The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Good Sam Extended Service PlanClaim Denial

I purchased a continued service plan from Beaudry RV when I purched a motorhome. I have now had the motor home about 2 years. On a trip out this summer, I had three items fail that should have been covered under the plan. I called after the repairs were completed because the dealer had failed t include the exclusions page on the booklet that describe what is covered. The repair facility therefore had no proof that I was cover and therefore did not call for authorization. Whe I called in to get the situation straightened out, I was told I would be covered if I obtained the exclusions page athat was missing and provided a copy along with the repair order. I did all this by mail.

I am now told that I will not be covered on these repairs because I did not gain prior authorization. Sine I paid nearly $3, 000 for the contract and now am on the hook for another $1, 000, I reaaly got fleeced because of a technicality. Don't buy this contract, it is worthless

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.