mold on 22 of the 36 pieces. Needless to say I was very surprised and disappointed. Since I did not purchase the fruit myself I hesitated to tell her. I instead wrote this complaint. I am reasonable sure that your company has lost two customers. My sister is an attorney and uses your business to send gratitude to clients in the past. I really can not recommend your company in the future. Hopefully you can figure out the problems in order to improve customer satisfaction