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General Mills Customer Service Phone, Email, Contacts

General Mills
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1.2 52 Complaints
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General Mills complaints 52

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3:07 pm EST
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General Mills Golden grahams cereal box

I am never one to file complaints but this is unacceptable. I ordered a cereal box of Golden Grahams, they are (were) usually my favorites. I was so excited to open the box and have my bowl of milk and cornflakes, only to find insects in my cereal box! They were in the box but not only the box, they were inside the sealed pack! Some were dead and some were still alive. Check the video! Flying bugs in your sealed pack of cereal box is a lifetime deal breaker! This is unacceptable and disgusting, not to mention irresponsible.

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10:22 pm EDT

General Mills Cinnamon Cheerios

I bought a box of Cinnamon Cheerios yesterday (9/3/2021) and they're stale. The best if used by date is 28may2022. Lot number is RBRB20:3110B. I don't know if this is something that happened on your end or during transport or if my box is the only one affected or if there is multiple boxes of stale Cinnamon Cheerios out there.

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11:38 am EDT

General Mills Fiber one cereal

A few weeks ago I purchased box of Fiber One Cereal. When I opened the box, one of the two pouches was open, with some cereal spilled at bottom of box. Other pouch was fine.

For some odd reason, I suppose, glue did not take.

Not sure from which grocery store item was purchased and, of course, no longer have receipt.

Discarded the open pouch and contents.

Desired outcome: Refund for discarded cereal or coupon for new box. Thank you. George Cotkin/557 Stoneridge Dr. San Luis Obispo, CA. 93401

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1:35 pm EST

General Mills Lucky Charms

My 6 year old child was eating your cereal yesterday morning and kept trying to bite down on what he thought was cereal when he spit out a large piece of plastic that looks like it came off of a machine. I have the plastic and the cereal box that it came from. I am worried that this has happened another box and this is a huge choking risk. My Cell number is [protected] and my email is [protected]@yahoo.com

Desired outcome: I want a call back to let me know this is being addressed.

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4:30 pm EST

General Mills Chex cereal

To Whom It May Concern:
I find it appoling that General Mills would use Chrissy Telgen and John Legend on the boxes of the Chex cereals. Majority do not care what the elite in Hollywood have to say or do about anything anymore let alone on what they are promoting. They must be desperate for money to put themselves on a box of cereal.
They announced their hate for our president by announcing they would be moving out of the United States if our President Donald Trump was re-elected. I hope they have their bags packed!

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11:38 am EDT
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On March 7, on the first bite of the Bar I broke an upper and lower tooth. This occurred at my home at 82 Old Yankee Rd, Haverhill, Ma. I made the first appointment I could and saw the dentist on Mar 10. I have the dentist statement, x-rays, a letter written by myself, a photo of the pebble, and the adjusted bill from MetLife. I am requesting the...

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7:55 am EDT

General Mills old el paso bold nacho cheese flavored taco shells

This is our favorite taco shell, but there usually is one to three broken. But, last night when making dinner, I opened the box and we had two whole shells and one "almost whole" as it had a large hole in the bottom. The other 7 shells were in little pieces. We ended up eating the three "whole" ones and three of the larger broken shells on soft shells. Good thing I had some soft shells on hand so we could have dinner! I buy these at Walmart in Rosewood, NC. The expiration date was 10Sept2017 EH 02:49 H1 (product of Mexico)

An occasional broken shell is understandable, but every time? really? and this last batch was VERY unacceptable! They were to be for guests, but the guests left early - I am now so glad as that would have been so embarrassing !

I am going to try and include a photo - of what was left after we picked out pieces, minus the tiny ones that just fell elsewhere.

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5:41 am EDT

General Mills Tasteless soup without ingredients

I was really disappointed in the products of Progresso Soups General Mills Inc. I bought soup for my lunch from this company, and when I opened it, I noticed that it didn’t contain any rise or other ingredients. It was plain cream only and that’s all. Also the soup was without taste. I never again bought production of this company and wouldn’t recommend to any other people. Post your comments about their production. It might be a good idea, if people write about their experience with this seller.

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12:56 am EDT
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General Mills experation date

my husband bought this case of cereal, does cereal have an expiration date and how do i check.

the box reads the following CHO 03078 05/30/2012
BAR CODE ON THE
BOX READS [protected] 8

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wifi8827
, US
Apr 28, 2013 9:21 am EDT
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yes cereal does expire, but it is the store's responsibility to make sure it is off the shelf before that date. If you take it back with your receipt they will have to give you a new one because stores are not allowed to knowingly sell expired food.

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11:05 am EST
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General Mills Objectional substance on top, very soggy.

These (RQRQ214908B) Exp: 02 May 2013 RQ2B Golden Graham Treats were falling apart as soon as you opened it. Really soggy and had a layer of shiny moisture on the top. Not like they normally are at all. I was afraid to eat it because it was so different. I love these treats and I have been buying them for years and have never experienced what came in this box.

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11:58 pm EDT
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General Mills' Chocolate Cheerios say "All Natural Ingredients" on the box, however, the ingredients list "Artificial Flavour" as one of the ingredients. When I asked General Mills about this they said the cereals Artificial Ingredients are proprietary and secret. Cheerios contain a number of ingredients that are NOT good for you including chalk, and...

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8:21 am EDT
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General Mills Bad service

I'm a person that's not allergic to any type of food or ingredients. However, two days ago I poured a bowl of the new Total Cranb. Crunch cereal and ate it. Less than 2 hrs. later, I began sever itching, which has progressed into hives, welts, rashes, itching, etc. The only factor outside of my normal routine was the cereal. As I said, I'm not allergic to anything - not to wheat, not to cranberries, not to nuts, etc. I wrote to General Mills to notify them of the matter in case others experience this major inconvenience. They may also want to look into the processing of the cereal - maybe something was toxic and that's what I'm reacting to. This complaint is just an FYI for others. Thank you.

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BTurn100
Holyoke, US
Mar 07, 2024 2:08 am EST
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2/28/2024 bit into the granola bar there was a small stick in it. the date on the bar is 09Jul 2024 HN3H 1822. I tried to call at 8:20 and only got a message to call during business hours at 7:30am. I'm not sure why there would be a stick in my granola bar. Purchased at Costco in Enfield, CT

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Carmena Van Acker
White Lake, US
Jan 15, 2024 3:02 am EST

Not very happy about finding a ‘foreign’ object in my breakfast bowl 🤢. I have photos. Bought it from either Meijer or Kroger’s. Today, right now, January 8, 2024.

Carmen Van Acker

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Gardetto
, US
Oct 22, 2023 3:36 pm EDT
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Just wanted you to know that the Gardetto picture is very misleading. The picture is showing numerous forms of product BUT pretzels is more that half of the bag. Got a good lesson. DO NOT believe what you see.

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Janie Fater
, US
Aug 19, 2023 7:05 pm EDT
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The bag of Chex mix had no cchocolatey candy. This happened on Aug 12, 2023. Feb 24, MG 164918

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Andrew Blunt
Orillia, CA
Aug 12, 2023 5:40 am EDT
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Keep finding black and brown chunks that look like burnt pieces. Have found numerous pieces in last 2 boxes I purchased - have a picture to show if interested.

Product was purchased at Zehrs in Orillia, On. Canada. During last week in July - not sure of exact day as I go there multiple times a week.

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Gary Jones1083
, US
Jun 14, 2023 9:23 am EDT

I'm returning my bag of chex mix saw that this is a product bioengineered food ingredients product no, thank you, i am not a lab rat...

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Kanuri
Odessa, US
May 23, 2023 8:04 pm EDT
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Bought this packet yesterday at Publix I’m Tarpon Mall, Tarpon springs FL

Only 12 bars in the box instead of 24

Serial number on the box [protected]

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JoeCerealEater
Lake in the Hills, US
Apr 15, 2023 6:41 am EDT

Opened up a brand new box and the inside bag was never sealed properly. Please see pictures.

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Red Eagle
, US
Apr 02, 2023 9:33 am EDT
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Sorry to see my favorite taco shells which I used for quite sometime come to an end. I and the 50 members of my email list will not eat Synthetic biological food ingredients. i am sure they are using these GMO's in all their products in which I will also not use!

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sequineater
Brooklyn, NY, US
Mar 18, 2023 7:39 am EDT
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I found two clear plastic sequins in my Progresso Soup... Now I'm terrified because I don't know if I ingested any additional ones that could hurt my organs.

Progresso Soup (99% Fat Free Chicken Noodle) can purchased from Food Town in Williamsburg, NY in early 2023.

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Overview of General Mills complaint handling

General Mills reviews first appeared on Complaints Board on Oct 8, 2008. The latest review Nature Valley Granola Bars chewy dark chocolate and peanut butter was posted on May 15, 2024. The latest complaint experation date was resolved on Apr 28, 2013. General Mills has an average consumer rating of 1 stars from 52 reviews. General Mills has resolved 2 complaints.
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  1. General Mills contacts

  2. General Mills phone numbers
    +1 (800) 248-7310
    +1 (800) 248-7310
    Click up if you have successfully reached General Mills by calling +1 (800) 248-7310 phone number 0 0 users reported that they have successfully reached General Mills by calling +1 (800) 248-7310 phone number Click down if you have unsuccessfully reached General Mills by calling +1 (800) 248-7310 phone number 0 0 users reported that they have UNsuccessfully reached General Mills by calling +1 (800) 248-7310 phone number
  3. General Mills emails
  4. General Mills address
    Number One General Mills Blvd, Minneapolis, Minnesota, 55426, United States
  5. General Mills social media
General Mills Category
General Mills is ranked 2 among 26 companies in the Food Production category

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