The complaint has been investigated and
resolved to the customer's satisfaction
Guardsmanwill not honor warranty

Bought furniture insurance and they took 2 months to come to conclusion they will not honor claim.No customer service.This company is a scam they will not even refund your money.


  • Ma
    majafitz Nov 05, 2012

    First off- Guardsman is not Insurance it is a Protection Plan against accidents. Obviously the person who sold it to you, over sold it & did not give you the right information. In the past I have docked commisssion if I even heard 1 of my sales associates call it Insurance. If your sales person had told you exactly how it works you wouldn't be so upset now.

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