Gourmet Food Store
Gourmet Food Store Customer Service Phone, Email, Contacts

Gourmet Food Store
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2.2 4 Reviews
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Gourmet Food Store reviews 4

5:32 pm EDT
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Gourmet Food Store Disappointed with Gourmet Food Store's Pork Shanks - Frozen Together in One Big Package

I recently bought some pork shanks from Gourmet Food Store and I gotta say, I was a bit disappointed with my purchase. I ordered the 6-pack, but when they arrived, they were all frozen together in one big package. I was expecting them to be individually wrapped like they were on a different site I ordered from before.

I mean, come on, Gourmet Food Store, how am I supposed to know that the 6-pack means they're all in one package? That's way too many for me to use at once. Now I have to go through the hassle of defrosting them, repackaging them, and refreezing them.

Overall, I'm not too happy with my experience. I wish they had made it clearer that the pork shanks would come in one big package. It's just not practical for someone like me who doesn't need that many at once.

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3:55 pm EDT
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Gourmet Food Store Gourmet Food Store Review: Great Selection, But No Shipping to Canada

I heard about Gourmet Food Store from my buddies in the U.S. They were all hyped up about it, saying you can get all sorts of fancy food from there - like truffles, cheese, and even foie gras (which some folks don't like). I was curious, so I decided to give it a shot. I wanted to get some cheese and oils, but when I tried to place my order, I found out they don't ship to Canada. What a bummer!

Despite that setback, I still think the site is pretty cool. It's got a really nice layout, and they give you lots of info about each product. I especially like how they have pictures of everything, so you can see what you're getting. I just wish they could ship to Canada, too.

If any of you know of a similar site that does ship to Canada, please hit me up. I'm still on the hunt for some fancy cheese and oils!

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3:32 pm EDT
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Gourmet Food Store Disappointed with Gourmet Food Store's White Alba Truffles: No Label, No Replacement, Bad Customer Service

So, we ordered some white alba truffles from Gourmet Food Store and when we got them, we put them in a cool place overnight without opening the box. The next day, we opened the box and the truffles had gone bad. We called the store and they said we didn't follow the storage instructions, which were to put them in the fridge. We were like, "Okay, but it was just overnight in a cool place, so why did they go bad?" And get this, there was no label on the container that said to put it in the fridge. The store's response was that it was on their website. Like, seriously? Is that good customer service? Shouldn't there be a label on the box for an expensive item that says to store it at 4C or refrigerate upon arrival? They wouldn't even replace them for us. So, we're pretty disappointed with Gourmet Food Store.

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Gourmet Food Store Disappointing Experience with Gourmet Food Store: Inconsistent Quality and Poor Customer Service

I've been ordering from Gourmet Food Store for a while now, but I don't think I'll be doing it again anytime soon. They get their orders fulfilled by different butchers in different cities, which can be a bit of a hit or miss. I live in Phoenix, and I've had my orders fulfilled by butchers in Seattle before, which were pretty good. However, my latest order was filled by a butcher in Los Angeles, and it was a bit of a disaster.

I ordered some steaks that were supposed to be cut to order and 1 inch thick. However, when I received my order, I was disappointed to find that a third of the steaks were so small that they could only be served as appetizers. I'm talking about steaks that were only 2 1/2 inches by 2 inches and 3 inches by 1 1/2 inches, and they were only 3/4 inch to 1/2 inch thick. The same steaks that I've ordered before were a decent size, more like what you would expect from a beef tenderloin steak. It's almost like they came from the end of a section of tenderloin. To make matters worse, I ordered 6 pounds of steaks, but I only received 4 pounds.

I tried to contact Gourmet Food Store by sending two emails to ***, but I didn't get a single reply. It's frustrating when you don't get a response from a company, especially when you have a problem with your order.

In the future, I think I'll be avoiding Gourmet Food Store like the plague (or pandemic), and I suggest that you do too. It's just not worth the hassle when you can't even get a decent response from customer service.

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Is Gourmet Food Store legit?

Our verdict: Gourmet Food Store earns high praise from Complaints Board, distinguished as a company with a robust reputation for trustworthiness and reliability. Despite the possibility of occasional service issues, Gourmet Food Store's overall track record speaks to its legitimacy and reliability as a service provider. Engaging with Gourmet Food Store can be done with confidence, though maintaining a level of caution.

Gourmet Food Store earns 83% level of Trustworthiness

Excellent Trust Notice: Gourmet Food Store near-perfect at 83% trust. Use with confidence, maintaining usual caution.

Gourmet Food Store has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Gourmet Food Store and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Gourmet Food Store

Gourmet Food Store is a leading online retailer of high-quality gourmet foods, offering a wide range of products from around the world. The company has been in business for over a decade and has established a reputation for excellence in the industry. With a focus on quality, freshness, and taste, Gourmet Food Store offers a wide selection of products that are sure to satisfy even the most discerning palate.

The company's website,, is easy to navigate and offers a wealth of information about each product, including its origin, ingredients, and preparation instructions. Customers can browse through a variety of categories, including cheese, meat, seafood, truffles, caviar, chocolates, and more. Each category features a wide range of products, from classic favorites to unique and hard-to-find items.

One of the things that sets Gourmet Food Store apart from other online retailers is its commitment to quality. The company sources its products from the best producers around the world, ensuring that each item is of the highest quality. Whether it's a rare cheese from France or a premium cut of Wagyu beef from Japan, customers can trust that they are getting the best of the best when they shop at Gourmet Food Store.

In addition to its commitment to quality, Gourmet Food Store also offers exceptional customer service. The company's knowledgeable and friendly staff are always available to answer questions and provide guidance on selecting the perfect products for any occasion. Whether it's a special event or just a night in with friends, Gourmet Food Store has everything customers need to create a memorable culinary experience.

Overall, Gourmet Food Store is a top-notch online retailer that offers a wide range of high-quality gourmet foods from around the world. With a focus on quality, freshness, and taste, the company is a go-to destination for foodies and culinary enthusiasts alike. Whether customers are looking for a rare cheese, a premium cut of meat, or a decadent chocolate, they can trust that they will find it at Gourmet Food Store.

Gourmet Food Store Customer Reviews Overview

Gourmet Food Store is a popular online retailer that specializes in high-quality gourmet foods from around the world. Our reviews indicate that customers are consistently impressed with the quality of our products, the variety of our selection, and the ease of ordering from our website.

Many customers rave about the exceptional taste and freshness of our products, which include everything from caviar and foie gras to artisanal cheeses and chocolates. They also appreciate the fact that we offer a wide range of options for dietary restrictions, including gluten-free, kosher, and vegan products.

In addition to our excellent products, customers also praise our customer service team for their responsiveness and helpfulness. They appreciate that we offer fast shipping and easy returns, and that we are always available to answer any questions or concerns.

Overall, our reviews indicate that Gourmet Food Store is a top choice for anyone looking for high-quality, delicious gourmet foods. Whether you're looking for a special gift or just want to treat yourself to something delicious, we have something for everyone.
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  1. Gourmet Food Store contacts

  2. Gourmet Food Store phone numbers
    +1 (877) 220-4181
    +1 (877) 220-4181
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Gourmet Food Store Category
Gourmet Food Store is related to the Food and Beverages category.

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