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GumRoad Reviews 11

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GumRoad They made a fradulent charge on my credit card for the amount of $0.99 and my bank flagged it as fraud

They made a fradulent charge on my credit card for the amount of $0.99 and my bank flagged it as fraud. Now I gotta wait for a new card. I never heard of 'em or visited their site. BEWARE !

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GumRoad GumRoad is like, totally a scammy company, you know?

GumRoad is like, totally a scammy company, you know? I paid for something and they never even bothered to deliver it. Good thing I used *** with my *** card, so I can dispute the charge in two different places. I tried messaging them, but they never responded, not even once. So, if you're thinking about using them, go ahead, but don't say I didn't warn you.

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GumRoad I'm getting charged $4.95 for something related to maps

I'm getting charged $4.95 for something related to maps. I don't know what I did wrong (Maybe I downloaded something on my phone). They've been charging me the same amount since July this year. I don't want whatever it is, and I can't contact these people. They don't have a phone number (#1), and when I tried to google their website, I got a warning that it's not secure (#2). I'm 81 years old and not good with computers. On their site, there's a spot to enter my email, but every time I try, I get an error. I'm on a fixed income, so I can't afford to waste even $4.95, but I can't reach them to cancel. I think they do it on purpose.

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GumRoad I preordered a book called "From Dope to Hope" by Jewell Ward in July for August 3rd

I preordered a book called "From Dope to Hope" by Jewell Ward in July for August 3rd. It's now August 27 and I haven't heard anything from GumRoad. I emailed the writer twice and GumRoad twice, but no one replied to my emails. There's also no tracking number to track the shipping. I went to the website, but there's no phone number to call, only an email. Luckily, I found a phone number on the ComplaintsBoard.com website. Hopefully, I can call that number and get this resolved. Despite this issue, I still think GumRoad is a great company to sell your books. It seems like something just went wrong, maybe because of the crazy shipping due to COVID-19. I trust they will figure it out.

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GumRoad Complaints 7

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GumRoad 1-4 This is a scam company pretending that they are OSHA, and they got $108.00 from me, and I want it back

1-4 This is a scam company pretending that they are OSHA, and they got $108.00 from me, and I want it back.

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GumRoad I got a letter in the mail after starting my new biz that said I gotta buy a labor poster

I got a letter in the mail after starting my new biz that said I gotta buy a labor poster. After lookin' around, turns out they're a bunch of scammers. Don't get fooled by 'em!

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GumRoad GumRoad tried to withdraw 26,150 from our bank account after freezing our account for no stated reason

GumRoad tried to withdraw 26,150 from our bank account after freezing our account for no stated reason. They also took an estimated $5900 in sales that have not been paid out. GumRoad has not replied to email within the past week and seems to be attempting to steal over $30,000 from our GumRoad marketplace.

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Is GumRoad Legit?

GumRoad earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds GumRoad to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, GumRoad is known for their high standards and safety. If you're thinking about dealing with GumRoad, it's wise to check how they handle complaints.

We found clear and detailed contact information for GumRoad. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Gumroad.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Gumroad.com you are considering visiting, which is associated with GumRoad, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

GumRoad website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Gumroad.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While GumRoad has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 7 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to GumRoad. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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GumRoad I bought a book called Kid by the Side of the Road from Gumroad, Inc

I bought a book called Kid by the Side of the Road from Gumroad, Inc. I paid $50 for it on March 21, 2022. They said it would take three weeks to arrive, but I never got it. I tried reaching out to them many times about my order, but they never replied. Now I want my money back. Look at the attachments for more info.

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GumRoad I've been sellin my Book on Gumroad for the last month

I've been sellin my Book on Gumroad for the last month. Gumroad owes me $10,592.30 and they're three payment periods behind. They ain't done nothin to help me fix this problem. I've been sendin them lotsa emails every day, but they're takin their sweet time tryin to fix it and give me my money. I dunno what to do. I tried callin them, but there ain't no contact info and only dead-end phone numbers.

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GumRoad Gumroad closed our account 2 months ago with over 6000 pending in payouts

Gumroad closed our account 2 months ago with over 6000 pending in payouts. They claimed all the money was refunded, but our customers confirmed that no money was refunded. They tried to withdraw over 26000 from our checking account without permission, resulting in over 200 in overdraft fees. They won't give us account statements and are ignoring our emails. They restricted our access to sales, payouts, and refund history, and they are not following the rules.

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GumRoad I just published an ebook on GumRoad

I just published an ebook on GumRoad. I emailed them twice about my payout 'cause I ain't got no payout yet even though folks done bought my product. In the first email, they said I gotta wait another week to get paid 'cause I'm new to sellin' on their platform. Two weeks done passed, and I made some more sales, so I sent 'em another email askin' 'bout my payout. They replied sayin' they suspended my account 'cause they reckon folks in my country be usin' fake and stolen credit cards. This here's a clear case of profilin'.

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About GumRoad

Screenshot GumRoad
Gumroad (gumroad.com) is a highly reputable and widely recognized online platform that provides creators, artists, and entrepreneurs with a seamless and efficient way to sell their digital products directly to their audience. With its user-friendly interface and robust features, Gumroad has established itself as a go-to platform for individuals looking to monetize their creative work.

One of the key strengths of Gumroad is its simplicity and ease of use. The platform offers a straightforward setup process, allowing users to quickly create their own customizable online store. Whether you are an author selling e-books, a musician offering digital albums, or an artist selling digital artwork, Gumroad provides a hassle-free experience for uploading and showcasing your products.

Gumroad also offers a range of powerful tools and features to enhance the selling experience. Creators can set their own prices, create discount codes, and even offer subscription-based products. The platform supports various file formats, ensuring that creators can sell their products in the format that best suits their needs. Additionally, Gumroad provides secure payment processing, ensuring that both sellers and buyers can have peace of mind when it comes to financial transactions.

Furthermore, Gumroad offers robust analytics and reporting features, allowing creators to gain valuable insights into their sales performance. This data can help creators make informed decisions about their marketing strategies and product offerings, ultimately maximizing their revenue potential.

In terms of customer support, Gumroad excels in providing prompt and reliable assistance. The platform offers a comprehensive knowledge base, filled with helpful articles and tutorials to guide users through any challenges they may encounter. Additionally, Gumroad's customer support team is readily available to address any specific inquiries or issues that may arise.

Overall, Gumroad is a trusted and dependable platform that empowers creators to monetize their digital products with ease. Its user-friendly interface, robust features, and excellent customer support make it an ideal choice for individuals looking to sell their creative work directly to their audience.

Overview of GumRoad complaint handling

GumRoad reviews first appeared on Complaints Board on Jul 24, 2023. The latest review They made a fradulent charge on my credit card for the amount of $0.99 and my bank flagged it as fraud was posted on Aug 1, 2023. GumRoad has an average consumer rating of 1 stars from 11 reviews. GumRoad has resolved 0 complaints.
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  1. GumRoad Contacts

  2. GumRoad phone numbers
    +1 (650) 742-3913
    +1 (650) 742-3913
    Click up if you have successfully reached GumRoad by calling +1 (650) 742-3913 phone number 0 0 users reported that they have successfully reached GumRoad by calling +1 (650) 742-3913 phone number Click down if you have unsuccessfully reached GumRoad by calling +1 (650) 742-3913 phone number 0 0 users reported that they have UNsuccessfully reached GumRoad by calling +1 (650) 742-3913 phone number
  3. GumRoad emails
  4. GumRoad address
    1640 17th St, San Francisco, California, 94107-2332, United States
  5. GumRoad social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
GumRoad Category
GumRoad is ranked 3 among 47 companies in the E-commerce Platforms category

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