GM Chevrolet2011 chevy malibu, passenger door could not open

T Nov 26, 2017

On 11/14/17 the passenger door would not open from inside or outside the car. My wife had to climb over the seat to get out of the car. We were fortunate not to be in a accident where she could have been hurt or worst. I called the NTSB and listed the complaint(complaint number [protected])and also called GM. I saw this problem was noted many times on computer links. I took the car to Chevy Turnersville to find out what was wrong. They found that the front door lock actuator was bound and had to replace it . Since this was a safety issue and the part was defective I think I should be reimbursed the $372.74 I had to pay to have this problem resolved.

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