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GiftCardMall
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1.2 95 Reviews

GiftCardMall Complaints Summary

6 Resolved
78 Unresolved
Our verdict: If considering services from GiftCardMall with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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GiftCardMall reviews & complaints 95

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2:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

GiftCardMall Will never buy from again!

I ordered two visa gift cards from giftcardmall.com. The first visa gift card ordered was sent via UPS next day air guaranteed delivery for 12/31/2012 by 10:30 AM. I received the activation code for the visa gift card via UPS next day air but I never received the visa gift card on 12/31/2012. The tracking information said the visa gift card was out for delivery. I did not receive my visa gift card from giftcardmall.com until 01/02/2013 at 10:17 AM. When I called UPS for a guaranteed service refund a supervisor named Wendy advised me that they were not able to issue a refund for the express delivery fee $19.99 because the service contract with giftcardmall.com does not allow refunds. So basically I had to eat the loss of $19.99 because UPS had too many packages on 12/31/2012 and not enough drivers and giftcardmall.com would not issue a refund of the shipping charge. For the second visa gift card order I received the visa gift card on time on 01/03/2013 as promised via UPS next day air mail before 10:30 AM, BUT the activation code that I received (on the same day, different envelope) was not for the correct visa gift card! They overnighted the wrong activation code, the code that was sent to me via UPS next day air mail was not for the card I ordered on giftcadmall.com. The activation code I received was for another gift card ordered through Staples.com b(staples.com is an affiliate/partner of giftcardmall.com). I didn't even order overnight service for Staples.com. I called customer service for giftcardmall.com and they said they would send a request to their "second level" to activate the card by the next day 5PM eastern standard time. I am sharing my experience so that others may make a more informed decision when buying from giftcardmall.com.

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3:25 pm EDT

GiftCardMall Looks like a scam to me

Got $100 gift card. Spent $20 at walmart. and now it says i have a $0 balance and is declinded everywhere.

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Bridget Dorward
, US
Nov 12, 2018 2:09 am EST

I had never heard of GiftCardMall...that is, until today when a $200 charge for GiftCardMall showed up on my debit card. The transaction occurred on 2/28 (two days ago). I did not lose or temporarily misplace my card and no other unauthorized charges are showing up.

I would like a refund.

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GiftCardMall
Pleasanton, US
Oct 11, 2012 5:14 am EDT

We apologize for any inconvenience you have experienced with your Gift Card. Please email cs@blackhawk-net.com so we can assist you.

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12:06 pm EDT
Resolved
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GiftCardMall No delivery

This unscrupulous vendor has NO intention of providing their advertised service. Daughter purchased gift card for my 74th birthday at rest. in tampa, fl. When she called to tell me to watch for email, It never came. She provided me with order No.& details. I called them and was rudely told, that She would have to initiate any calls. She then did, and was told:"oh, wel still have six hours to deliver". Next day, still no email. Then when i called back i got the runaround "did you check your spam or junk mail".. Sorry, but don't have one, use poptray which takes it right off server, and no email receipt problems on any email. "Oh well there must be some delay". Each time you call, a different, and often curt or rude employee. Folks, this outfit is a total scam. Don't waste your time or money thinking they can provide a service that will accomodate your loved one for their special occasion. They are true ripoff specialists with all the 'stock answers' to combat, and frustrate you with so save your time and hard earned money. Go out and buy a gift card and Mail it your friend or loved one.

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Update by jerry l house
Sep 07, 2012 5:57 pm EDT

on 9/4/2012 daughter purchased A gift card from Gift card Mall, that was to be emailed me for my 74th birthday. A gift card for a restaurant in tampa. She advised me that it would be forthcoming in the email. It never did. She provided me with the order number and when i phoned them, i was curtly advised it was not my place as receipient to even contact them. So my daughter called them and got a runaround about delays, yada yada. On 9/6/2012 I filed a complaint advising of our poor treatment, lack of concern, no follow through or interest by Gift card mall.com. Later an 'employee' entered a rebuttal email stating to contact them for 'assist'. which i immediately did, and once again. NO response. Imo, this company is operating a scam to glean customer dollars by providing NO service whatsoever, while appearing to show 'concern', when in fact they are scammers. It is 9/07/2012, and i've advised my daughter to file a credit card dispute before her billing period closes to protect her from losing to this outfit. Its unfortunate that people like this exploit the emotions of ppl. who are caring enough to accomodate loved ones, and end up being hurt themselves with aggravations no one needs. I hope this report serves to help others thus preventing their losses aggrevations and to warn them of the pitfalls of clever, but devicive ploys to empty their pocketbooks. Caveat emptor.

Update by jerry l house
Sep 11, 2012 9:32 am EDT

Their response, is just another Ploy to make anyone who sees this post, think they are going to do something. I did just exactly that, I did respond... gues what, NO assist, NO remedy, just a perpetrated runaround to make other readers of my post think they actually WERE going to do something positive, or to deliver, or correct. Folks, caveat emptor, prevails on this ripoff scam.. PLEASE. Stay away from their convuluted network of lies. My only reason for posting is to spare others the unpleasant emotional experience, of being duped by these types of crooks. Do yourself a favor, and go into the store of your choice, buy the gift card, and drop it in the mail to your loved one. They will be the happier for it, and you will too!

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Reviewer42847
,
Dec 17, 2015 3:50 pm EST

This company is a scam. I ordered a gift card on Nov 11, 2015. It was to arrive no later than the 11th of December. Never showed up. I called a couple times was told they would resubmit the order and resend with a tracking number. Never received a follow up email. Called again and told them to just cancel the order. I am hoping they refund my money!

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GiftCardMall
Pleasanton, US
Sep 10, 2012 6:07 am EDT

We apologize for any inconvenience you have experienced with Gift Card Mall. Please email cs@blackhawk-net.com so we can assist you.

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4:58 am EDT

GiftCardMall Customer service (phone) is rude and website is a nightmare

MYour review will help others learn about this website. Please do not review if you are affiliated or have a conflict

Worst card ever- customer service (phone) is rude and website is a nightmare. Stay Away!

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GiftCardMall
Pleasanton, US
Sep 04, 2012 6:02 am EDT

We apologize for any inconvenience you have experienced with GiftCardMall. Please email
cs@blackhawk-net.com so we can assist you.

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4:32 am EDT

GiftCardMall Worst company ever

They are horrible! They charged me twice on my account. 1.) in June of 2012...I seen my statement and it showed the money was taken out and then all of a sudden 3 weeks later it shows I'm charged again and all of a sudden the old charged vanish from the statements of June. I called to ask why 3 weeks later I'm billed for something back in June in which I was charged? Plus I asked him to explain why the charges have vanished back in June and reappear in July? Why wasn't I refunded my money and why did the charges take 3 weeks and why the old statements don't show them anymore? Who is playing with my money?Worst company ever!

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GiftCardMall
Pleasanton, US
Jul 05, 2012 5:26 am EDT

We apologize for any inconvenience you have experienced with PayPower. Please email cs@blackhawk-net.com so we can assist you.

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K
10:25 am EDT

GiftCardMall What a waste of time this company is

Ordered a $250 visa gift card for my niece's graduation. The next day received an email that "your order could not be processed as we were unable to verify some of the information provided". When I called to ask what information needed to be verified--they said they did not know and I would just have to try again. They also said if my billing address was even "one period" different than what they have--the purchase is declined. What a waste of time this company is!

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GiftCardMall
Pleasanton, US
Jun 15, 2012 12:09 pm EDT

We apologize for any inconvenience you have experienced with Gift Card Mall. Please email cs@blackhawk-net.com so we can assist you.

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5:41 pm EST

GiftCardMall I will never do business with Gift Card Mall again

I ordered an iTunes giftcard provided by Gift Card Mall through Amazon.com. The date was December 9. It was going to be part of a Christmas gift. By December 24 I still hadn't received anything and the tracking on Amazon said it had already been shipped. I sent and inquiry and was told by a Gift Card Mall customer service rep that they can reprint another card and send it to me again. Even though it wouln't be received by Christmas, I said yes. I still haven't received it. I complained again and was told that the card should have been delivered. My only option now seems to be a full refund. It's outrageous. Amazon should break all ties with Gift Card Mall. I will never do business with Gift Card Mall again. BUYER BEWARE!

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tiredofthawhining
Lufkin, US
Jan 11, 2012 3:36 am EST

and the reason you didnt just go to the store and buy one instead of paying shipping costs and waiting the 2-3 business days for processing and 3-5 for shipping?

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GiftCardMall
Pleasanton, US
Jan 09, 2012 4:09 am EST

We apologize for any inconvenience you have experienced with your gift card. Please email cs@blackhawk-net.com so we can assist you.

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7:08 pm EST

GiftCardMall Obviously there is no relationship between these 2 entities to assist the actual customer

DO NOT EVER BUY A SAFEWAY GIFT CARD- EVER. I went to the Safeway website and bought one from their linked store of giftcardmall.com. It was a gift for someone. The person took it to the store and it did not work. Manager blamed the gift card company. Spent hour on phone with giftcard mall. They blamed the store. Spent 2 more hours and several trips to store and store is still blaming giftcard mall. I finally called giftcard mall and said I want a full refund since you are all just passing the buck and nobody wants to solve the problem. They refunded the money (only thing someone could manage to do correctly). If you're buying online, you would think that by going to the safeway website for a safeway card is the BEST way to go...but obviously there is NO relationship between these 2 entities to assist the actual customer!

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Vibikale
, US
Dec 28, 2012 11:55 am EST

DO NOT PURCHASE from this site! They are the worse vendor I have EVER dealt with. I order a motorcycle from them and it came all scratched up. It was clear that the scratches are NOT due to shipping because the their are no damages to the frame and the scratches are top of and not the sides.
I called multiple time but every time I am on hold for 15 to 30 mins before I can talk to anyone and every time they said they will look into and call me back but they never do. When I asked to speak to a manager he said he was the manager. Finally after 3 months of me calling and demanding for a solution they said there are not going to do anything!

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Albaker
, US
Feb 13, 2012 8:36 pm EST

I bought 4x$25 dollar cards as I couldn't find the $100 card on the display at my local store. I found them the following week and asked if I could exchange due to the (in light print and not noticible) fee of 3.95 per card which I didnt notice at the time. Store said I could go onto giftcardmall.com and they would be happy to refund. Nope, they are not at all happy to refund, in fact it keeps saying my numbers are invalid and I cant even get anyone on the phone. Will never use them again!

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Kliame
, US
Aug 20, 2011 12:55 pm EDT

Purchase Visa gift card at Albertson's specifically to make a purchase at an international online website. The transaction didn't go through. I then find out that the card was good in the US only. No where on the package where they list some conditions did it say the card was only good in the US. The only way to find out is after the purchase and opening the package to find the Terms and Conditions.

I explained the situation to the CS rep and supervisor, and all that was offered to me was:

1) refund of balance minus a $5.95 check issuing fee (this means I lose the $5.95 purchase fee and $5.95 check issuing fee)
2) buy a prepaid visa credit card and have the funds transferred (doing this would cost me another purchase/activation fee)

I just wanted the purchase fee to be added to the balance since:

a) the package did not say valid in US only
b) the terms and conditions where inside of the package and the package can't be opened until I purchased the Visa gift card

My gripe is that I know the supervisor could have done something, even send the call to her manager. It seems that they are willing to lose several customers (myself, family, friends, friends of friends, friends of family, and so on) because of their unwillingness to help or even show that they cared.

What a shame cause I usually give gift cards as gifts (especially during the holiday season) as the receiver can buy what they want. I learned my lesson.

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Cardpool
, US
Feb 14, 2012 12:28 am EST

We apologize for any inconvenience you have experienced with your gift card. Please email cs@blackhawk-net.com so we can assist you.

Thanks,
PR Team

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tiredofthawhining
Lufkin, US
Jan 11, 2012 3:51 am EST

they?...did you speak with a supervisor? or did u just give up...pansy

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tiredofthawhining
Lufkin, US
Jan 11, 2012 3:49 am EST

hey genious...if your going to buy a GIFT CARD IN THE US...do research and make sure u can use it in THE US...posted on their website even...come on..have at least half a brain

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Blackhawk Network
, US
Dec 21, 2011 9:51 pm EST

Riku,

We sincerely apologize for any inconvenience. Please send your card and contact information to pr@blackhawk-net.com so that we may assist you.

Thank you,
Gift Card Mall

ComplaintsBoard
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6:38 pm EDT
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GiftCardMall Sent me an extra gift card, charged me for it and refuse to refund me.

I ordered a starbucks gift card from giftcardmall.com and got confirmation for the same over email. However, I received two gift cards via mail, and after checking my credit card statement I found that they charged my card twice.
I checked my giftcardmall account from where I ordered and saw just one order number (which I actually ordered) on the statement.
I called them to say that they erroneously sent me 2 cards and charged me twice. I wanted to return the 2nd gift card since I didn't need it and it didn't even appear on my order history on their website.
Customer service was very rude and told me that no returns are accepted on gift cards!
They didn't help me with the matter and when I disputed charges with my credit card, giftcardmall denied to pay them back either.
TL, DR;Please stay away from their website, this is a total scam. They charge your credit card, send you gift cards even if you don't order it.

Read full review of GiftCardMall and 3 comments
Update by dv801
Aug 27, 2011 12:59 am EDT

Thanks Einstein, but you don't get the point. So don't worry about this.

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tiredofthawhining
Lufkin, US
Jan 11, 2012 3:43 am EST

not to mention...apparently Gift Card Mall just showed they would like to help you...WASNT THAT THE POINT!...dont be stupid...

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tiredofthawhining
Lufkin, US
Jan 11, 2012 3:42 am EST

Hey einstein, why be lazyand order gift cards online and wait for shipment and pay shipping fees when gift cards are sold everywhere..., ..too fat and lazy?

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GiftCardMall
Pleasanton, US
Aug 24, 2011 5:45 pm EDT

Hello,

We apologize for any inconvenience and would like to help you resolve this issue. Please email your card and contact information to PR@Blackhawk-net.com so that we may assist you.

Thank you,
PR for Gift Card Mall

ComplaintsBoard
T
4:23 pm EDT

GiftCardMall You may as well flush money down the toilet as use giftcardmall for anything

You may as well flush money down the toilet as use giftcardmall for anything. I've got over $160 tied up right now that I can't access and will probably never see again because the card numbers are "invalid". There aren't real people you can contact to resolve anything. Big rip off!

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tiredofthawhining
Lufkin, US
Jan 11, 2012 3:39 am EST

actually. there are. If you go to the website...there is a CONTACT US link on the page. If you click it, it will provide the CS phone number and email address. You can then call them with your complaints instead of being so whiny

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GiftCardMall
Pleasanton, US
Jul 28, 2011 6:15 pm EDT

Hello,

We apologize for any inconvenience. Please send your card and contact information to PR@Blackhawk-net.com so that we may assist you.

Thank you,
Public Relations for Gift Card Mall

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4:28 pm EST

GiftCardMall Their card came much later than I expected

This company is a ripoff. Their card came much later than I expected (over 2 weeks), and it was scuffed and poorly laminated. Secondly, they never sent me the activation code so I couldn't use the card immediately anyway. I think this is intentional so they can sit on my money and make more interest.

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GiftCardMall
Pleasanton, US
Jan 28, 2011 7:09 pm EST

Hello,

We understand your concerns and take customer feedback very seriously especially when it comes to our product offerings and processes. We apologize for any inconvenience and appreciate your feedback. If you need additional assistance please contact us at pr@blackhawk-net.com

Thank you,
Public Relations on behalf on Gift Card Mall

ComplaintsBoard
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1:42 am EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

GiftCardMall - Fraudulent Processes

Ordered three gift cards from GiftCardMall. It took 10 days to be received. GiftCardMall sends the gift card to the receiver but they send the activation code to the orderer. In other words the receiver is unable to utilize the card until they contact the orderer for the activation code. Guess what, I still have not received the activation codes. When I...

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1:40 pm EDT
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GiftCardMall Don't Do it!!

Ordered a $200 card over a month ago. They keep saying that they sent the activation code seperatly, but have never recieved it. I have called them 4 times now. I have been hung up on twice in the middle of my story. Still do not have the activation code which equals no money. What a scam! I will never do business with them again!

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FOMandgifcardmallcom
Nogales, US
Nov 26, 2012 1:16 pm EST

...hmm...I wish I had read this before bF...this company is a totally ripoff!

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MDobbs
, US
Feb 11, 2011 10:26 am EST

I'm starting to think they deliberately ignore cards that don't work or missing activation codes so that they can hold on to people's money. They make it nearly impossible to contact them. If you post something online they give an email address and then don't respond when you send in the info.

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arobs42
Salt Lake City, US
Dec 31, 2010 11:27 am EST

This is either a scam or something else?

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emsheedy
Fitchburg, US
Dec 28, 2010 4:14 pm EST

Update on my own, issue: Spoke to Gabby 12-24 was suppose to see kids gifts are for on 12-26 but snow storm. Called gift card mall again on 12-28 only to find out that they didn't auto activate. They generated new codes to be mailed on 12-25, 2 to 3 days handling and then mailing? Asked for a supervisor who promised a call back within 2 hours, we will see.

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emsheedy
Fitchburg, US
Dec 24, 2010 9:51 pm EST

Finally reached a representative named Gabby who put a ticket in for automatic activation! Said it might take up to 48 hours but I would get a phone call from a supervisor when the cards where activated. I can live with this and she is the only reason I am not filing official complaints with the BBB and AG's office.

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emsheedy
Fitchburg, US
Dec 24, 2010 5:05 pm EST

Wish I saw this before I ordered $300 worth of cards for Christmas gifts. I paid for UPS tracking that never worked. Sent 2 emails about it that got nothing more then a reiteration of the tracking link and the tracking numbers. Second email I even included a screen shot of the error saying to contact the sender if it was over 3 bus days and no tracking (it was 6). Called and representative informed me "That is UPS's problem not mine. " Eventually 6 cards showed up 1 day and the other 2 showed up a few days later. As I type this on Christmas eve I have not received activation codes. Mind you I placed the order originally on December 5th. If they are not in today's mail I will be posting to all my friends on FB and asking them to repost.

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GiftCardMall
Pleasanton, US
Oct 25, 2010 4:42 pm EDT

Hi Leorulez,

We apologize for any inconvenience you may have experienced. As a public relations representative for Blackhawk Network (Gift Card Mall™) we would like to research this issue with Gift Card Mall customer service representatives so we can get your card activated if you have not yet completed the process. Can you please send specifics of what type of card you purchased, where you bought the card and the numbers on the card to pr@blackhawk-net.com so that we can resolve your issues? (Please be sure not to post that information on this page.)

Thank you!

Meghan Fintland, on behalf of GiftCardMall.com

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leorulez
NYC, US
Oct 20, 2010 1:56 pm EDT

I had the same experience. I can't understand why they have to make this so complicated. I have got tons of gift cards in the past and I have never gone through this hassle of calling to activate the card. And they did not send the activation code to make the matters worse. I hate you giftcardmall!

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GiftCardMall
Pleasanton, US
Oct 07, 2010 10:40 am EDT

Hi Reekev,

We apologize for any inconvenience you have experienced. As a public relations representative for Blackhawk Network (Gift Card Mall™) we would like to research this issue with GiftCardMall customer service representatives so we can get your card activated. Can you please send specifics of where you bought the card, where you tried to use it and the numbers on the card to pr@blackhawk-net.com so that we can resolve your issues? (Please be sure not to post that information on this page.)

Thank you!
Meghan Fintland, on behalf of GiftCardMall.com

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10:28 am EDT
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GiftCardMall Gift Cards

I ordered two $500.00 Visa gift cards from giftcardmall.com. They sent me an email saying they canceled my purchase the next day, they didn't even bother to call me to deal with the issue. I called customer service and they were very rude. The first agent had a really thick accent and would snap at me for asking her to repeat what she said. They changed their story over 4 times on why they refused my order and told me I had to wait 3-5 days for the money to return to my bank account. This is the 5th Business day and the money has yet to be released. I have called Visa, MetaBank, and BlackHawk Network several times. MetaBank told me that BlackHawk has 24 hours to return my call and address the issue, and that was 40 hours ago. Giftcardmall.com said they would have the issue resolved and would call me back in 1-2 Business days, this is 5th Business day. Be careful if you deal with this company. It seems to me that they are very shady and not to be Trusted. They treated me with complete disrespect and disregard. And they are holding my money hostage. This occurred between 7-1-10 through 7-8-10 and one of the agents at Giftcardmall.com had the nerve to tell me that it was a holiday weekend as if to say I was being unreasonable and as an American unpatriotic. This was very insulting especially since the call center is in India and not the USA. And the last time I checked the 4th is not a celebrated holiday there.

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reekev
Sandy, US
Oct 05, 2010 1:42 pm EDT
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What a waste of time and money! I spent $200 and still can't use my Visa card. I have the same conversation over and over with them every other week, still no activation code and no money.

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12:30 pm EST
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GiftCardMall Failed to deliver gift

I paid GiftCardmall.com $50.00 to deliver an I-Tunes electronic gift card on Valentine's day and they charged my account, but never sent my gift. I called them 3 times. They gave me no help at all. I have written them multiple times. Nobody has called me yet. I was told that somebody would call me within 2 days. I've been searching the internet for complaints and it seems to be happening to a lot of other people too. I read one review by a man who said that he ordered $4600 worth of gifts from them and 5 days after the holidays he still didn't have them, but of course they still managed to charged his card for $4600. I will never buy another gift card from GiftCardMall.com again and neither should you!

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Jean-Charles Robert
Gatineau, CA
Oct 11, 2023 7:09 am EDT

j ai acheter une carte visa Joker montant de 100.00 dollars et maintenant ca me dit 0.02 cent je ai rien acheter avec cette carte . quelqu un ma voler en ligne .

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Jorge Reyes comojor
, US
Sep 09, 2023 10:07 am EDT
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I got a card deposited 500 and never worked and took my money

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D314
Montgomery, US
Sep 04, 2023 7:24 am EDT
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bought card today and loaded with $500. Immediately had a pending transaction for VNLA SPCL A 1 New York for entire balance.

The number on card is a joke and cant talk to a person.

Cant dispute as it is pending.

Can anyone help me. I am out $500 for this scam. I will never buy again and tell everyone I know

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Ivonnep89
Azusa, US
Aug 12, 2023 4:54 pm EDT
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Purchased gift card on 7.29.23 attempted to use on 08.03.23 at a grocery store in California and it declined. Today I go to check the balance and it shows all $100 was used in New York yesterday!

I reside in california and have not ever been in new york. I would like this to be resolved ASAP

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peter shackelford
, US
Aug 09, 2023 9:38 pm EDT
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Gift card money gone and never got anything out of it. The problem is the card is technically antiquated it's too easy for a person at the cash register to to remember the number on the back and take a picture with a cell phone for 16 digit number on the front of the card a monkey could almost figure that out.

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Della Thomas
, US
Jun 11, 2023 7:47 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Went online to check the balance and this website drained the card before it was activated or given a pin number. Very pissed! $100 taken!

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nancy manningking
Fremont, US
Jun 03, 2023 8:47 am EDT

Some one used my gift card # to order something from you I would like to know what it was, and if you have any idea how they got my gift card #

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fix my cards ok
Springfield, US
Feb 25, 2023 8:19 pm EST

I have 2 visa gift cards that I have tried to redeem online, and it won't work. I tried to go onto your website to check what's wrong and the website is down.

I see so many reviews and the like saying this is a scam, but you've been responding to other complaints so I hope it isn't a full scam.

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Gift card mall gift cards not working
California, US
Feb 19, 2023 3:44 am EST
Verified customer This comment was posted by a verified customer. Learn more

I registered my visa gift card in gift card mall websites but when I'm trying to use it the payment is declining ,I'm not able to use it

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She M
Sunrise, US
Feb 15, 2023 8:11 pm EST

$100 gift card ending in 5958 that I’ve never used. Have checked the balance online says $0 but lists no transactions. Tried calling to speak to someone but only an automated system.

GiftCardMall Customer Reviews Overview

GiftCardMall is a popular online platform that offers a wide range of gift cards for various occasions. The website has received numerous positive reviews from customers who have used their services. One of the most significant advantages of GiftCardMall is the convenience it offers. Customers can easily purchase gift cards online and have them delivered to their doorstep or sent directly to the recipient.

Another positive aspect of GiftCardMall is the variety of gift cards available. The website offers gift cards from popular brands, including Amazon, Target, and Starbucks, among others. Customers can choose from different denominations and designs, making it easy to find the perfect gift for any occasion.

GiftCardMall has also received praise for its excellent customer service. The company has a dedicated customer support team that is available to assist customers with any issues or concerns they may have. Customers have reported receiving prompt and helpful responses from the support team.

Overall, GiftCardMall is a reliable and convenient platform for purchasing gift cards. With a wide range of options and excellent customer service, it is no surprise that the website has received positive reviews from customers.

GiftCardMall In-depth Review

Website Design and User Experience: The website design of GiftCardMall is clean and user-friendly, making it easy to navigate and find the desired gift cards. The layout is intuitive, with clear categories and search options, ensuring a smooth user experience.

Range of Gift Cards Offered: GiftCardMall offers an extensive range of gift cards from various popular retailers, restaurants, and online platforms. Whether you're looking for a gift card for clothing, electronics, dining, or entertainment, you'll find a wide selection to choose from.

Customization Options: GiftCardMall provides customization options for their gift cards, allowing you to add a personalized message or choose a design that suits the occasion. This adds a thoughtful touch to your gift and makes it more special for the recipient.

Purchase Process: The purchase process on GiftCardMall is straightforward and hassle-free. You can easily select the desired gift card, specify the amount, and proceed to checkout. The website accepts various payment methods, making it convenient for users.

Delivery and Shipping: GiftCardMall offers multiple delivery options, including physical delivery and electronic delivery via email. The delivery is prompt, and you can choose the most suitable option based on your preferences and time constraints.

Gift Card Activation and Balance Checking: Activating the gift cards purchased from GiftCardMall is a simple process. The instructions provided are clear, and you can easily activate the card online or through the retailer's website. Additionally, checking the balance of the gift card is convenient and can be done online or through the retailer's app.

Customer Support and Assistance: GiftCardMall provides excellent customer support and assistance. Their responsive customer service team is readily available to address any queries or concerns you may have regarding your gift card purchase or usage.

Security Measures: GiftCardMall prioritizes the security of their customers' information and transactions. They employ robust security measures to ensure the safety of personal and financial data, providing users with a secure and trustworthy platform to purchase gift cards.

Return and Refund Policy: GiftCardMall has a clear and fair return and refund policy. If you encounter any issues with your gift card purchase, they offer a hassle-free return process and provide refunds in accordance with their policy.

Loyalty Programs and Rewards: GiftCardMall offers loyalty programs and rewards, allowing users to earn points or cashback on their gift card purchases. These programs enhance the overall value for money and provide additional benefits to frequent customers.

Overall Value for Money: GiftCardMall offers great value for money with their wide range of gift cards, customization options, and loyalty programs. The convenience, flexibility, and variety make it a worthwhile platform for purchasing gift cards.

User Reviews and Ratings: GiftCardMall has received positive user reviews and ratings for their excellent service, wide selection of gift cards, and prompt delivery. Customers appreciate the convenience and reliability of the platform, making it a trusted choice for gift card purchases.

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Contact GiftCardMall customer service

Phone numbers

+1 (877) 426-2551 +1 (888) 524-1283 More phone numbers

Website

www.giftcardmall.com

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