Green Motion International Customer Service

There is some slight activity coming from this company when it comes down to resolving complaints, but so far it's neither timely, nor relevant.

Green Motion Ltd.

Aspen Farm, Sheep Lane
England, Bedfordshire
United Kingdom - MK179HD

Customer Support Phone Numbers


Green Motion International Complaints & Reviews

Green Motion / extra charge after car return

Aug 22, 2019

Green MotionSir/Madam We rented our car from "Green Motion" at Edinburgh Airport in 23rd July and returned it in the 8th August. Our invoice is IED-118798 Our booking number RES-509381. Our CarFlexi e-Voucher CF5BD383 Our provider charged us an extra 125 GBP due to a minor scratch in the...

Green Motion International / total scam. untrusted company.

Jul 24, 2019

I have made a reservation for 8 days in Kos Airport, Greece. I made the booking at . We received extremely poor service from the company in Kos Airport. I am most annoyed that we wasted a morning (and half a day of our vacation) arguing with the man at the front...

Green Motion International / the company asked me to sign some extra docs like credit check additional to credit card.

Jul 23, 2019

Green Motion InternationalGreen motion/ Istanbul airport company ask me to sign some additional bill (Turkish style credit check which is very unprofessional) . Never faced a similar matter before. And they told me that they requested it from Turkish citizens. I did not agree with them and did not get the car. Unclear request. Please return my money back.Booking no CF2E7874

Green Motion Car Hire / 2 week car hire

Jul 18, 2019

Failure to refund Hoppa bus fare from Terminal to car hire site even though voucher says this will happen. First told ‘will be refunded at end of hire, keep receipts'. Why? Then told (at end of hire) ‘take pictures of receipts and email us'. WTF? Again why? One agent in kiosk at 0830 hrs in...

Green Motion International / charged twice for the same booking

May 31, 2019

Green Motion InternationalI have booked a car for pickup on [protected] using Ryanair.Com. Booking number is GB594709470. I was charged CHF 53.94 by Ryanair on 20th May. When I went for collecting the car on 22nd May, the rental car model I have choosed FIAT 500 was not available. Booking agent has told me that the...

Green Motion International / misguided and mislead by store manager and the advisor

Apr 11, 2019

I booked a car using their website for 3 days (Fri-Sat-Sun) and paid 96 pounds with full insurance. On the collection day at Birmingham Airport branch, there was a warning regarding weather so I sent them an email inquiring that if I collect the car on Sat, Is there a possibility of a...

Green Motion / unethical car hire company

Feb 11, 2019

Almost every Green Motion complaint on this website and on the many, many travel feedback sites, has to do with customers being accused of damage they know they didn't cause, and consequently having money deducted from their credit card - often before close of business on the same day. From my...

Green Motion International / car hire

Jan 13, 2019

I hired a car from their Heathrow branch in December after a flight. On arrival at their office the staff warned me that there were likely to be difficulties, and a submission of a damage report if I returned the car before their 6am opening. At drop off, at 6am there were no staff present...

Green Motion International / car hire

Nov 27, 2018

Green Motion InternationalAgreement # RNP00002365 Date 22/11/18 I hired a car from Green Motion Poznan Airport, and have been charged excessively (910 Euros) for 2 very minor marks on the car, which could of already been there when I rented the car. The Original picture from before I hired the car were taken from...

Green Motion International / car rental iceland

Nov 19, 2018

In October 2018, we rented a 2017 Jeep from Green Motion Iceland for two weeks. After the first week, the car failed us. See our video that shows our nightmare with this car: We had two major problems, both, as of the end of November, unresolved. The tires had...

Green Motion International / car hire

Nov 12, 2018

Green Motion InternationalI used Green Motion in April of this year. I stupidly forgot to pay the Dartford charge and got a letter (which was sent bang on the post two week date which means the cost is higher) notifying me that £80 had been charged to the credit card I gave you at the time of booking. I thought I wa...

Green Motion International / nobody was there at the car rental

Oct 31, 2018

Zero, null. Unacceptable experience. Non-serious company: I arrived in Venice and I rented a car at Green Motion Venezia Airport through However nobody was there, it was a Sunday. I tried to call them during 30 minutes, I went to their address, everything was closed. I wa...

Green Motion International / fd18 fyh liverpool

Oct 21, 2018

Green Motion InternationalI have just returned from returning a car to your Liverpool office. To put it mildly, I am fuming. Your operative checked the vehicle and advised me that there were two scuffs on the wheels. I was shocked, I had taken great care of the car. When I checked, there were slight scuffs on the...

Green Motion International / car hire (katowice airport / poland)

Oct 17, 2018

Green Motion InternationalHi there, I have a problem with Greenmotion Car rental service in Poland/Katowice and would like to raise an official complain. I received an email (please see attached picture) saying that they will pay back my deposit, however it's already two weeks and I haven't get my money...

Green Motion International / violation charges

Oct 15, 2018

Green Motion International is the worse company to get a rental car. They charge my credit card for a toll violation. I reviewed my travel plans and noticed that I did not have the car in my possession at the time the violation occurred, but I was charged for the violation. I tried to call...

Green Motion International / car hire reg no : lj18 voa

Oct 15, 2018

Hello Team, From the beginning of our Car booking I was asking you for 46 days - ends 3rd November. (Dealing with Green motion people, Birmingham Airport branch: Imran / Oliver) BUT they said - they can only do 28 days max and then will extend it for us. (This is the clear talk we...

Green Motion International / car rental

Oct 02, 2018

Dear Scam Artists, You made my visit to Latvia a negative experience. I had hoped that returning the car to you would be the last time I would have to deal with your evil company. I should have realised you would try to steal more money. I will be blocking my bank account from you going...

Green Motion International / cleaning charge 1100 euro, completely insane.

Oct 02, 2018

My booking was done for 9 days and car was returned without a scratch or damage. My booking booking - Ref: [protected]. The person checked the car and returned my deposit when I returned the car. There was no issue till then. One day later on 2nd Oct I receive a invoice of 1100 euro for car...

[Resolved] Green Motion International / unfair charge

Sep 28, 2018

I received the car with damages in 3 tires. When I return the car on 19 September 2018 they said there is new damage in already damaged tire. I said I didn't do anythink but of course I couldn't prove it, because I didn't take picture while I receive the car. Actualy even if would get the...

[Resolved] Green Motion International / refunding for a charge

Sep 18, 2018

i just got charged $107 from you guys. I called the green motion number and the person told me it was a "parking violation". I rented a car from you guys from July 22 to July 28 and I received a car with expired tags. Being that you are a rental place I never thought to look at the tag...

Green Motion International / green motion car hire warsaw modlin

Sep 01, 2018

We have hired a little car for couple days from Warsaw Modlin airport, just to get us to destination and back to airport. This was much cheaper than having someone to pick us up. Some £30 for couple days - fab! And the strap line says the car rental that doesn't cost the earth. Great! I can...

Green Motion International / rental car

Aug 14, 2018

Green Motion InternationalWe booked our vehicle via with Green Motion in Rhodes. The booking confirmation as confirmed by the booking voucher we were sent, confirmed pick up and drop off at Rhodes Port via a shuttle service. Pick up was on 30 July and we specifically requested a drop off at Rhode...

Green Motion International / car rental poland scam

Jul 19, 2018

> Hello, > during my recent visit to Poland i have rented a car from Green Motion in Poznan. The whole experiance started very negative when I went to pick up the car and the reception person kept answering my every question with "we recommend to purchase our extended insurance". When i...

Green Motion International / car rental

Jul 10, 2018

Paid in full to collect 2 cars from Aktio airport Sunday 24th June. On arrival at the car hire desk my 2 sons presented the vouchers JIG-[protected] and JIG-[protected]. The smaller car was handed over to a non named main driver Edward Jephson who took off with his fiancee and my husband...

[Resolved] Green Motion International / car rental

Jun 22, 2018

I returned a car and they found a small mark on the windshield. It is not a crack, it is not a hole, it is just a stain literally smaller than 2mm. I was charged EUR 155 for that. If you look Google reviews, Tripadvisor and Trust Pilot, your will figure out that they run a professional scam...

Green Motion International / car rental - london gatwick

Jun 20, 2018

In early March I booked a rental car through Green Motion (Gatwick) and paid them a non-refundable deposit (equivalent to more than one day of the fourteen day rental). The booking was from noon to noon but, when I turned up to collect the car (at 4pm) I was told that I was a "no show" a...

Green Motion International / car rental

Jun 16, 2018

Green Motion InternationalHello, I apologize if I'm posting this twice but I don't think the first one submitted properly. No one from Green Motion has yet to respond to me despite my immediately telling agents that I would like make a formal complaint about this. I was given a car that was not properly...

Green Motion International / car hire / service

Jun 15, 2018

rental agreement RGW107912 period from 8thJune to the 12th June Booking no RES00247077 location Gatwick airport industrial estate I waited over 30mins for the courtesy bus and on arrival at the booking hut there was a long wait to pick up my car, over an hour in total, The car i ordered wa...

[Resolved] Green Motion International / car hire

May 30, 2018

Hello, i'm very disappointed with the bristol branch and have rented many times and recommended, but won't ever again. I contacted bristol in a very stressful situation about my car hire as my flight had been delayed. I sent them an email to let them know I had been delayed with ryan air...

Green Motion International / huge unlawful charge for minor damages

May 28, 2018

Green Motion InternationalWe rented vw transporter at green motion gatwick for 14 days. Booking ref. Wos-[protected]. When we got the car back to the rental station on 13th may 2018 the man from green motion (hereinafter gm) checked the car and said he found damages: scuffs of both mirrors, a small chip on the wheel...

Green Motion International / green motion booking number [protected]

May 22, 2018

Doc: dc/law ejc cork 345654. Green motion booking number [protected] I am writing this email to inform you I will not rest until I am suitably compensated for the suffering the staff at green motion car rental in gatwick airport caused me and my family. Here is a summery of horrible scam...

Green Motion Car Rentals (May 7-10 2018) / they charged me more than my agreement with you and never deduct what I had paid you from their bill.

May 12, 2018

I had agreed with your company (voucher# 3642575) to rent a car from Green Motion for 3 days. I paid you $15.65 and was to pay Green Motion at pick up the balance of $45.93. After the 3 days I was charged $136.26 (Rental Agreement RNT41317) by Green Motion for things that I never asked for...

Green Motion International / green motion heathrow car hire

May 08, 2018

Green Motion InternationalReturn 6 may, started april 18th Ihr [protected] Booking res00238505 What a scam. The person receiving found mysteriously after 20 seconds a 1mm scratch on the front left wing of the vehicle. I had had no bumps and the scratch was not generated whilst I had the vehicle. I was charged 405 gbp...

Green Motion International / green motion krakow airport scam and fraud!

May 07, 2018

Green Motion InternationalLooking for legal support against Green Motion! Long story short: Car rented for a several days at Green Motion Krakow airport office. Gravel car park - fine. Clearly marked car park spots reserved for Green Motion - forget it! Was informed that additional charge can be made to my credit...

Green Motion International / carhire

Apr 30, 2018

Dear Customer Services, Booking reference number: RED00039329, Reference: I am writing to complain to you regarding an issue relating to my hire of one of your vehicles which I returned to you on April 30th, 2018. To explain in more detail On returning the vehicle, the employee who wa...

Green Motion International / car hire gb941624400 (east midlands airport, 21/4/18) - debit card not accepted.

Apr 29, 2018

On arrival at East Midlands Airport on Saturday April 21st I went to collect my hire car from Green Motion. I had pre-paid online for the car and associated insurance using my Lloyds Bank debit card. I had contacted the Green Motion reservations team in advance of my visit to the UK, a...

Green Motion Car Rentals / charge for "damage" to car.

Apr 21, 2018

Green Motion Car RentalsI have hired a car from this company twice. On both occasions, on which I can state with absolute certainty that no damage to the cars occurred when in my care, I was charged (respectively) £406.80 (see below, white car, London Heathrow, 22/01/2018, Kia Sportage RF17EBO, Rental Agreement Number...

[Resolved] Green Motion International / cf4fce28

Apr 09, 2018

I booked the car an I became in amman another car than I booked Ic becam a hyundai I 10 insted of toyota yaris. The car hast no abs and esp onboard. The car wa very dirty. I wated 1 hour till the agent came and picked me up and I must waited ant the car 1 hour. The car was damges all...

[Resolved] Green Motion International / ripoff

Mar 26, 2018

My name is Krzysztof Nowak rented a car from green motion rental at Warsaw Airport on March 14, 2018 Booking Number-PL872351040 I was renting a car all around the world and had never experience like this. What I said I rented a car on March 14. They give me a paper with scratches (more then...

Green Motion International / rental agreement rgw101600 nissan bc17ttx

Mar 14, 2018

Dear Sir or Madam I returned the above vehicle earlier today at the Gatwick Green Motion branch The experience overall I had was unpleasant (at least) and I wish that you investigate further the loss of a personal item (wallet) and the cost of the repair that was asked by me. If necessary...