The complaint has been investigated and
resolved to the customer's satisfactionResolved Gillece — Toilet overflow
resolved to the customer's satisfaction
I guess I was lucky. Overflowing toilet @ 4:30 PM. Called Gillece. Made sure to tell them this was an emergency call as water was coming through my ceilings and I only had one bathroom. Was told someone would be there that evening. Gillece was kind enough to call @ 6:30 assurring me they were coming. By 7:30 the woman called back and said all their techs got called out on a "big emergency job and won't get done till very late." I said 'what about my emergency job? I have no bathroom! " DO NOT CALL THEM. Wish I would have checked first. As it turned out, I called another and he talked me through it. Didn't cost a dime.