Glamour Shots Licensing

OMG, I had exactly the same experience with Glamour Shoots. They want $99.95 for 1 e-photo meaning that you have to pay almost $5, 000 for 50 digital photos you like. You can buy a new SLR camera for this price... Unbelievable! Avoid at any cost!

This shameful business practice affects everybody. I am a professional photographer and never hide my price lists. My prints are extremely reasonable and my level of service is very high. It kills me to see studios advertise "90% off sitting fee" and then fling the client through a 30 minute session and only allow them to view their images in a closed room with a high pressure sales person. THAT's when the price list comes out and the bargain the poor client thought they were getting turns into a hi-jacking. When I see someone waver when viewing my prices and then tell me about the great prices they saw advertised as "brand x" I just cringe. I refuse to get down to the level of business who use that practice but will also not put myself on the receiving end of a libel suit. The only thing I can do, is watch them walk away, knowing full well I will see them in 6 months and the story I will get, is "we wish we had come to you"

I think the worst part is that my profession suffers for it. There are far too many amatures who are calling themselves pros giving a false expectation of what it really takes to be a quality photographer and those of us who have the years of schooling and experience to truely learn our craft are surrounded by carpetbaggers.

glamour shots, a store i thought would be a great one, better than picture people. i spent 4 hours at the store taking pictures, happily although i was really hungry after a while. the tension started once the lady started quoting the prices. my total came up to a grand $6075. stunned, shocked and horrified i was about to cry. glamour shots is a beautifully disguised scam that will lure you into their trap. first off they will try to wast as much time as possible in the name of their useless make up. second of all they will take a million pictures and most of them are useless poses. finally they will show you your pictures in the one and only computer monitor that they have in the store. finally i left that store in frustration of wasting my time on a beautiful Sunday. i would never recommend this store to anyone.

I went to Glamour Shots thinking that I was going to get a free Sheet and have my make-up done. Well, nothing was Glamour about my make up, I could have done it better, and the whole point of having Glamour shots is the touch up that they do, but that is not included. I was quoted $3000.00 for my pictures and I felt like I was dealing with a car dealer trying to sucker me out of Thousands of dollars..

I left this 678 Brandon Town Center Mall Glamour shots crying over the price and will NEVER EVER go to another Glamour Shots again, I will stick to Picture people.. I hope that Glamour shots closes..

Glamour shots tricks people into thinking they will get a decent price. then the sales person/makeup artist/ receptionist will read off some sheets and give you a price of 10 times that of what you where initially told.

Horrible experience. Already told people i know about my horrible experience.

Glamour Shots is a crooked company! Don't let them fool you, each store is individually owned/franchised. I strongly suggest doing your research before you even attempt to do business with them! Start by checking them out at www.bbb.org (Better Business Bureau). When you do, make sure you enter in all of their information i.e. full address, when searching. Otherwise, they may not come up as they DO NOT have a BBB Accreditation. RED FLAG!

GLAMOUR SHOTS IS THE MOST UNPROFESSIONAL, CORRUPT COMPANY I HAVE EVER DEALT WITH! I am so sorry I ever wasted my hard earned money as well as my time with them. Long story short, they are indeed a complete and utter rip off! The company has no regard for its customers. Once they have your money, they don't care if your satisfied with your purchase or not. GOOD LUCK trying to file any type of complaint if you're not satisfied because getting something done about your problem is like pulling teeth. I would strongly advise anyone who even considers going through this so called "company" to BEWARE and do all of your research before spending even a penny on their services. Also, I would strongly advise getting legal representation when dealing with Michelle from their customer service department [protected], so you do not get dicked around.

My mom just took me their for my B-day and it was suppose to be only 50 dollars per child and it ended up being 150 dollars per child and my mother is mad. I think we should get a group and sue them big time. And they also told my friends that they wouldn't do theire hair good... and 150 a person they should get their hair done perfectly for that price. And one of the guys were rude. I fell so bad for you...that is not right sue them becuase this is going to keep going on...my mom is also checking if what they do to the eye liner really works because if not she is sueing for that to. Well please get back to me.
Thanks,
Krissy

I went in for one of their contests. My pictures came out great! Couldn't afford them at the time so my uncle got their credit card. I set up automatic payments, little did I know paymebts were not coming. Now I'm being billed and I refuse to pay it. My bill is over $600, which I cannot afford. Customer service will not help me because the account is in my uncles name.

Billed credit card for fraud never recieved pictures cannot bill for services not rendered!

This is absolutely the worst photography organization ever! I took my daughter for a photo shoot to enter the kid s contest the company had last March 2012. My reservation was never scheduled properly by Phil, who took my payment for the deposit, so I had to reschedule and assure the manager that my deposit had been paid- b/c SHE COULDN T FIND IT, so she had to just take my word for it. The photographer who took her picture was fairly nice, but then she ignored us for thirty minutes after we came back from the one hour break to view the pictures. Someone else had to pull them up for us to view after I finally asked what was going on. When I went online to the website to start voting for my kid (after I had rallied hundreds who were going to vote for her as well), HER PICTURE WASN T EVEN THERE! I was told that for some reason some of the photos had not been properly submitted and that a different manager would call me back about it. I called several times, the manager just happened to never be working or he kept saying he would call me back. Needless to say, never got a call back, and my daughter s photo was never included in the contest, with no apology or anything! I let it go, b/c I know she would have won anyway, her picture was fabulous. Anyway, so then I never got the call to come pick her pictures up, after I d paid for them. Gave them a call and guess what...THEY LOST HER PICTURES! Again, I m waiting for Hank, the manager, to call me back everyday- who again, just happens to not be working every time I call. The most unorganized mess ever, and then they have the nerve to have packages that cost over a thousand dollars! STAY AWAY FROM GLAMOUR SHOTS OF CRABTREE!

I had the worst experience. Make up was great, hair was great, photographer was great...but the manager was absolutely awful. They never give the correct info for prices and I ended up spending over 1400$ because I felt pressured and bullied to pick my poses IMMEDIATELY, as I was told they would be deleting my pictures after I left.
Meanwhile, the next day they call and tell me they have reviewed my pics again and want to hang me up in their store, for a small fee of 399$. I was outraged. They wanted me to pay for their advertising! And clearly I didn't need to rush into any decisions because they kept my pictures, I could have had time to really think about the decision instead of having a make up artist and store manager tell me that each picture was amazing and worth buying. I feel used and like I got suckered into an awful scam. When I called to complain the following day, the store manager told me oh well and the order had been shipped, that there was nothing she could do and then she gave me the customer service number, in which she said would be a waste of my time because they'd tell me the same thing.
I'm a sucker for thinking that I had to pick out a package and couldn't do it any other way because, and I quote, "a la carte is a waste of money". Then why offer it?
I did this to celebrate losing weight... And instead of being thrilled about my physical appearance I'm upset with my inside for making a stupid decision to work with these people and get duped into spending 1400$. But you can guarantee I've already talked to my credit card company and stopped the order. Guess we will see what happens. Any advice?

I was in "shock" after the pictures were taken and we were viewing the images. Again it was the photographer that did the hair and makeup. Upon viewing the pictures on the computer, it was obvious that the mascara had run below the eyes and he did not bother to sponge it off. We had Glamour Shots take my other daughters pictures two years previously and they only cost around $ 250 for senior pictures. I believe that I got 4 different poses. Two years later and Glamour Shots wanted over 1000 for 6 different poses. I finally walked out of the store for $ 540 for 3 poses on a CD. Never again will I go back to Glamour Shots.

I work at Glamour Shots. We are commissioned based and if we don't make more commission then are hourly wage then we only make our hour wage witch is around 7 dollars. The way for us to make commission is if people start buying 1000 and more dollars for their photos. Yes it is high pressure. Yes we try to hide our real cost by telling you the cheapest way of buy our photos. If Glamour Touch (edited photos or retouched) is TOO expensive for you then you have NO business being at Glamour Shots. The most common way for us to take that 1000 dollars from you is to have you fill out the credit card application. We will not let you know it is a credit card application but let you know there is no interest fee for 12 months. Their are always specials on the web or else ware. The catch is to keep you at Glamour Shots for over 4 hours and tell you this is the only chance you have in buying or having a great deal on you photos. Yes we do lie, you can get your photos for very cheep if you come in 3 or more weeks latter, but then we (hair and makeup artistphotographersales) do not make commission and it will only go to the person who is selling those photos at the time you return. When people do complain it does come back to us in a way of loosing are jobs but this is how they train us. Their is a huge turn over rate for employees for a reason. This is a HIGH PRESSURE SALES JOB NOT ABOUT QUALITY. So next time anyone complains about, "oh he didn't mention this, or I didn't know it was going to cost me that, " please understand this a mall job and you are paying for the brand and not the product. If you want to make people happy we would like tips. Have a nice day.

I am a professional photographer (and have my BFA in photography and digital imaging) and I applied to work for GS when I moved back home for a while and needed a job (its literally one of 3 studios in town). While I hate the work they produce, I really needed the job. I have had my photos taken there for Senior portraits and I had a great time then. But after hearing what the photogs get paid and everything that goes along with the job I chose not to take it. Basically, they do not care about their customers, they care about money. The photographers either make a commission or minimum wage (which ever happens to be higher that pay period) hence crappy service. They also like to train everyone to do everything (ie makeup artist is the photographer is the editor...) which is not professional. They will hire anyone willing to be trained. You do not have to have any formal education or training for any of their positions. Also, they own all the images taken in the shop (thats what you signed at the beginning) so they can legally hang anything they want of you in their store with out even telling you. Though they will offer you the month long 'wall of fame' to cut their printing costs. All in all after hearing all this mess at the interview I very nicely turned down the job and the standing 'if you ever need a job' offer and took a $10/hour hosting job at a restaurant. I was not going to be underpaid and overworked and barely even get to do what I'm educated to do. And I will never support them as a business again.

i dont have anything bad to say about glamour shots, the girls were really nice to me and they did my makeup perfect, they didnt try to pressure me into a huge package i used my jew powers to talk them down to 650 for 13 of my pictures and i didnt need any retouching cuz my pictures were already fabulous but one think that irks me is that they are putting two of my pics up in the store for advertising purposes and im not getting anything from it, im a professional model and im usually compensated for my images and time. i hope i get those pics back when they are done with them, .and another thing that kinda bugs me is that they were budoir photos where im pretty much naked and they were my poses that i came up with myself and i dont want people trying to duplicate my look

I completely agree, Candid Color is a disgusting company.

I worked for Candid Color for over ten years, and it's common knowledge among the employees there that it's all a big unprofessional joke.
Candid Color owns and operates Glamour Shots, providing the digital retouching on the photos and developing and printing your order.

The glamor touch process you are paying over $30 for on an image, they have in the past threatened discipline over spending more than three minutes time on an image, it is encouraged to go as fast as possible, with prerecorded actions in Photoshop being relied upon on an assembly line modeled process. Thirty seconds is often all the time your image is given depending upon the difficulty.

The people they have working on your images are mostly untrained assembly line quality workers smearing pixels around while avoiding your eyes and lips and nose.
The few artists they do have are underpaid, overworked, and threatened with termination if they don't like it. Suffice it to say most semi talented artists don't stick around long.

Their most recent invention, the level 2 Sports layouts and designs, where they take little league teams, sporting teams etc and place them in "professional" layouts resembling magazine covers or collectible cards, they charge sometimes nearly one thousand dollars for if not hundreds for some of the smaller images. These too are not to have spent more than ten to fifteen minutes individually at a time upon.

As for the conduct at the facility, customers photos are routinely mocked and placed on display for the entertainment factor they provide.

It's really a disgusting company that exploits and bullies it's employees and has no respect for it's clients.