GS-JJ
reviews and complaints

While browsing the GS-JJ website for my custom lapel pins, I found myself completely blown away by the incredible showcase of work they had available. Each design was unique, beautifully crafted, and captured my attention with ease. Navigating the website was a breeze, making it simple to choose a style and get an idea of the cost.

Throughout the ordering process, I had several questions and concerns that I needed addressed, and the customer service team was able to respond to me quickly and accurately. Their guidance helped me to feel confident and comfortable with my order, and I felt like they truly appreciated my business.

When my custom lapel pins arrived, I was beyond thrilled with the quality of the craftsmanship and the beauty of the pins themselves. I could tell that attention had been given to every detail, and that the team at GS-JJ truly took pride in their work. Their tagline of "We Stick to Quality First, Clients First and Credit Standing First" was clearly evident in the finished product.

Overall, my experience with GS-JJ was fantastic, and I am already looking forward to working with them again in the future. I highly recommend their services to anyone who wants to create unique and stunning custom lapel pins!

As a frequent customer of GS-JJ, we cannot recommend this company enough! This is the fourth time we have ordered from gs-jj.com and we have consistently been satisfied with the products we have received. The process couldn't be easier or more seamless, resulting in a stress-free experience every time.

One aspect of GS-JJ that we truly appreciate is the willingness of their team to collaborate with us on our ideas. No matter how unusual or far-fetched our ideas may seem, Judy and her team never fail to impress us with their creative and innovative mockups. In one instance, we wanted to create a pin with a pyramid design, and what they delivered to us was beyond our expectations.

What's more, the quality of their products is unparalleled. We just placed an order of over 5000 pins, which will join the 5000 we purchased last year. The delivery date is fast approaching and we simply cannot wait to see the finished products.

We couldn't be happier with GS-JJ. Their team is incredibly professional, attentive, and dedicated to customer satisfaction. They go above and beyond in everything they do, providing exceptional service and outstanding products that always exceed our expectations. We highly recommend GS-JJ to anyone looking for high quality, creative, and affordable products. Thank you GS-JJ for all that you do!

As a customer of GS-JJ, I had hopes of getting beautifully customized pins for my upcoming event. Although I haven't received the pins yet, I must say that the ordering process itself wasn't a seamless experience.

Immediately after submitting my order and credit card information, there was a redirection to a confirmation page with ambiguous messages that were confusing and misleading. It said something like "Your orders payment to fail, Thank you very much!" and "Payment successfully while your order status is not changed...". Honestly, it made little to no sense and left me scratching my head.

Despite that, I decided to check my bank account and voila! The payment was successfully processed. I was relieved. However, during the ordering process, I found the inability to change the quantities and get a new quote a bit frustrating. Instead, I had to start over repeatedly to get the right number of pins and an updated price.

I know the real test is when I receive the pins, but I did want to share my thoughts regarding the ordering process. Hopefully, my experience will help others looking to do business with GS-JJ. Nevertheless, I am looking forward to completing my order and seeing how their customer service will address any potential issues.

Are you searching for an e-commerce website that genuinely understands your needs as a designer or end user? Well, look no further than GS-JJ! This top-notch website has gone above and beyond to make their quality products and services available to you directly. With offices based in both the United States and Canada, GS-JJ is determined to offer the best quality products at highly competitive prices while ensuring prompt delivery to their customers.

As an affiliate of one of the largest manufacturers of promotional gifts merchandise in China, GS-JJ is dedicated to providing a broad range of products that meet your every need. From lapel pins to medals, lanyards to belt buckles, challenge coins to ornaments, embroidered patches to key chains, silicone wristbands to so much more - you can be sure to find the perfect item on GS-JJ.

But it's not just the sheer variety of merchandise that sets GS-JJ apart - their commitment to quality is also truly unparalleled. When you place an order with GS-JJ, you can rest assured knowing that each product has been crafted with the utmost care and attention to detail.

In today's fast-paced world, convenience is key - and that's precisely what GS-JJ aims to deliver. By shopping on their website, you can easily browse their products, place an order, and enjoy prompt delivery right to your doorstep. Plus, with outstanding customer service and a commitment to 100% satisfaction, you'll feel confident and supported every step of the way.

So why waste time searching for an e-commerce website that only vaguely understands what you're looking for? Instead, head straight to GS-JJ and experience the difference for yourself.

I recently received an order of incredible coins from GS-JJ and I couldn't be happier! The quality of the products far exceeded my expectations and I was truly impressed. Fortunately, the final client was equally impressed and noted that they had never seen anything quite as delightful and well-crafted. So impressed was he, that within a month he decided to reorder.

What made this experience truly special was dealing with Lucy, who is an absolute gem. She was charming, helpful, and always went above and beyond to ensure my satisfaction. Returning to emails in a timely manner, she always offered me guidance on which products would work best for me and my requirements.

I've been collaborating with GS-JJ for over a year now, and the experience has been fully satisfactory. I'm so thankful that I stumbled upon this company and even more grateful that I've had Lucy to guide me along. Incredible products, incredible service, an incredible experience. Highly recommended!

When it comes to finding the perfect outfit for any special occasion, it can be quite overwhelming and stressful. However, my experience shopping at GS-JJ (gs-jj.com) was nothing short of amazing. I recently purchased two mother of bride outfits and was blown away by the quality and design. The attention to detail was exceptional, and I couldn't have been happier with my purchase.

What's more, the prices at GS-JJ were incredibly reasonable, and I saved a lot of money by shopping online rather than at a physical store. The Covid situation had me worried about going out to shop, but with GS-JJ, I was able to get everything I needed without leaving my home.

On top of that, I was thrilled to find a pair of satin stilettos that perfectly complemented my outfit. I'm already planning to go back to GS-JJ for more shopping soon! The shipping time was reasonable, and I didn't have to worry about any delays or issues.

I would highly recommend GS-JJ to all my friends and anyone looking for a one-stop-shop to find something they'll love. The customer service team at GS-JJ was also incredibly knowledgeable and helpful. They provided me with excellent service and made the shopping experience even better.

Overall, I give GS-JJ a 5-star rating and a big thumbs up. Thank you for making my day and helping me find the perfect outfits for my special occasion.

When it comes to bringing your creative ideas to life in the form of tokens, pins, badges or any other similar items, GS-JJ (gs-jj.com) is the perfect destination for you. Look no further and trust GS-JJ to bring your vision to reality with exceptional quality. I had the pleasure of working with GS-JJ recently to craft beautiful coins for my US Army unit, and the results were outstanding. I am confident that every soldier in my unit will appreciate receiving these coins.

I'd like to extend my sincerest thanks to the exceptional customer service representative I had the pleasure of working with - Bella. From the start of our project to its completion, Bella was the backbone of the entire process. Her professionalism, patience, dedication and unwavering support were truly remarkable. Bella's assistance was invaluable, and she went above and beyond to ensure that our coins were nothing but the best. 1-12IN is extremely grateful to have had Bella's help throughout this project.

We appreciate everything Bella and GS-JJ have done for us, and look forward to working with them again in the near future. I must say, I feel like Bella is now part of our family at 1-12IN. I strongly recommend GS-JJ to anyone looking for high-quality custom items, as I can guarantee you will have a great experience, too. Thank you for the wonderful service, GS-JJ and Bella!

My first time ordering custom lapel pins was through GS-JJ, and I must say that I was highly impressed with their service. From the moment I submitted my order till the delivery of the pins, they were constantly in touch, keeping me in the loop about the progress of my order. And I really appreciated the fact that they were able to deliver my pins way before the deadline.

When I ordered, I had also requested plastic boxes to go along with my order. However, I received a call from their customer service team informing me that the boxes were out of stock. Though I was initially worried, I was relieved to hear that my order would still be shipped out as planned and without those boxes. They also assured me that I would be refunded for the cost of the boxes which I found to be incredibly thoughtful of them. Their professionalism and customer service kept the entire process stress-free.

When I received my pins, I could tell immediately that a lot of care had been taken in their production. The majority of the pins had a premium quality finish, but there were only a handful that had minor imperfections such as surface pitting. These were minor issues for me as I had ordered many pins for gifts and even with the minor issues, the pins were still perfectly usable.

Overall, my experience with GS-JJ was fantastic, and I would highly recommend them to anyone in the market for custom lapel pins. The quality of the product, excellent customer service, and timely delivery all made for a great experience. I'm definitely looking forward to ordering more pins from them in the future!

My experience with GS-JJ (gs-jj.com) was definitely positive overall. The customer service representative I worked with was extremely helpful and prompt in responding to my inquiries, which made the ordering process go smoothly. However, I did encounter a few issues with the actual product that could have been easily avoided with a more thorough quality check.

One issue I had was with the stitching on the patch for one of my designs. Unfortunately, for about half of the patches, the stitching was not up to par and I won't be able to use them. I suspect this may have been due to the rush order I placed, but it still would have been nice to receive a more consistent product.

Additionally, I was disappointed with the color match for one of my designs. The proof had looked perfect, but the final product came out much darker than expected, making it difficult to discern the design. This could have also been prevented by a more thorough quality check.

That being said, one of my designs was produced perfectly and I will definitely be ordering from GS-JJ again in the future. The key takeaway from my experience is to allow plenty of time for any necessary changes or adjustments, and to be aware that rush orders may not receive the same level of quality check as orders with longer lead times. Overall, I am satisfied with my experience and would recommend GS-JJ to others.

I recently had the pleasure of working with GS-JJ, specifically with Bella, and I must say that the experience was nothing short of amazing. Bella was extremely responsive to my emails, and what impressed me the most was her willingness to work with me at all hours of the night. As someone who works at night, I found comfort in knowing that no matter what time I sent an email, Bella was always there to respond quickly.

Working on developing a custom coin for my staff was a challenging process at first, especially since it was my first time doing so. However, Bella made the experience seamless and enjoyable. I changed my mind multiple times throughout the process, and each time Bella was willing to make the necessary changes and send it back to me for approval. Her attention to detail and willingness to go above and beyond exceeded my expectations.

I work in corrections in Washington State, and I found it difficult to find custom coins specific for this field. However, thanks to Bella's expertise and guidance, I was able to create the perfect coin for my Correctional Officers. I highly recommend GS-JJ, and specifically Bella, for anyone looking to create custom-designed products. Her customer service was top-notch and the quality of the final product was above and beyond what I expected.

In conclusion, I want to extend a huge THANK YOU to Bella for all of her hard work and dedication in helping me build the perfect coin for my Correctional Officers. If given the opportunity to work with her, I am confident that anyone would enjoy the experience and would receive exceptional customer service.

When I decided to order some custom-made pins from GS-JJ, I encountered a few technical difficulties during the website navigation process. Upon visiting their website (gs-jj.com), I noticed that the pages were slow to load, which was slightly frustrating. Additionally, when I attempted to fill out the order form, I was notified that my email address had already been registered. However, when I tried to reset my password, I received a notification that my email address wasn't valid. These inconsistencies left me feeling rather perplexed.

Despite these website glitches, I decided to reach out to GS-JJ's customer service team in the hopes of receiving some assistance. I was happy to find out that their support team was very responsive and helpful. They were able to quickly fix the technical issues and guide me through the order process with ease, making my experience with the company much more enjoyable.

I was able to place my order without any further issues. When my pins arrived, I was thrilled with how they looked and the quality of the product. The attention to detail was impeccable, and the colors were vibrant and eye-catching. The pins were packaged securely and arrived in perfect condition.

Overall, I am satisfied with my experience with GS-JJ. Although their website had some minor technical issues, their customer service was top-notch and they delivered a high-quality product. I would definitely use their services again and recommend them to others looking for customized pins.

However, after contacting customer support, they were incredibly helpful and patient. They walked me through the process and even gave me some tips on how to make the most out of my custom lapel pin order. Despite the initial frustrations, I am very pleased with the final product and grateful for the attention to detail provided by the team at GS-JJ (gs-jj.com). The pins themselves are of excellent quality, and the colors are vibrant and true to our logo. Shipping was quick and hassle-free, which was a pleasant surprise considering the current state of affairs. Overall, I would highly recommend GS-JJ (gs-jj.com) for anyone looking for high-quality custom pins and exceptional customer service.

I recently had the pleasure of using GS-JJ's services for my personal project and overall, my experience was positive. However, I did encounter a few minor roadblocks when trying to place my order using my mobile device. For instance, I wasn't able to select my province, only states were listed. Although it eventually worked out, I found this to be a bit frustrating.

Additionally, when it came time to enter my credit card information to pay for my order, I was taken aback by the appearance of the payment window. I couldn't help but feel like it looked a bit scammy. Nevertheless, I went ahead with the payment and everything went through smoothly.

Despite these minor concerns, I have to say that using GS-JJ's platform was overall straightforward and user-friendly. I appreciated the ease of the order process, as well as the prompt delivery of my products. Furthermore, the quality of the products I received was exceptional and exactly what I had hoped for.

Overall, I would say that I had a good experience with GS-JJ, and would definitely consider returning to their platform for future projects. However, I would also urge them to consider further improving their mobile user interface and payment process to ensure an even better experience for all customers.

As a recent customer of GS-JJ (gs-jj.com), I have to say that I am quite impressed with their pricing structure. The fact that I can save money on my order depending on how quickly or slowly I need my products is a great feature that I haven't seen offered by many other businesses.

However, I did experience a bit of difficulty when it came to using their ordering template. While it wasn't a deal-breaker by any means, I did have to double-check and re-type certain pieces of information a few times before I was completely satisfied with my order. That being said, the overall process of ordering from GS-JJ was still fairly easy and straightforward.

One thing that really stood out to me about this company was their selection of products. Whether you're looking for custom pins, lanyards, or patches, GS-JJ has an impressive array of options to choose from. And the quality of their products is top-notch as well - I was really impressed with the level of detail on the custom pins I ordered. They looked great and definitely exceeded my expectations in terms of craftsmanship.

Perhaps the only downside to ordering from GS-JJ is that their shipping times can be a bit longer than some other companies. However, this seemed to be made clear from the beginning of the ordering process, so it wasn't a surprise. And considering the quality of the end product, I think the wait was well worth it.

All in all, I would definitely recommend GS-JJ to anyone looking for high-quality custom pins or other products. Yes, there were a few minor hiccups along the way, but the end result was fantastic and I couldn't be happier with the overall experience.

I recently ordered some pins from GS-JJ and was quite disappointed in the delivery process. Despite requesting that the delivery company require a signature before leaving the package on my front porch, my request was ignored. To my dismay, the pins were left out in the open without so much as a knock at the door. As a result of this, I must say that I was not satisfied with the delivery standards exhibited by DHL. As a customer, I count on reliable and safe delivery methods and the lack thereof is truly disheartening. While I was quite pleased with the quality of the pins themselves, the experience with delivery really put a damper on things. At this point, I'm hesitant to order anything from GS-JJ again, as the reliability of the delivery leaves a lot to be desired. It is my sincere hope that this issue will be addressed in a timely manner to prevent future headaches. Overall, the product itself is excellent, but the delivery process requires some serious improvement.

When I came across GS-JJ, I was initially drawn to their wide selection of custom lapel pins and the great prices they offered on their website, gs-jj.com. However, as I started to complete my order, I noticed an issue with their shipping information input system. When I tried to select my state from the drop down box, I found the list to be completely empty. At first, this was a bit frustrating and I didn't know how to proceed.

But, I decided to refresh the screen and clear all of the form fields, then started again by only entering my country. To my relief, I was then able to select a state and complete the order without any further issues. While this was a slight inconvenience, I appreciated that I was still able to order with ease and without having to contact customer service.

Overall, my experience with GS-JJ was positive and I would recommend their products and services based on the quality of the custom lapel pins that I received and the competitive pricing. I also found their website to be user-friendly and easy to navigate, aside from the minor issue with the shipping information input system.

After recently using the services of GS-JJ, I must admit that I have some reservations about using them again. However, I must say that my opinion may be swayed once I see the final product - my stickers. In addition to the quality of the stickers, their delivery time will also play a critical role in my decision-making process for future use.

But as a whole, the customer service experience was a positive one - and they deserve credit for this. It was reassuring to be able to talk with someone about my order, and I appreciated the effort they put forth to address my concerns and answer my questions. It gave me a certain level of comfort to know that I was in good hands, and that my order was being handled with care.

At the end of the day, I do believe that there is potential for improvement in the level of service offered by GS-JJ. But as someone who values customer service and communication, the fact that they are receptive to feedback and willing to address customer concerns is a good sign. Depending on the outcome of my stickers and delivery time, I wouldn't be opposed to trying out their services again - with the hope of seeing some improvements in the areas where I feel they could do better.

As a customer that recently engaged with GS-JJ for customized merchandise for our convention, I am disappointed to say that my experience with the company wasn't as expected. Our company has an annual convention, and we thought of GS-JJ as a potential supplier of our merchandise. However, they failed to deliver our order on time, causing a great deal of inconvenience and disappointment for us.

We took a chance on GS-JJ and hoped that they would deliver quality products within the promised time frame. Unfortunately, that wasn't the case. To add insult to injury, we had to follow up on our order status and were told that it would arrive before the convention. We were made to believe that our items would arrive via FedEx that Friday, but we didn't receive anything until the Monday after the convention was long over.

I understand that unforeseen circumstances can arise during production and delivery, but it was frustrating to have to follow up and be given false hope that everything would arrive on time. Furthermore, as a professional company, we expected GS-JJ to communicate better with us regarding any delays or complications that arose, which would have helped us make alternative arrangements in advance.

We had high hopes for GS-JJ, but their failure to deliver on time and to meet our expectations has left us feeling disappointed. As much as we had hoped that the company would meet our needs, we cannot help but feel like it fell short, and we are now looking to other options for future orders.

When I decided to order custom hard enamel pins from GS-JJ, I encountered a small issue with pricing. However, I would have appreciated more in-depth details on the website regarding the additional costs of screen printing. Despite this minor hiccup, I was blown away by the extraordinary service and quality of the artists involved in the process. They took my initial designs and expertly re-drew them, allowing me the opportunity to refine them until I was completely satisfied with the final product.

When the pins arrived, I was thrilled with the beautifully crafted and excellently finished product. The attention to detail was outstanding, and the colors popped off the enamel surface. The pins were also incredibly sturdy and reliable, with a solid backing that securely held them in place.

Overall, I was immensely impressed with the customer service, skill, and craftsmanship that GS-JJ exhibited throughout the process of creating my custom hard enamel pins. They truly went above and beyond to ensure that I was completely satisfied with the final result. I will definitely be using their services again in the future!

I recently had a very disappointing experience with GS-JJ, and I feel compelled to share my story with others who may be considering using their services. After waiting for a painstaking 5 months, I was finally able to obtain my custom pins, only to find that all 50 of them were defective. Needless to say, I was extremely disappointed with my purchase, and immediately reached out to GS-JJ to request that they remake the pins to correct the skin tone color.

Unfortunately, their response was less than satisfactory. They informed me that they would not remake my pins, citing that they produce the pins based on the confirmed proof. However, the problem was that the pins' skin tone was 20 shades darker than the confirmed proof. I was unable to resell these pins, so I felt like I had just wasted $250.

Needless to say, I was quite unhappy with GS-JJ's response and level of customer service. As one can imagine, I felt upset, taken advantage of, and more than a little bit livid. However, I was determined to see that I get either a refund or a remake of the pins, just like their website guarantees.

In the end, I do not recommend using GS-JJ's services. The quality of their product was far from satisfactory, and their lack of willingness to remedy the situation only compounded my frustration and disappointment. I hope that others can learn from my experience and avoid the same negative outcome.