CB Travel Agencies and Tour Operators Guest Reservations Complaints #2-21

Guest Reservations Reviews and Complaints

Guest Reservations review: Overdue refund guest reservation's

Cheryl Howard of US

Sep 05, 2026 4:24 am UTC

Verified customer

Featured review

I accidently used this website thinking I was booking directly with the hotel, within one minute of making the booking an incorrect amount was deducted from my credit card. I immediately cancelled the booking and received confirmation my booking was cancelled. Cancellation was on the 23rd August and it is now 5th September and I have not received my refund. It is difficult to contact the company as it is all automated.

Desired outcome: PLEASE REFUND

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Guest Reservations phone numbers

+1 (866) 238-4218

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media@guestreservations.com

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dmca@guestreservations.com

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4023 Kennett Pike ? 53238, Wilmington, Delaware, 19807-2018, United States

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Sep 15, 2026