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Graduate Management Admission Council [GMAC]

Graduate Management Admission Council [GMAC] review: loan pay off

1 comment
P
Author of the review
9:55 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.

paid off my loan online and not with certified check. called next day to informed them, i was paying my off/overpaid because of online talk with rude telephone staff mark #897-8508, oneal#897-8673, xyza#897-509, etc. could not get pricipal off, did not send by certified check. never in my life 63yrs paid off my parent houseloan, iam disable now. what happen to quality service . phyllis a terry #[protected] acct [protected]

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The complaint has been investigated and resolved to the customer’s satisfaction.

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PATSY SARSULA
US
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Jan 15, 2010 4:39 pm UTC

I AM TRYING TO DETERMINE THE AMOUNT TO PAY OFF MY LOAN.

YOUR COMPUTER PROGRAM DOES NOT ALLOW FOR SUCH, AND YOUR

PHONE LINES ARE TOOOO BUSY, WHAT HAPPEN TO CUSTOMER SERVICE,

PLEASE CALL OR E MAIL ME, PATSYSABR@GMAILCOM OR [protected].

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