GS-JJ
Reviews and Complaints

When I decided to order some custom-made pins from GS-JJ, I encountered a few technical difficulties during the website navigation process. Upon visiting their website (gs-jj.com), I noticed that the pages were slow to load, which was slightly frustrating. Additionally, when I attempted to fill out the order form, I was notified that my email address had already been registered. However, when I tried to reset my password, I received a notification that my email address wasn't valid. These inconsistencies left me feeling rather perplexed.

Despite these website glitches, I decided to reach out to GS-JJ's customer service team in the hopes of receiving some assistance. I was happy to find out that their support team was very responsive and helpful. They were able to quickly fix the technical issues and guide me through the order process with ease, making my experience with the company much more enjoyable.

I was able to place my order without any further issues. When my pins arrived, I was thrilled with how they looked and the quality of the product. The attention to detail was impeccable, and the colors were vibrant and eye-catching. The pins were packaged securely and arrived in perfect condition.

Overall, I am satisfied with my experience with GS-JJ. Although their website had some minor technical issues, their customer service was top-notch and they delivered a high-quality product. I would definitely use their services again and recommend them to others looking for customized pins.

However, after contacting customer support, they were incredibly helpful and patient. They walked me through the process and even gave me some tips on how to make the most out of my custom lapel pin order. Despite the initial frustrations, I am very pleased with the final product and grateful for the attention to detail provided by the team at GS-JJ (gs-jj.com). The pins themselves are of excellent quality, and the colors are vibrant and true to our logo. Shipping was quick and hassle-free, which was a pleasant surprise considering the current state of affairs. Overall, I would highly recommend GS-JJ (gs-jj.com) for anyone looking for high-quality custom pins and exceptional customer service.

I recently had the pleasure of using GS-JJ's services for my personal project and overall, my experience was positive. However, I did encounter a few minor roadblocks when trying to place my order using my mobile device. For instance, I wasn't able to select my province, only states were listed. Although it eventually worked out, I found this to be a bit frustrating.

Additionally, when it came time to enter my credit card information to pay for my order, I was taken aback by the appearance of the payment window. I couldn't help but feel like it looked a bit scammy. Nevertheless, I went ahead with the payment and everything went through smoothly.

Despite these minor concerns, I have to say that using GS-JJ's platform was overall straightforward and user-friendly. I appreciated the ease of the order process, as well as the prompt delivery of my products. Furthermore, the quality of the products I received was exceptional and exactly what I had hoped for.

Overall, I would say that I had a good experience with GS-JJ, and would definitely consider returning to their platform for future projects. However, I would also urge them to consider further improving their mobile user interface and payment process to ensure an even better experience for all customers.

As a recent customer of GS-JJ (gs-jj.com), I have to say that I am quite impressed with their pricing structure. The fact that I can save money on my order depending on how quickly or slowly I need my products is a great feature that I haven't seen offered by many other businesses.

However, I did experience a bit of difficulty when it came to using their ordering template. While it wasn't a deal-breaker by any means, I did have to double-check and re-type certain pieces of information a few times before I was completely satisfied with my order. That being said, the overall process of ordering from GS-JJ was still fairly easy and straightforward.

One thing that really stood out to me about this company was their selection of products. Whether you're looking for custom pins, lanyards, or patches, GS-JJ has an impressive array of options to choose from. And the quality of their products is top-notch as well - I was really impressed with the level of detail on the custom pins I ordered. They looked great and definitely exceeded my expectations in terms of craftsmanship.

Perhaps the only downside to ordering from GS-JJ is that their shipping times can be a bit longer than some other companies. However, this seemed to be made clear from the beginning of the ordering process, so it wasn't a surprise. And considering the quality of the end product, I think the wait was well worth it.

All in all, I would definitely recommend GS-JJ to anyone looking for high-quality custom pins or other products. Yes, there were a few minor hiccups along the way, but the end result was fantastic and I couldn't be happier with the overall experience.

I recently ordered some pins from GS-JJ and was quite disappointed in the delivery process. Despite requesting that the delivery company require a signature before leaving the package on my front porch, my request was ignored. To my dismay, the pins were left out in the open without so much as a knock at the door. As a result of this, I must say that I was not satisfied with the delivery standards exhibited by DHL. As a customer, I count on reliable and safe delivery methods and the lack thereof is truly disheartening. While I was quite pleased with the quality of the pins themselves, the experience with delivery really put a damper on things. At this point, I'm hesitant to order anything from GS-JJ again, as the reliability of the delivery leaves a lot to be desired. It is my sincere hope that this issue will be addressed in a timely manner to prevent future headaches. Overall, the product itself is excellent, but the delivery process requires some serious improvement.

When I came across GS-JJ, I was initially drawn to their wide selection of custom lapel pins and the great prices they offered on their website, gs-jj.com. However, as I started to complete my order, I noticed an issue with their shipping information input system. When I tried to select my state from the drop down box, I found the list to be completely empty. At first, this was a bit frustrating and I didn't know how to proceed.

But, I decided to refresh the screen and clear all of the form fields, then started again by only entering my country. To my relief, I was then able to select a state and complete the order without any further issues. While this was a slight inconvenience, I appreciated that I was still able to order with ease and without having to contact customer service.

Overall, my experience with GS-JJ was positive and I would recommend their products and services based on the quality of the custom lapel pins that I received and the competitive pricing. I also found their website to be user-friendly and easy to navigate, aside from the minor issue with the shipping information input system.

After recently using the services of GS-JJ, I must admit that I have some reservations about using them again. However, I must say that my opinion may be swayed once I see the final product - my stickers. In addition to the quality of the stickers, their delivery time will also play a critical role in my decision-making process for future use.

But as a whole, the customer service experience was a positive one - and they deserve credit for this. It was reassuring to be able to talk with someone about my order, and I appreciated the effort they put forth to address my concerns and answer my questions. It gave me a certain level of comfort to know that I was in good hands, and that my order was being handled with care.

At the end of the day, I do believe that there is potential for improvement in the level of service offered by GS-JJ. But as someone who values customer service and communication, the fact that they are receptive to feedback and willing to address customer concerns is a good sign. Depending on the outcome of my stickers and delivery time, I wouldn't be opposed to trying out their services again - with the hope of seeing some improvements in the areas where I feel they could do better.

As a customer that recently engaged with GS-JJ for customized merchandise for our convention, I am disappointed to say that my experience with the company wasn't as expected. Our company has an annual convention, and we thought of GS-JJ as a potential supplier of our merchandise. However, they failed to deliver our order on time, causing a great deal of inconvenience and disappointment for us.

We took a chance on GS-JJ and hoped that they would deliver quality products within the promised time frame. Unfortunately, that wasn't the case. To add insult to injury, we had to follow up on our order status and were told that it would arrive before the convention. We were made to believe that our items would arrive via FedEx that Friday, but we didn't receive anything until the Monday after the convention was long over.

I understand that unforeseen circumstances can arise during production and delivery, but it was frustrating to have to follow up and be given false hope that everything would arrive on time. Furthermore, as a professional company, we expected GS-JJ to communicate better with us regarding any delays or complications that arose, which would have helped us make alternative arrangements in advance.

We had high hopes for GS-JJ, but their failure to deliver on time and to meet our expectations has left us feeling disappointed. As much as we had hoped that the company would meet our needs, we cannot help but feel like it fell short, and we are now looking to other options for future orders.

When I decided to order custom hard enamel pins from GS-JJ, I encountered a small issue with pricing. However, I would have appreciated more in-depth details on the website regarding the additional costs of screen printing. Despite this minor hiccup, I was blown away by the extraordinary service and quality of the artists involved in the process. They took my initial designs and expertly re-drew them, allowing me the opportunity to refine them until I was completely satisfied with the final product.

When the pins arrived, I was thrilled with the beautifully crafted and excellently finished product. The attention to detail was outstanding, and the colors popped off the enamel surface. The pins were also incredibly sturdy and reliable, with a solid backing that securely held them in place.

Overall, I was immensely impressed with the customer service, skill, and craftsmanship that GS-JJ exhibited throughout the process of creating my custom hard enamel pins. They truly went above and beyond to ensure that I was completely satisfied with the final result. I will definitely be using their services again in the future!

I recently had a very disappointing experience with GS-JJ, and I feel compelled to share my story with others who may be considering using their services. After waiting for a painstaking 5 months, I was finally able to obtain my custom pins, only to find that all 50 of them were defective. Needless to say, I was extremely disappointed with my purchase, and immediately reached out to GS-JJ to request that they remake the pins to correct the skin tone color.

Unfortunately, their response was less than satisfactory. They informed me that they would not remake my pins, citing that they produce the pins based on the confirmed proof. However, the problem was that the pins' skin tone was 20 shades darker than the confirmed proof. I was unable to resell these pins, so I felt like I had just wasted $250.

Needless to say, I was quite unhappy with GS-JJ's response and level of customer service. As one can imagine, I felt upset, taken advantage of, and more than a little bit livid. However, I was determined to see that I get either a refund or a remake of the pins, just like their website guarantees.

In the end, I do not recommend using GS-JJ's services. The quality of their product was far from satisfactory, and their lack of willingness to remedy the situation only compounded my frustration and disappointment. I hope that others can learn from my experience and avoid the same negative outcome.