Grabcar Malaysiagrabcar plus, justgrab, 6-seater and my destination

S Mar 23, 2018
This review was posted by
a verified customer
Verified customer

I have to receive message from Grab about my grabcar plus service has been remove from my account. As my own experience for Accepts min 80% of Grab Car Plus booking is impossible to get it. because for Grab Car Plus passenger is not more than 10% per day and passenger is more smart select JustGrab they will be enjoy to get Grabcar Plus or 6-seater Car for them. so is very unfair and to treat our drivers.
If I using GrabCar Plus service waiting for order the order will surely get all JustGrab order how can I to cancel the order. Same like Using 6- Seater service olso is the same problem is effect my ratings and acceptance %.
For this My Destination function should be open the all location not lock it and control us to set our destination. Please look into for this matter.

Thank you

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem