They present themselves great during the interview and even settled 1 account within 2 weeks of signing up to the program. Unfortunately, the next 5 months were a total nightmare. Even though I emailed them the information they requested twice, they claim they never received it. I even emailed to 2 different individuals work emails and they confirmed receipt of the information until my next monthly call - when I would once again be asked to provide said information. When I cancelled the program, they had enough "monthly" fees that I did not receive any of the money I had paid in.
Recommendation: Look elsewhere for assistance. All of my credit card companies offered to work out a settlement with me. Why oh why did I trust these guys???