GiftCardMall review: Scam

What a scam! Gifted $75 card. Attempted to use card at Nordstrom, card denied. Tried couple more times, still denied. Went to website, typed in card number, no such card basically, and told to call number on back of card. Called, opened a case, provided all the information they required. Received email from a BOT closing the DISPUTE CLAIM and providing another number, this time a DISPUTE CASE. Heard nothing. Emailed every day to follow up. All emails ignored. Day 16, called again and had to provide all the information I've already provided in the DISPUTE CLAIM. Was told they're "reviewing the disputed charges". What part of the card has NEVER been used don't they comprehend. Then told it will take 60 - 90 days to review the CASE. If it takes 60 - 90 days, then you have problem with your product. Responded that 60 - 90 days is unacceptable and miraculously, the CASE can be escalated to 24 - 48 hours. I am not holding my breath as this company is scamming its customers. I will call them every day until I get the answer I want - a card with my $75. If I could give zero stars I would. Don't ever buy one of their cards.