Greyhound Lines review: Bus trip

Dear [Airline Representative Name],

I am writing to express my dissatisfaction with the compensation offered for the hours-long delay of my Greyhound bus ride from Orangeburg, SC to NYC on July 25, 2023 due to the police being called for an unruly passenger.

I understand that bus delays can happen for unforeseen reasons, but I am disappointed that your bus company offered me only a 10% discount on my next trip. This is not an adequate compensation for the inconvenience and stress that I experienced.

I had to reschedule several appointments and meetings due to the delay, and I also had to pay for additional accommodation and meals. I am still not sure when I will be able to take my next trip, so the 10% discount is of no use to me.

I believe that a full refund would be more appropriate compensation for this situation. I would also like an apology from your bus company for the inconvenience that I experienced.

In addition, I am appalled that you are only giving me until October 2023 to use the discount. This is completely unreasonable. I may not be able to take another trip until much later than that.