Amazon ES
Reviews and Complaints

I live in the UK and have a house in Spain.

On 8 January 2024 I ordered [protected]. This arrived and my neighbour kindly unwrapped it and put it in place as I was in the UK.

The fridge/freezer was too small, so I started a return with Amazon. I ordered an alternative fridge/freezer 404-9785517-6885151. All this was done on the internet whilst I was still in the UK. I was due to arrive in Spain on 23 January.

I requested the replacement item be delivered on 23 January as I would be there on that date. I received an email stating delivery had been attempted on 22 January and there was no one at the property to accept delivery. (Obviously)!

The item did not arrive on 23 January, and I had still not heard anything about the small fridge being collected for return. On 24 January I received an email stating there had been a delay and the replacement fridge would be delivered shortly.

On 25 January a delivery van arrived with the replacement fridge. The same delivery driver asked if the wrapped item (the original fridge) which was standing next to our doorway, was to be returned to which we affirmed. The driver, with the help of my husband, loaded the returned fridge into the van and brought the replacement fridge into the house.

It states on your returns page that the delivery driver will affix a returns label. I do not have any other documentation. I did not ask the delivery man for any as it clearly states he will attach a returns label and I had commenced the return details with Amazon es online.

It has now been over 3 weeks and I have not received a refund.

I have contacted Amazon es online on numerous occasions only to be told I will get a refund and my complaint has been sent to the relevant department.

Nothing has happened. I am being fobbed off at every corner. This is a lot of money Euro 439.99.

Amazon ES is a pretty good website to buy stuff from, but sometimes they mess up. I ordered a couple of things from them and when they arrived, they were damaged and poorly packaged. It was a real bummer because I was excited to use them, but I couldn't because they were broken.

I tried to get a replacement, but it was a real hassle. Amazon ES didn't make it easy for me to get a new item, which was pretty frustrating. It seemed like they were more concerned with making money than making their customers happy.

Overall, I think Amazon ES is a decent website, but they could do better. They need to work on their packaging and make it easier for customers to get replacements when things go wrong. If they do that, I think they could be a really great company.

Amazon ES is a real pain in the neck. I've been using Amazon UK for a while now and never had any issues, but Amazon ES is a whole different story. The items I ordered either don't arrive at all or arrive late and damaged. It's really frustrating. And don't even get me started on trying to contact their customer service. It's like trying to find a needle in a haystack. I've had enough of this and I'm never using Amazon ES again.

Amazon ES ain't all that great, to be honest. I ordered a product and it took them a whole month to deliver it, without even bothering to inform me about the delay. And when I finally got it, I realized that the prices are way higher than what you'd find on Amazon.com or Amazon.co.uk. What's up with that, Amazon ES?

And don't even get me started on their delivery dates. They keep changing it, making it impossible to plan anything around it. And to top it all off, they use the wrong logistics partner in Portugal (CTT expresso), which only adds to the delays and confusion.

And if you thought that was bad enough, wait till you hear this: they charge a whopping 18 euros to deliver from Spain to Portugal. That's just ridiculous, Amazon ES. I mean, come on, we're practically neighbors!

Overall, I wouldn't recommend Amazon ES to anyone. Stick to the other Amazon sites, folks. Trust me, it's not worth the hassle.

So, I recently made a purchase on Amazon ES and I gotta say, I was pretty excited about it. I ordered a pair of shoes that looked really nice and I couldn't wait to wear them out. When they arrived, I was even more impressed with how they looked in person. I put them on and they felt great, like they were made just for me.

However, after only a couple of days of wearing them, I started to notice that the shoes were rubbing against my feet in a way that was really uncomfortable. I tried to ignore it at first, thinking that maybe I just needed to break them in a bit more. But as the days went on, the rubbing only got worse and worse.

Eventually, I noticed that the shoes were starting to wear out in certain spots, which was really disappointing. I mean, I had only been wearing them for a few days! And after just two weeks, the shoes were practically falling apart. I was so disappointed with the quality of the shoes and I wouldn't recommend them to anyone.

Overall, I think Amazon ES is a great place to shop for all sorts of things. But when it comes to shoes, I would definitely advise you to be careful and do your research before making a purchase. You never know what you're going to get, and you don't want to end up with a pair of shoes that fall apart after just a few days of wear.

Amazon.es ain't that great, to be honest. I was trying to buy a bunch of stuff and spend a good chunk of change, but all I got was some message about signing in from some weird time and place. They told me to tap a link to respond, but there wasn't no link to be found. I tried like 10 times and still nothing. It's a real bummer, 'cause I was really looking forward to getting my hands on those items.

I gotta say, I'm pretty disappointed with Amazon ES. We placed an order and paid for it a whole month ago, but we still haven't received everything we ordered. They keep saying they can't find our place, but come on, we're not that hard to find. We're on Google maps and GPS and everything.

If they really can't deliver, they need to give us our money back. It's only fair, right? I mean, legally speaking, it seems like their business isn't working very well if they can't even get our order to us.

Overall, I'm just not impressed with Amazon ES. I hope they can get their act together and start delivering on their promises.

So, I ordered something from Amazon ES and it turned out to be faulty. I was pretty bummed out about it, but I figured I'd just get a replacement and everything would be fine. But nope, the replacement was also faulty! I couldn't believe it.

Now, Amazon ES wants me to pay upfront to return both items to Spain. That's gonna cost me around ?30, which is a lot of money. And to make matters worse, this guy named Bryan is supposed to be helping me out, but he's just terrible. He keeps threatening me that I'll be charged twice if the item doesn't reach them on time. Like, come on man, I'm already dealing with two faulty items, do you really need to be so harsh?

Overall, I'm pretty disappointed with my experience with Amazon ES. I thought they were supposed to be a reliable company, but this whole situation has been a mess. I just hope they can get their act together and make things right.

So, I gotta say, Amazon ES is not my favorite place to shop. They done took out 91 bucks from my bank account, and I ain't even bought nothin'! And this ain't the first time they done did this to me. Last year, they took out 40 bucks without my say-so, and my bank had to step in and call it fraud to get my money back. It's just plain wrong, y'all.

And don't even get me started on their customer service. I been tryin' to get in touch with someone for days, and all I get is some automated message tellin' me to wait on hold. Ain't nobody got time for that! It's like they don't even care about their customers.

I know I ain't the only one who's had problems with Amazon ES. I seen plenty of other folks complainin' about the same thing. It's just not right, y'all. They need to get their act together and start treatin' their customers with some respect. Until then, I ain't buyin' nothin' from them.

I've been using Amazon for a good 10 years now, and I gotta say, they used to be pretty great. But in the last couple of years, they've started outsourcing their customer service to third world countries. Now, don't get me wrong, these folks are polite and all, but they just read off a script and can't really help you out much. It's a real bummer.

Another thing that's been getting on my nerves is how the prices of products on Amazon seem to change every day. Up one day, down the next, up again, down again. It's hard to keep track of what's what, you know?

Now, I will say that if you're lucky enough to get someone in the USA when you call Amazon customer service, they might actually know what they're doing and be able to help you out. But for every one of those folks, there are like 10 others who can't deviate from the script and just end up wasting your time.

Honestly, if you're looking to buy something online, you might be better off going to Best Buy. They'll match the price you see on Amazon, and you can either get it right away or get free shipping. Plus, you'll be dealing with folks who actually know what they're talking about.

I recently had a bad experience with Amazon ES when I received damaged vacuum cleaners. I was disappointed and wanted to return them. I contacted their customer service and they told me that I could send the vacuum cleaners back to them and they would refund the return cost when I sent them the invoice.

After I sent the vacuum cleaners back, I asked for the refund as promised. However, they told me that I did not choose the correct reason for return in my Amazon account. I was frustrated because I don't speak Spanish and it was difficult for me to navigate their website.

Their customer service was awful and they were not helpful at all. I felt like they were the biggest liars because they promised me a refund but then made it difficult for me to get it. They were so hard about the 32 euros in return costs, which was a lot of money for me.

I couldn't help but wonder what they would do if it were an expensive product. I don't trust them anymore and I wouldn't recommend them to anyone. Overall, my experience with Amazon ES was terrible and I hope they improve their customer service in the future.