Hair Cuttery review: Ponytail extension

I went to Wilkens Ave location wanted a ponytail extension paid $ 75.00 plus tip totaling 85.00 once I got home to wrap my hair up for the night the ponytail fell off the stylist. And my stylist was the Manager Ty I also asked for my $10.00 tip back then she claims she can’t refund it back. She originally quoted me $90 over the phone but I had already put a relaxer in my hair so my hair didn’t really need flat ironing I felt like she still did it just to talk to charge me I felt like I was already overcharged.