I have purchased a bag from Gucci and the interior lining of the bag is deteriorating. (Pictures attached) As you touch the fabric, it becomes powder in your hand and gets undone. I turned in the bag to the Dubai Mall Branch and after 2 months, they wanted to charge me to fix the lining which is obviously a defected material!?
I took the bag back only to use it as evidence that the Gucci material used is not up to the standards that they claim. I am now on a mission to report this to every social media, and consumer affairs website so people know the product they are buying may not be as you thought it was.
Company Business Name: Gucci
Country of complaint: United Arab Emirates
Address: Dubai, Dubayy