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Geisinger Health System

Geisinger Health System review: Libby receptionist

M
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6:10 pm EST
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I arrived on time for an US appointment at gwv.
At the lobby I went to the receptionist desk.it was empty 15 minutes later ,a black person nicely dressed came in and ask what I need.
I ask him where is the radiology is.he said “around the corner”
I told him i can’t walk and ask how far?
He said just around the corner.
I was going to ask for a wheelchair but he seems not to care
So I walk from Libby reception to radiology stoping twice so I can rest.
The us was done and the us teck( her name is “lady”) got me a wheelchair and brought me back to the lobby.
Now that’s real nice
Not like that black guy in the reception desk that did not seem to care

Incident happened 2/26 at 300 pm

Please request mite customer service

Desired outcome: Yes

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Update by Martymig@123456
Feb 13, 2026 6:11 pm EST

Sorry happened 2/12/26

Update by Martymig@123456
Feb 13, 2026 6:12 pm EST

Sorry 2/13/26 not 2/12/26

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