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The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Grazesuperfoods bites cocoa & orange.

J
This review was posted by
a verified customer
Verified customer

Superfood squares perchased fro Sainbury's Silksworth Sunderland.
Best before date 03/04/18
Bar code [protected]
Unfortunately I have not got the box the Superfood square came in.
I opened packet containing a Superfood bite to find that the square had a large piece missing probable about a quarter, I think this is a quality control issue as the square should not have been packaged with a piece missing. I was disappointed as the squares are delicious.
Thank you Janette Whitwood.

superfoods bites cocoa & orange.
superfoods bites cocoa & orange.
superfoods bites cocoa & orange.

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RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Graze's response · Feb 12, 2018

    Hi Janette,

    Thanks for reaching out - I'm really sorry to see that there was a piece missing from your superfood bite.

    If you'd like to pop an email over to our team at [email protected], we'd be more than happy to look into this further for you.

    All the best,

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