Grabcar Malaysiabad customer service named yat

On 4th OCT 2019 at around 8.20pm, i am a grab driver and i made a call to customer service careline to check my KLIA airport waiting status and Ms. Yat was the one who answered my call and her replied was rude and non informative to me plus ignoring my questions just like a ROBOT with rude attitude. I then asked for her name for me to make a complaint and she just said Yat. I really hope this kind of customer service experience will not happen again.

Oct 06, 2019

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