Geek Squad — laptop repair
Totally lacking in professionalism, coordination, customer service or business sense of any type. Simply high school drop outs in white shirts with a skinny black tie. No training. No ability. A waste of time and money to even enter their store.
General Manager, Edwin Smith.
His name is given out by underlings often, because he simply doesn't return calls, so it doesn't matter.
Operations Manager, Todd Harmon
He was trained by Edwin at how to blame other departments.
Night manager, Zach Ferrell
He was trained by Edwin at customer avoidance skills.
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