GC Services

Because there is nothing illegal about seeking information about someone. Damn they are good, to track down a references husband. WOW, I have learned a new skill tonight. Thanks Jason Folley, that is awesome.

I love the sanctimonious B.S. that is handed out by whatever corporate schill posts on this and other threads justifying the slimy and sloppy collection practises utilized by this company. There is no response to the complaints from the people that are harassed for no reason, simply because they happen to reside somewhere that may or may not have been the residence of a debtor or the neighbor of a debtor. Or the attempts by this third-party collector to rake in some zombie debt that might not even be enforceable.

And the argument justifying bad behaviour in dealing with the debtors is, well you owe the money, so we have the right to treat you like crap. If you hadn't incurred the debt, we wouldn't be calling you fifty times a day, calling all of your neighbors and relatives, and training our employees to be rude, aggressive, and borderline threatening. There seems to be quite a bit of anecdotal evidence out there to show that this company toes the line on ethics and fair collection practises. And the point is not that these people owe the debt you ###s, it is the treatment they are receiving at the hands of the collectors.

HOPEFULLY THIS WILL HELP ALL WHO HAVE BEEN HARASSED BY THIS COMPANY. WRITE THEM YOUR COMPLAINTS ABOUT THEIR EMPLOYEES AND BUSINESS PRACTICES

Contact Information
Address: 6330 Gulfton St.
Houston, TX [protected]
Phone: [protected]
Fax: [protected]

Key People
• Chairman and CEO: Gerald B. (J. B.) Katz
• President: Frank A. Taylor
• SVP Operations: Mark A. Schordock

If you're unemployed or suffering hardships, think before you act. If you know you can't pay something back or are not very good at keeping a job or work with ###s or anything, then don't take out money you can't pay back or buy things you can't afford. It's not that hard. You want a good life, you have to work for it and do your best, not be lazy and get loans thinking it is free money or apply for credit cards you can't make payments on and so forth. If anything, you are the thieves of society

You are so full of crap Yvonne or whatever your name is? Let me tell you something. Those ### at the call center keep calling my house for someone who doesn't even live here! Despite the fact that every damn day I tell that spineless ### who keeps calling that no one by that name lives here the calls persist day in and day out. They went so far as to call my neighbors house and ask them to bring a note for the guy who used to live here and ask him to call them at there [protected] number. What a bunch of ###. I called GC SERVICES back to get their address to write them and request they stop calling me, and they refused. I called to ask for a supervisor they refused. Loosers! My next phone call is the to Fair Credit Collection Protection Agency. Get a life loosers and check your facts first, before you call and bother people that don't even owe you money! You pieces of [censored]! Thats right this is Maria in Beford Ohio, again, you dirtbag! And NO Daniel is not here, has not lived here since 2004... Jerk, you got that? Quit calling my house!

You are lying sacks of ###! I have repetedly told you mother ###ers to quit calliine me, and that I am unemployed! It got so bad that I left for Germany on a one way ticked. That;s the only way to get some peace. Unfortunantly, not all of your othe victims have that option!

To Mr. Herbert Malloy, Jr.-

In all my time working at G.C. Services I have never heard of anything like what happened to you happening. I'm not saying it didn't happen, I'm just saying that it is the exception rather than the norm. And as for the part about us only wanting money: G.C services employees are basically rented out to various companies who have charged payments and whose records show those payments haven't been received. In other words, it's not G.C. services who wants your money. It's the company you owe the bill to. We just want to do our jobs.

To all creditors-

Guys, don't shoot the messengers, okay? I know that, as for the department I work in, even though our department calls out, all the phone numbers that will be called that day are downloaded onto a computer system, so the representatives who call you did not pick the numbers to dial. We just hear a click in our headset, see an account come up on our screen, and go from there. And most of the people I come across actually owe the bill I'm trying to collect so it's not like we just randomly pick names out of a hat and say "Hey, let's pick on this one". And believe it or not, we don't do this job because we love it. We do it because we have to. And guess what? We representatives work in large call centers and don't know everyone in the department we work in. And don't tell me that none of you all have ever worked in a place so packed with employees that you couldn't name everyone in the room, so don't get mad at us if we don't know who "Tina" is. Also, yes we do verify your information, but it's actually for your protection. Somebody you know could answer the phone and when we say "Am I speaking with [your name here]?", they could easily say yes without actually being you. If we did not verify information, we could easily give out your personal account information to, say, an ex or estranged relative or house-sitter, etc. So don't get mad when the rep asks for your info. If you don't trust us, just respectfully decline, and guess what, if the rep gets rude all you have to do is hang up the phone, and if they call back you don't even have to answer. By the way, chances are if you call the number that shows up on your caller id, chances are you will get a busy signal as someone on the message board pointed out. This is because the call center that calls you is outbound calling only usually. We have different departments for inbound and outbound calls usually. Or maybe the hold queue is full. So call back in about an hour, or wait for us to call you back and then ask the representative for the call back number.

As for the unmentionable acts that some representatives have subjected some customers to, while I don't deny having personally heard representatives do such things, I can attest to the fact that there are representatives, including myself, who strive to make the bill collecting process as painless for the customer as possible. This includes being kind, trying to be efficient, and making myself as knowledgeable as possible of the ins and outs of the system so that I can be the best help to the customer possible.

I don't blame you all for being behind sometimes, because we all have things that happen that make it so we have a hard time paying our bills. And, though, again, this is the exception rather than the rule, there are some times when either we or the companies we are representing slip up. I know these are things you have little to no control over. Keeping this in my mind, I would greatly appreciate it if customers would refrain from blaming me and my the more agreeable of my colleagues for bad experiences they had with previous representatives.

I would also like to apologize, if I may, for the actions of my least agreeable colleagues. Thank you for your time.

-Yvonne M.

What kind of bill do they say that you owe?

Thanks for the compliment. I imagine your mother is very proud of you that you have such a filthy mouth. When I tuck your mommy in to bed tonight I will be sure to give her a kiss for you. and since you are so interested in things being in ###, I will be sure to slide my ### into your mom's ### right before I put it in her mouth. Cheers!

NEW FLASH...

Contrary to popular belief, the collector receives their commission as long as you pay your debt. It doesn't matter if you mail it in or how you pay it. As long as it gets paid, the collector will receive their commission. So I hate to inform you, but you probably helped him get a bonus check, just for doing the right thing... paying your bill.

GC Services are crooks. An unpaid traffic ticket went into collection with them and they wanted $991 on a court fine that was $150. They said that paying the ticket to them was the only recourse to lift the license suspension. It wasn't, so I discovered. All I had to do was contact the court, make an appt to see the judge and get the suspension lifted until the hearing. I ended up paying $150 to the court. GC Services marked up 900% on collecting that ticket! They are crooks! And they tried the same thing with a girlfriend telling her she had to pay them $1100 but she went to the court and only had to pay $110.

Tell me John, if nobody ever delayed paying their bills... wouldn't that put you out of work? Something to think about in your arrogant daydream.

Don't forget, the reason that these government agencies sub-contract collection agencies is because the person that they thought was going to pay them back never did. The sad truth is that most collectors are out there to provide their client(the people that YOU owe money to) the best service possible. It is YOU who owe the money & the creditor obviously got sick of trying to get you to pay your bill so they employed the services of a collection agency. It's quite a simple philosophy, pay your bill on time & it never goes to a collection agency... SIMPLY AMAZING!

i totally agree that GC services are crooks... I've paid three fines through them and they still send me notices that I haven't paid them they are crooks and liars

GC Services are complete crooks. An unpaid traffic ticket went into collection with them and they wanted $991 on a court fine that was $150. They said that paying the ticket to them was the only recourse to lift the license suspension. It wasn't, so I discovered. All I had to do was contact the court, make an appt to see the judge and get the suspension lifted until the hearing. I ended up paying $150. GC Services marked up 900% on that ticket! They are crooks! And they tried the same thing with a girlfriend telling her she had to pay them $1100 but she went to the court and only had to pay $110.

Of course they get a commission, the difference is, they get paid whether you pay your bill or don't pay your bill. The liars that lie? HMMM, I wonder what you would call it when you sign a contract agreeing to pay someone money & then not paying it back... the American Way? It is jack offs like you that keep collectors employed... for a long time, with a good paycheck.

GC doesn't get a return on the accounts they successfully collect? Their "account managers" don't get a commission? Give me a break. More lies from liars that lie.

GC Services are not crooks... their clients are close to being crooks for borrowing money and not paying it back. GC Services does not buy debt... all the money you send goes to the original creditor.

You were screwed, i have seen it a lot if you choose to proceed part of the computer system they use records all letters sent / all you have to do is get the records released and if a settlement was ever entered into the account there would be record of that to:

UNLESS they told you to pay the settlement by a date and you just paid them hoping it would work then its on you... (that happens more of the time).

GC Services are a bunch of crooks. Most collection agencies are in one way or another. NEVER agree to anything or sign anything, even if it is over the phone.

If you want to pay off a debt, contact the original creditor and see if you can them directly instead. You should NOT have sent them the letter. They are NOT your friend and they do NOT have your best interest at heart.

GC Services are a fraudulent and harassment operation. They are looking for a person who has an account with American Express and states that the person owes money to them that has not been collected. GC Services are after social security numbers and are in the business of identity theft. Be careful to what information is shared with any representative. They are currently under Federal review. Be aware of a man named Severson. He will insult the person answering the phone and also use derogatory language. THIS IS A SCAM BUSINESS !

Phone number is not working and keep getting the message that the box is full...how and this is part of a court system

These people first tell me that I am someone that I am not and that I owe for a student loan that was impossile to get! the school they say I went to was never accredited and could not get Fed money!

They call but never talk, they hang up! They need to do there homework first other wise the Federal charges can be waged on them! Do I talk funny?

Yes ! I am Canadian! and I don't qualify for, You guested it ! FEDERAL STUDENT LOANS !

GC Services LP has continuously harassed me with with telephone calls at all hours of the evening. They have called my parent's house which is not my listed telephone number. Audrey, a call service representative was very nasty to me, threatened me with lawsuits, garnishing my wages, etc even after the fact that I told her that I was on social security disability. I settled out of court and paid the debt.

I am very displeased and tired of their harassment.

Received repeated calls from a [protected] number the messages were for a couple who do not reside in our home. After several days of intemidating messages I returned the call to [protected] GC services. I asked the man to remove my number he said it wasn't in thier system, he asked for the name of who they were calling- I gave it- he said they were not in his system. I advised the man both were in the system or you wouldn't be calling me. I advised him this was the only call he would get to remove our number if I received another it would be filed as harrasment- he said that is an empty threat you can't do anything like that. We can call when ever. Then he hung up on me. GC Services web site talks about customer service and all they are is a bunch of cowards with poor customer service.

I just received a local call from GC Services. The man asked for my wife by first name only, and when I asked him what it was regarding he said it is GC Services. When I asked what GC Services is, he responded by trying to verify my home address. I told him that unless he told me what GC Services is, I wouldn't confirm an address. He then said, "don't worry I'll get your neighbors to do it, I'll have them knocking on your door, your obviously not a truthful individual." Then he just hung up! This is definately HARASSMENT!

I talked to someone from GC last week and told them that I would send pmt in the form of a check to them on the 18th. Today is only the 16th and a lady called to harass me about where my payment is...again I told them that I would send it out on the 18th - all of a sudden a gentleman jumped on the phone line claiming to be the floor manager and told me that he was listening to the whole conversation and that sending a payment in the mail was not acceptable - he demanded me to give him my bank account info over the phone and post date a check for the 18th (like an e-check) - due to identity theft & other security reasons I refused - then told them again I would mail a check on the 18th - the so called floor manager persisted and the phone conversation ended very badly - I told the guy he was a *** for the way he was treating me and he said "No you are"! Wow - I have never in my life been treated as badly by any bill collector or collection agency the way I have been treated by this one! Something needs to be done ASAP!

They keep calling me! Beware people, they can drive u crazy!

My mother called Citibank to set up payment arrangements since my father finally started receiving disability payments from the VA, they informed her that her debt was sent to GC Services. She called and spoke with a Mr. Bill Equitz whose conduct falls just short of Satan. He called my mother an idiot, irresponsible, told her that if she didn't come up with $10, 000 in 2 days then he would take her vehicles and foreclose on her home. She explained she didn't have $10, 000 just lying around and wanted to set up an EFT payment plan; he told her that "payment plans are no longer an option for you" and his reason was because my mother wasn't mentally capable of handling such responsibility. He demeaned her, dehumanized her, and humiliated her.

When I called to ask how to file a formal complaint i was given the run-around because Mr. Equitz was a manager! So I told them every law that they violated according to the FDCPA and that I would file complaints with the FDCPA, the BBB, the FTC, the DA's office for my state and theirs, and also with the Judge Advocate's Office since my dad is a disabled veteran that served for 20 years and the house that they threatened to foreclose on was bought through a VA loan... the gentleman on the other end began apologizing on behalf of his manager and said that payment arrangements was now an option. I asked what their physical address was (so I could send a Cease and Desist Letter) and he wouldn't give it to me!

I DON'T KNOW WHY THIS COMPANY IS STILL IN BUSINESS!

HERE ARE SOME ADJECTIVES TO DESCRIBE THEM AND THEIR LACK OF ETHICS:
-rude
-expletive
-hostile
-expletive
-immoral
-expletive
-thieves
-expletive
-just plain ###s... sorry, I had to.

My grandmother had an account with AT&T. She recently got ill after moving from OH to NM and used her credit card for her new place but stopped making payments a couple months ago after she got sick. I, (her granddaughter), as well as my aunt who is an authorized user of the card and not a cosigner (I asked for the contract from AT&T and it does state she is not responsible for the debt being an authorized user and not having a card of her own), have received numerous calls from this company. Sometimes I would get them at 6:30 in the morning. After calling managers and asking them to stop harassing both my aunt and myself they promised they would. Got more phone calls but the people refused to tell me where they were calling from. It would have worked if I didn't recognize the voice. So I called back to talk to a manager and he swore up and down that nobody called from your company. Got a call today from my aunt, hysterically crying because some woman from this company told her that they would go after her and take "everything she has", then I was called and the same woman screamed at me telling me that I was going to jail for fraud. I asked her where she was calling from and she refused to tell me, she said she wasn’t from a collections agency since they knew it was fraud. She also said that my aunt signed off on statements and received a letter which I learned is also false after talking to my aunt. First I asked how we can make a payment plan and she said that they need all 26 grand which I had to laugh at since it’s absurd. I also offered to have her call back to speak to my grandmother and was told "no, I don't want to speak to her I would rather see it go to the fraud department" she said it was "very convenient" that my grandmother was hard of hearing and that she would have to deal with myself or my mother before hanging up on me but not before screaming at me for nearly 15 minutes. She basically accused me of stealing from my grandmother, and told me I was going to go to jail since the fraud investigation showed it wasn't my grandmother authorizing the purchases and she knew I was lying about my grandmother not being here. Which is funny because I talked to my grandmother right after and she knew exactly how she spent her money. I also talked to AT&T who told me they could not take anything from my aunt since she is not a cosigner and could not send me to jail without talking to my grandmother and having her press charges if I used the card without her knowledge. Basically, this company lied about who they were and the extent of what they could do. I have a husband in Iraq and three little ones, this is the last thing I need. She told me that I should be expecting the police to show up anytime to take me to jail and that she would be happy about it which is why she didn't even want to talk to my grandmother. This company has done nothing but harrass myself and my aunt for months. I have finally contacted a lawyer.