Grand Canyon University — Financial aid stipend check
K
Kim Bare
Review updated:
GCU issued the stipend check on 9/20/2017 of $3254, and the incorrect answer was in the system. Which I have totally taken ownership on that issue. I had asked for a stop payment at that time because didn't want someone trying to cash that check. But was told there was a 21 day wait period. Now, during that time was concerned that someone would try to cash that check and I would still be responsible for paying that loan money back. Now, I am told that the stop payment was requested but I can not find out status or when a new check will be issued. I really don't understand why there are so many vague answers.
a verified customer
Mine says it was mailed Dec 30. Still waiting
@Corina Anderson Please tell me where it says if your check was mailed. I have no idea how to check the status
@Sooopieloopie GCU has certain laws to abide by (waiting Period) to issue you a check. It usually can take three weeks but with covid everything takes two or three weeks longer. Patient's is the key. I have been with GCU 3rd year and this is the first time my check took a while too. GCU is very good school and the process for cutting checks is the same...itsa covid not the school
a verified customer
Can someone please tell me how long it was when you got your stipend im in ohio and was mailed out the 28th 29th of december?????
a verified customer
@James 85 It can take up to two weeks. Mines was slow because of Covid and the holidays.
a verified customer
@Sunshine121213 How many days did it take you to gwt yours im working on my 11th day tomorrow
a verified customer
@James 85 It took a good three weeks.
a verified customer
@James 85 Did you receive your stipend
a verified customer
Did anyone know that you can pay $35 to have your stipend overnighted i did that yesterday it should be here tomorrow. Has anyone else ever done this???
a verified customer
@James 85 How do you get it overnighted?
a verified customer
@Jeremiah95 Paid 35 bucks but it was no good still have not recieved it was.mailed out last Monday or Tuesday. This school is the worse I really need it but cant get it somehow taking forever its been a week now. This is the worse school
a verified customer
It does have a negative sign
a verified customer
@James 85 When did you start ?? Mine 0 out 2 weeks after I started
a verified customer
@Sarah_Lee I started nov 16th its been negative like that since last week and its just sitting there... they need to mail it out already
@James 85 Okay now I see. I started last November. With the holidays coming up looks like they would have went ahead and processed it. That’s so messed up. Mine zeroed out on December 15th and a stipend was noted, but this is the longest it has ever taken for me to get my money. I live in Georgia and I usually have mine within 3 days.
a verified customer
@Kemaya Stipend was mail November 23 and haven’t received anything. Live in Ga
a verified customer
@Kemaya Did you get your stipend?
a verified customer
My stuff has been sitting like this for a week. They really take there time dont they playing wit peoples money. 0 IT OUT ALREADY
@James 85 That is showing that you owe. It usually has a negative sign in front of it to receive a stipend.
a verified customer
I haven’t received anything my date was Nov 23, 2020 and I live in Ga! This awful
a verified customer
@Detra Harris Its taking a long time about 2 weeks
a verified customer
@Sunshine121213 It’s been a month!! I’m so confused
My stipend went out on the 15th of December I still have received mine. Praying it’s in the mail today cause I usually get it in a week or less. This is my 7th check and I’m worried because of COVID and mail processing time. Really needed the money because I’m buying a house and need to pay earnest money by tomorrow... Usps informed delivery is so iffy now and it’s not showing all my mail ughhh
a verified customer
@Tamarra Clark I pray you get your stipend. It’s taking a long long time. Because of Covid.
a verified customer
@Sunshine121213 I am waiting on mine too. Mine zeroed the 15th too.
a verified customer
@Tamarra Clark Same . Prayers we get it.
a verified customer
@Tamarra Clark My check went out on the 15th as well and I am having the same problem with informed delivery its saying I have one piece of mail but its not showing the picture its just showing the "notice of impact" flyer im praying for you though god knows I am this is alot!!! god please let these checks come!!! amen!!
a verified customer
@cedesbee Amen. I am hoping today too
a verified customer
@Sarah_Lee my mail just ran an i didnt get mine but still have faith in tomorrow this would be my 3rd check ive gotten from them my first one took awhile as i was expecting it too, my second one was here within 7 days i really think Covid is messing everything up ecspecially us here in PA we just had a snow storm too. im still praying for yall though!!!
a verified customer
@cedesbee I just got mine today. I live in NY and we had a bad storm too. Hopefully tomorrow you get it. Prayers
a verified customer
@Sarah_Lee Omgggg im sooo excited for you really I am!!! thank you god!!! I hope soooo thank you!!!
a verified customer
@cedesbee It's coming, just have to pray and wait.
a verified customer
@Sunshine121213 It’s in the mail TODAY!!! Thank GOD!!!
a verified customer
@cedesbee Yayy. So happy for you
a verified customer
@cedesbee God is great!
a verified customer
@cedesbee Mines is saying the same thing
a verified customer
What does this mean?? Is that the amount of my stipend..
a verified customer
@James 85 Men's you ha e a negative balance which means they owe you. Once it goes to.0, that's when you know it was sent out
a verified customer
@Sarah_Lee So this is the amount of my check? Who long before it changes to 0
a verified customer
@James 85 Yes that’s the amount of the stipend.
a verified customer
What does this mean??
a verified customer
1st year at grand canyon. My stipend posted with date 12/15. Seeing what yall are going thru is it possible to be here before Christmas?
a verified customer
@Sarah_Lee It seems like it's just you and I. My stipend posted 12/10. I did sign up for informed delivery. Let's pray it's by Xmas
a verified customer
@AmberCook Good morning,
My stipend processed for Thanksgiving. I just received my check on December 14. They didn’t mail it until December 2nd.
a verified customer
@Sunshine121213 Good morning,
This is really disheartening. I'm counting on at least 3 weeks.
a verified customer
@AmberCook Yes. My check was supposedly zero out on Nov 24th mailed on the 25th. But they didn’t mail it til Dec. 2. Don’t get discouraged. Because I thought mines was stolen out the mail and etc. I’m upset because nobody told the real truth when it was mailed. Just know it’s coming. I’m still not happy with them.
a verified customer
@Sunshine121213 So when exactly do they mail the checks. Is it a certain time frame; like 7 days 10 days after the account is zeroed out
a verified customer
@AmberCook To be honest, I don’t know. They change so much.
a verified customer
@AmberCook Mine just went to 0 yesterday so hoping before Christmas but of after its ok. Did you get yours yet?
a verified customer
@Sunshine121213 I dont like. not getting straight answers. I am just playing it out since it has only been a day.
a verified customer
@Sarah_Lee No I have not gotten yet.
a verified customer
@AmberCook Its the sit and wait game. My old school had DD or you got a card issues they put it onto. Was so much easier. Hate checks and than depending on the. And can take a few days to clear.
a verified customer
@Sarah_Lee Good morning,
My check is in the mail. Just letting you know
a verified customer
@AmberCook Great! Happy for everyone!
a verified customer
@AmberCook Thats awesome. My financial counselor said mine was mailed the 15th. So we shall see
a verified customer
@Sarah_Lee @Sarah_Lee have you recieved yours yet? mines was sent out on the same day and i am really hoping and praying it gets here before christmas like PRAYING PRAYING
a verified customer
@cedesbee Not yet. Still waiting. Ha e you gotten yours yet ??
a verified customer
@Sarah_Lee No nothing yet 😔
a verified customer
@Sarah_Lee Nope not yet
a verified customer
@cedesbee Same nothing yet
a verified customer
My financial aid still hasn't been applied to my account...My advisor told me to look for it to post about 2 weeks after my class started which was last month. Is anyone else having this issue?
a verified customer
@Tamica Atkinson It took almost three weeks for mine to post I started November 9, and it didn't zero out until November 25. Then It didn't get sent until the 3rd. That's probably a lie about the 3rd. So who knows what's going on.
a verified customer
@Tamica Atkinson Just to be honest. They are giving us all different times. When you see a zero balance that's when they supposedly cut a check. This is my second Master's with them and I'm done.
a verified customer
@Sunshine121213 Got it!
a verified customer
@metalhead2020 Great!!! I was praying too!
a verified customer
@Sunshine121213 Did you get yours yet?
a verified customer
@Sarah_Lee I finally received it Monday.
a verified customer
Well, I know the counselor said they can’t stop payment until 12/15. I need to talk to a manager because this is unacceptable. But I will give y’all an update. Maybe it will come on tomorrow.
a verified customer
@Sunshine121213 I was just told that they don't have to mail it on the exact day. They have 14 days from the time your check date to send it out. Why didn't they just explain this to begin with? It would have saved a lot of panic.
a verified customer
@metalhead2020 According to informed mail, they mailed it on Decemeber 2nd!. I should receive it today.
a verified customer
@Sunshine121213 I can't get informed mail to work for me. I don't know why, mine was mailed on the 3rd so hopefully it comes today or tomorrow.
a verified customer
@metalhead2020 Remember they told me mines was mailed on November 24, 2020. But the mail postmarked date is December 2, 2020. So, I don't believe anything they say!
a verified customer
@Sunshine121213 That is very true. If they would just be honest it wouldn't be an issue.
@Sunshine121213 I received mines today too thank God. Took forever but I’m happy I received it today. It was post marked for 12/2 as well. I hope everyone has a great happy holiday season :)
a verified customer
Good morning. No check for me today!! According to informed mail.
a verified customer
@Sunshine121213 Me check for me either :(
a verified customer
@metalhead2020 I’m calling on Monday for sure.
@Sunshine121213 Good evening All,
Didn’t receive my check as well today. USPS has been delivering our mail in the evenings lately. I’m definitely reaching out to my counselor as well and going to ask if they can expedite it if possible and overnight it because this is ridiculous. Apart of me is feeling they’ve sent some checks and some checks they didn’t send or sitting around in the accounting office. Strange I received mail from California dated on 12/8 but haven’t received mail from GCU. This is insane :(
Hi Everyone,
I’ve been following this board as I was concerned over not receiving my financial aid check as well. Mine was cut on the 24th of November and my counselor keeps saying it was sent out on the 25th. It’s the 11th now and I have yet to receive it. They told me to wait until the 15th as well if I don’t receive it. I live in Atlanta, GA so I don’t know what’s going on and I’m stressing out. Does anyone have the postmarked date if they received their check?
a verified customer
@Mommy2APrincess20 This is crazy. I didn’t get my check today. But i want be returning to Grand Canyon. This is awful.
a verified customer
@Sunshine121213 But I don’t want them to mail me anything I will pay next day shipping. This is crazy and unacceptable.
@Sunshine121213 Right super crazy and it’s never took this long. I was getting worried thinking USPS misdelivered it or it’s sitting around somewhere and right I would also pay for next day shipping or priority mail when they resend it.
a verified customer
@Mommy2APrincess20 I’m hoping we get it tomorrow. Let’s think positive and say tomorrow. But I’m giving up hope.
a verified customer
@Sunshine121213 I tried to call my counselor but I really don’t want to talk to her.
a verified customer
@Mommy2APrincess20 Its awful for sure.
@metalhead2020 Very much so. I’ve been getting frustrated everyday when I check the mail. I don’t understand what’s going on but I hope GCU gets to the bottom of this.
a verified customer
@Mommy2APrincess20 Have you gotten anything yet ? Mine says 12/15 stipend done. 1st year for me.
@Sarah_Lee @Sarah_Lee mine also say stipend done on the 15th and I usually get my check within 3-4 days. Still no check!
a verified customer
@Mommy2APrincess20 Have you received you check? I’m Marietta ga and I haven’t
a verified customer
Good morning, Anyone receive a check on yesterday?
a verified customer
@Sunshine121213 nope hoping for today.
a verified customer
@metalhead2020 According to informed mail, Not today for me!
a verified customer
@Sunshine121213 It won't let me sign up for informed mail.
a verified customer
My stipend was issued in December 3rd, and I live in freakin Arizona, and I have still yet to receive it. Those of us who depend on that money, it’s ridiculous it takes so long. GCU has got to figure out direct deposit if it’s going to take weeks to get it... It’s NEVER taken this long to come, and it really sucks .
a verified customer
@Ashka59431 @Askha54931 exactly! then they get annoyed when we keep asking. If it would come on time and have direct deposits like other universities due. This wouldn't be an issue.
a verified customer
@Ashka59431 I haven't received my check. It was cut on November 24th and mailed supposedly on November 25th. As of today, I haven't received my check. Also, they can't do a stop payment until December 15th. Then it has to be mailed again. I'm a graduate student and I will not be returning to Grand Canyon after these three classes. This is awful and very rude to treat your students this way.
a verified customer
@Ashka59431 Oh my, you stay in Arizona. So, is it safe to say; the mail is just late because of COVID?
a verified customer
@Sunshine121213 There may be a delay in the mail right now because of covid. That's the only update I've been given.
a verified customer
@metalhead2020 Will you receive a check?
a verified customer
Can anyone tell me if I'm actually getting anything at this point? I've never been more confused in my life. My balance went from ($1621) to 0 on the 24th of November.
a verified customer
@AshleyEJ Update! I received my check!
a verified customer
@AshleyEJ I’m thinking you should get the 1621. Did you call them.
a verified customer
@AshleyEJ Oh yay. So, what did you get?
a verified customer
@AshleyEJ I guess mines is lost in the mail... I live in Alabama and don’t have it.
a verified customer
@Sunshine121213 @susnshine121213 did you ever get yours?
a verified customer
@metalhead2020 No! check. I live in Alabama.. I guess its lost in the mail. Did you receive your check?
a verified customer
@Sunshine121213 Not yet, I'll let you know when I do.
a verified customer
@AshleyEJ How long did it take they said mine was mailed out Monday of this week just trying to get a time frame im in ohio the post master told me 3 to 5 days
a verified customer
@Jauniquea what do you mean by informed delivery?
a verified customer
@metalhead2020 It’s an app on your phone from the usps and you fill it out and you can see all your incoming mail. It takes a couple of days. But when you do, they upload all the letters you will receive that day.
@Sunshine121213 Did everyone receive their checks or know that it’s in the mail?
a verified customer
@Jauniquea Nothing yet, how can I see how much I have I'm getting and how do we know?
a verified customer
@Jauniquea According to usps informed mail. Its not in the mail today.
@metalhead2020 It’s in the finance tab
a verified customer
Good morning. Really!
My check is in the mail today!
a verified customer
@Jauniquea I believe mine is too! In my informed delivery, there is one from Arizona and it’s from accounting services, so I believe that’s what it is!
a verified customer
@Jauniquea Good morning. Really???? How did you find out so fast????
@Sunshine121213 Good morning. Informed delivery
a verified customer
@Jauniquea I checked mines isn’t pulling up on informed delivery.
a verified customer
@Jauniquea I stay in Alabama, so I will give it to Monday. If it’s not here Monday. A counselor told me to call
a verified customer
@Jauniquea No check for me today.
a verified customer
@Jauniquea Was it your check in the mail?
@Sunshine121213 Yes
a verified customer
@Jauniquea Good morning, Do you know the date the letter was postmarked?
a verified customer
@Sunshine121213 I am going to call my counselor in the morning to complain if mines isn’t here by tomorrow. Unless, they put in the wrong mailbox. Thank you. I’m sorry for worrying you. Just a little irritated. Thanks for your update too.
I don’t see it in the mail today...smh!
a verified customer
@Jauniquea It’s not in the mail today? I told you I received from the mail from them on yesterday. It was dated 11/17
a verified customer
@Sunshine121213 I received mail from Grand Canyon on yesterday. It was postmarked 11/17
a verified customer
Did anyone receive their stipend check yet?
a verified customer
@Sunshine121213 I haven't yet. I will keep checking in and if I receive it, I'll let y'all know.
a verified customer
@Sunshine121213 I haven't. Mine posted on my account saying the check was written out on 11/24, my counselor said they mail it within 24 hours. I'm hoping I get it sometime this week or at very least the beginning of next week.
@MoeSy Anything today?
a verified customer
@Jauniquea Not according to my informed delivery, but I don't actually get to check my mail till around 5.
a verified customer
@Jauniquea Nothing today
a verified customer
@MoeSy No check today.
a verified customer
@MoeSy That’s the same thing my counselor said. No check today.
a verified customer
@Sunshine121213 I sent an email to my counselor and ask for some information. I might have been a little passive aggressive, but at this point I am annoyed. I need that money to get a computer so I can do my classes properly. It makes me nervous being mailed anyway, but taking this long, it's ridiculous.
a verified customer
@MoeSy Also, I received some mail from the office of Attendance and it was dated November 17th. I didn’t receive it until Wednesday of this week, which was the 2nd.
@MoeSy What was the counselor’s response?
@Sunshine121213 What was the response?
a verified customer
@Jauniquea I haven’t heard back yet. She usually takes a few days. Which is also frustrating.
a verified customer
@Jauniquea The counselor told me that my check was cut on 11/24 maybe mailed on the 24th. I seriously don’t know at this point.
a verified customer
@MoeSy Did you receive your check today? I didn’t receive my check.
a verified customer
@Sunshine121213 Nothing yet. But I haven't checked my mail yet today. I'm starting to get irritated at this point.
a verified customer
@AshleyEJ I called my counselor. She told me, they can’t do a stop payment until 12/15. Then they will reissue another check and mail it again.
Has anyone gotten anything in the mail today?
a verified customer
@Jauniquea No check! I received a letter from the office of attendance. This mail was dated November 18th and I just received it in the mail.
a verified customer
I'm honestly so confused about this. Federal aid was sent out on 11/16 and I had a ($) balance. They said I would receive that money in the mail. My account went to $0 on 11/24. What does this mean??
a verified customer
@AshleyEJ I have a 0 balance too. But I haven’t received a check in the mail...
a verified customer
@Sunshine121213 I went 0 on the 24th of November.
@Sunshine121213 Mines is $0 as well and my counselor says the check was sent out on 11/25. Anyone received the check yet? Or has anyone gotten the true answer of when they were sent out?
a verified customer
@Jauniquea Well, I haven’t seen anything from Grand Canyon in the mail. They truly should try another way for students to receive their refunds.
a verified customer
@Sunshine121213 I know its the holiday season, but this is not right. Students shouldn’t have to wait this long for a stipend check.
@Sunshine121213 I think they really didn’t send them out on the date they specified. My counselor just says the same thing every time. I don’t understand why they can’t just tell us the truth so we’re not sitting here waiting.
a verified customer
@Jauniquea Well, I know the finance department only works on Tuesday and Thursday. To be honest they might have just mailed them out on yesterday. Excuse the grammatical errors.
a verified customer
My account balance went from negative to $0 today around 1:00pm est and says stipend 11/19 I’ll update on how long it takes to receive it.
a verified customer
@Trae DaBoss So it took about 10 days from the day you started to get your stipend date?
a verified customer
@Trae DaBoss Have you received it yet?
a verified customer
@AshleyEJ I haven’t received my stipend in the mail as of yesterday. I want to know what day the check was mailed?
a verified customer
@James 85 Did anyone get their checks
a verified customer
@Sunshine121213 Nope I still have a balance i called and she said it will be next week before they even mail my check at the earliest. Its sad really we really need this money. And they be playin
a verified customer
@James 85 When did you start school?
@James 85 Mines was supposedly mailed out on 11/25. Nothing yet but mail haven’t gotten here for today. Today is the 9th day
a verified customer
@Jauniquea The school still haven't recieved my financial aid to disburse it yet there waiting on FASFA SMH this is sad man im getting like $3300 i need that for Christmas.
a verified customer
@Sunshine121213 The 16th on November
a verified customer
I just started classes 11/9 and today 11/11 I already have a credit balance posted to my account. I’ll update once things change. I I know how it is when we’re expecting money🤣
a verified customer
@Trae DaBoss Yes I started on the 11/16/2020 and I have a balance but it not negative yet. Keep me posted when yours updates.
a verified customer
@James 85 Ok I definitely will.
a verified customer
@James 85 Did you receive your stipend yet?
a verified customer
@Trae DaBoss Did you ever get your stipend yet what was the mail date and what day did you get it mine my mailed out on the 28th of dec and still no check!!
a verified customer
Refund means the funds are being returned to the the lender due to unsatisfactory reasons i.e. attendance or GPA. When it says stipend your going to receive a check.
My financial aid posted 9-25 when will my stipend be mailed to me?
a verified customer
@Tiara Hones Did you get your stipend yet?
a verified customer
I have two separate amounts in (), does that mean that I will get a sum total of what’s in each ()
Did anyone find out what the difference between "refund" and "stipend" is?
a verified customer
@wptrammel Refund is from left over personal loans if I’m correct, stipend is financial aid
I started my 4 class yesterday when will my last half of my financial aid post
a verified customer
My stipend was sent on the 31st when should I get it
a verified customer
@Shawnta Glasco You should get it within 5 to 7 days
a verified customer
@alexmom09
a verified customer
@baymiller90 So from what I can see of it you have a credit of 1, 225 that was issued out to you on the 18th of March so keep an eye on your mail mine was sent out on the 19th so mine should be here tomorrow or Wednesday I’ll update when I get mine
a verified customer
@baymiller90 I am sorry I looked at it wrong once the -1225 hits zero at the top that’s when your check is sent out it will show stipend with a date beside it
a verified customer
@alexmom09 Thanks so much for the information 😊... Do you know about how long it takes to hit zero?
a verified customer
@baymiller90 it generally hits zero in about 7 days this will be my second stipend check and its always hit zero in 7 days but it can take up to0 14 days :)
a verified customer
@alexmom09 That's what's up and thanks alot.. it explains alot hope you have a blessed day
a verified customer
@baymiller90 no problem at all :) hope you have a great week !
a verified customer
@alexmom09
a verified customer
What dose Refund - D UNSUB 2019-20 Refund - D SUB 2019-20 Refund - PELL 2019-20 mean
a verified customer
@baymiller90 It means you should have a check coming to you soon
a verified customer
@alexmom09 Good morning
Thanks alot I kept trying to figure it out
a verified customer
@baymiller90 Does it show a date that says so stipend or something like that with a date beside it and amount ? If so that’s what your gonna get back and the date to the left would be the date it was cut or sent out
a verified customer
@alexmom09 I just uploaded attachment I'll delete after you check it out couldn't explain it well
Has anyone ever realized that GCU was missing part of ur address like the apartment number the same day their account went to 0? I have now fixed but I’m wondering will my check come being the apartment number was missing.
Can I call USPS? I’m calling the school tomorrow..
a verified customer
My account shows a number but no financial aid has been posted yet. How long does it take financial aid to post and how long after that will I receive my stipend?
a verified customer
Hello, I have been waiting on a stipend since October 1st well after calling everyday my scc finally said that there we're delay in the mail and the checks did not actually get mailed out until Oct 7th. It is now Oct 21st and I still yet have not received my stipend check can anyone tell me about when it should arrive I live in Louisiana?
Thanks
a verified customer
@Lexi37 So I just received mail from Grand Canyon that was dated for 10-15-19 from the Senior Vice President and yet still no stipend, it's no way those checks were mailed on 10-7-19 if I have mail being issued to me from 10-15-19. What's the longest I should waiting to read my check
a verified customer
@Lexi37 So where's everybody getting these dates from??
a verified customer
@Dn1987 The date that is on the stipend in your student portal.
a verified customer
has anyone got theirs today ?
a verified customer
@alexmom09 I checked the informed delivery this morning it's there the mailman just haven't delivered mail yet
a verified customer
@Bay90miller i got mine just a few minutes ago and I am in va hopefully yours is there
a verified customer
@alexmom09 That's wassup, thanks And I'll keep you posted
I'm waiting for mine in Ohio that was posted on the 1st.
a verified customer
@Ad1234567 I would call your counselor if yours was sent out the 1st because mine told me it could take up to 10 days but it shouldn't take that long hopefully you get it soon
@alexmom09 Was yours cut the, 1st or the 10th?
a verified customer
@Ad1234567 the 10th