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GMAC Customer Care Service

PO Box 2969
Reston, VA 20195
United States

United States

Customer Support Phone Numbers

+1 866 505 6559 5 0
+1 703 668 9601 0 0

GMAC Complaints & Reviews

Gmac / Title to Car

Gary Lancaster on Aug 19, 2015
My mom has a 92 olds Cutless Ciera S. She can not drive anymore so I took over the car. I can not get a title for the car because GMAC is still showing a lien on the car. It has been paid off for years. I need the lien released so I can get a title ASAP?

Gmac Mortgage / Late mortgage

Maries mortgage on Jun 3, 2014
I stay exactly 30 days behind on my mortgage payment. I had some health issues in the past that caused me to get behind for one month. I pay my mortgage payment 30 days late every month because I don't have the $1076.00 to get caught up. Each month I am paying them $34.00 in late...

Ally Bank - Gmac / Refund

ladybug1271 on Mar 7, 2013
I traded in my 2010 truck and the dealership I did business with paid them off on 02/22/13. The same day, they had already scheduled to take my monthly payment directly out of my account. I called and was told that it would take 10 days to get a refund. The payment came out of my account...

Gmac Mortgage / Mortgage Fraud/ Falsifying Documents

JoanieJo on Jul 14, 2012
We have a really unique issue with GMAC, They are attempting to steal our property. We had a 30 year variable mortgage loan through Security Pacific Bank entered October 6, 1977. It has been passed over the years to Wendover Bank and then to GMAC Mortgage. We have never remodified thi...

Gmac / Ally / insurances/escrow /servicing

advocatehelp4u on Apr 14, 2012
Attention, anyone haveing problems with gmac now ally please contact me at rockinghorse2k@aol.com. I have evidence and information to give to you to help you fight this company and poss save your homes, the subject is on late insurance payments, misapplied funds, etc this is free info and...

Gmac / Alley / Unjustified repo

Laimede on Mar 30, 2012
In the month of June 2011 I was out of work & behind on my truck payments. So when I returned to work in June I wired GMAC/Alley $2, 700.00 I owed then $2, 600 +/- . At this time I was all caught up on my account except for repo fees which I was told would be put on the back end of the...

Gmac Mortgage / Evicting disabled woman

Rumaled on Nov 23, 2011
I have been documenting my experience as a 52 year old Slidell, Louisiana woman who is disabled and trying to acquire assistance with housing with an eviction looming from GMAC Mortgage. My husband and I taped an interview with "Action Reporter" Bill Capo, from WWL-TV Channel 4 (New...

Gmac Mortgage / Bunch of Liars!

Jody on Nov 10, 2011
After many months of being very ill and having several surgerys I finally decided to accept the $200.00 loan modification that GMAC was offering me. Since I had missed the 2 previous offers by being in the hospital I begged many of the employees at the GMAC offices in Waterloo Iowa to help...

Gmac Mortgage / Bogus credits/debits

MaureenW on Sep 12, 2011
Money debited/credited to bogus categories over the years. Some of these charges have been brought to GMAC's attention repeatedly; still uncorrected. Their cryptic DOS based summary statements don't help. 02/01/02 Late Charge 194.16 03/19/02 Part Pay Susp 508.37 02/01/02 Pty Excptn...

Gmac Mortgage / Lost Payment/No HELP!!

bugsmom on Sep 10, 2011
I prepaid my March 2011 house payment. GMAC noted the payment received on their website but did not assign the funds for the March payment. According to all the debt collection, customer care service, bankruptcy, and research peeps they will "get back to me". I was to receive a written...

Gmac Mortgage / GMAC Mortgage

arriba59 on Sep 6, 2011
Our insurance is with The Hartford; that company raised our premium from $770 to $889 per year. After contacting them I agreed to increase my deductable which resulted in a new premium of $768 per year. I then made a courtesy call to GMAC to inform them so as to try and head off a payment...

Advanced Brewing Gregory Poirson Bob Robert Kappus Advancedbrewingmachines.com Coffee Espresso / Threatening Hostile Verbal Attacks and Email Abuse Cyber Bullying Sales Jealousy Misrepresentation

listen to this on Aug 18, 2011
Coffee Machine Sellers Beware! I was Cyber bullied, verbally attacked and several attempts were made to destroy my company . The culprit is Advanced Brewing Machines, my mistake… selling Coffee machines at a lower price. The entire company from top to bottom is aware and condones the behavior.

Gmac Real Estate Timeshare Division / False Advertisements

I fave this company $1000.00 marketing fee for my timeshare property. They said they had 25 business that were interested in rent my property and need to give let the money and my timeshare would be rented within a day. I tried calling the company back on several occasion to cancel my...

Gmac Mortgage / Modification Bank Problems

calvinc on Aug 3, 2011
GMAC is not going to help anyone to modify their mortgage if they don’t have to. Look up who owns gmac. Our tax dollars own over 70% {us treasury} and we can’t get help? General Motors and Ally Bank also own part also. We can’t hurt gmac but we can stop buying GM cars and...

Gmac / deceptive business practices

la sherwood on Aug 3, 2011
GMAC is a perfect example of what is wrong with our world. They have lied, procrastinated, avoided, bullied, intimidated and seem to relish in the misery they are causing us all. I have been trying for 2 years with the help of a VA loan counselor to come to a resolution that did not include...

Gmac Insurance / Vehicle Crash Claim

awful experience on May 27, 2011
Intoxicated driver struck company vehicle. Claims rep questioned integrity of law enforcement report and sober driver. When I asked to speak to a supervisor, I was told there wasn't one, I would have to deal with her. After a half hour of phone music, the supervisor was out and then reassigned it to the same agent!

Gmac Mortgage / Insurance scam

maui irene on May 24, 2011
GMAC first contacted us last August and told us that we owed them $2200 for flood insurance. We gave them proof of flood insurance at least 3 times before they would credit us, all the while threatening to foreclose. Two months later, they contacted us and told us that we were facing...

Gmac Mortgage / Extortion

Donna Vogel on May 16, 2011
Complaints against GMAC Mortgage: Despite numerous faxes and phone calls from myself, my insurance agent, and the insurance company, GMAC purchased a separate hazard insurance policy for my home, duplicating coverage that I had, and proved at least six times that I had. This raised my payment...

Gmac Mortgage / Unprofessional Customer Service

E. Powers on May 13, 2011
I am in the process of a short sale and one of my mortgages is with GMAC Mortgage . I received a letter from them with a telephone number/individual to contact to 'discuss details'. Three weeks of daily calls to this number provided by them, to the 1-800 number plus the...

Gmac / Cynthia dennis

cynthia dennis on May 5, 2011
I leases and 2006 envoy and the tires were stolen and my insurance company replace them and when I turned the car in I reminded the saleman that the cap to the wheels were in the trunk because I didn't want them to be stolen again. I later was billed for them and turned over to a...

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