Golfsmith Customer Service


Golfsmith International Holdings, Inc

11000 North IH-35
United States - 78753

Customer Support Phone Numbers

+1 (800) 925 7709(Customer Service) 0 0
+1 (800) 813 6897(Phone Sales) 0 0
Mon8:00 AM - 6:00 PM
Tue8:00 AM - 6:00 PM
Wed8:00 AM - 6:00 PM
Thu8:00 AM - 6:00 PM
Fri8:00 AM - 6:00 PM
Sat9:00 AM - 5:00 PM

Golfsmith Complaints & Reviews

Golfsmith / Bad service and late-delivery experience

Sep 23, 2016

By online order, I ordered several items and received the confirmation with estimate delivery time by Sep. 19th. Before the estimate delivery time, except two wedges, has been delivered and waited the wedges until Sep. 23rd. Upon calling on customer service, the item is heavy and sent separately, so the wedge must be waited 2~3 weeks more.

Golfsmith / Ordered golf iron set hasn't been delivered.

Sep 16, 2016

Purchased Callaway XR OS iron set on 08-19-2016 from Golfsmith via their on-line web site, they don't have a retail outlet in NM. Have yet to receive the item. Costumer service does not appear to existent, phone doesn't answer with a recording to call during business hours which I had done...

Golfsmith / Golf Shoe Returns

Nov 10, 2015

I bought a pair of golf shoes. The shoes are too small. When I ask for a eternal authorization they refused to issue one stating that the shoes are the correct size and color that I ordered. I tried to explain that the shoes are at least 2 sizes smaller than what the manufacturing claim... / I will never do business with this company again


Orders I make with are held up for 2 or 3 weeks or longer when it should only take 3 day’s. I am a club maker of custom fitted golf clubs and repairs. I have been ordering golf club supplies from Golfsmith in Austin TX for 2 years now and have made about 25 orders in...

Golfsmith / Desciptive Promotion shipping error


Two weeks ago I wanted to take advantage of a promotional offer that was sent via email. Upon ordering the products off their online catalog, I was told the promotion only applied to standard, off the shelf clubs. I chose to order my clubs "Custom" to fit my needs and was told I could not...

ADAMS GOLF Iron Set A4 Idea Tech OS / Advertised price on e-mail flyer not honoured


ADAMS GOLF Iron Set A4 Idea Tech OSNo actual sale has occurred so far because GolfSmith does not want to honor an advertisement that they sent to its mailing list members. E-mail advertisement was received on June 21 at 3:37AM. The ad was saying : SAVE ON IRON SETS - YOUR CHOICE One of the item was TourEdge Exotics XCG on sale... / Bad business experience


This company sold us a golf bag that was listed on it's site as available. An email confirmed the order but after waiting two weeks no shipping notice was received. Upon calling, we learned that the bag was unavailable, or might be in Florida. After waiting a few days, I emailed...