Menu
Gaura Travel Solutions

Gaura Travel Solutions review: Rip Off 7

R
Author of the review
2:29 pm EST
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This is the worst company I have ever dealt with. I had to cancel my ticket due to Some emergency, called gaura travel, they said its non refundable. (Your 1500$ gone ).
Then I spoke with airline directly, they said the cancellation fee is only $200.
Then I called Gaura travel back, this time they said the cancellation is $600 for you.
Asked them to give me the breakdown, no answers, no email., no phone calls.
The Customer service Staff could not even understand What I am asking ...their call centre is in India who don;t Damn about Fair Business
STAY AWAY FROM GAURA TRAVEL

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

More Gaura Travel Solutions reviews & complaints

Gaura Travel Solutions - Extremely professional service and cheap and best fare to India 26
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Gaura Travel Solutions - misleading information and excessive charges
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Gaura Travel Solutions - Flight ticket
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Gaura Travel Solutions - Gaura travel incompitent agents
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Gaura Travel Solutions - ticketing
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Gaura Travel Solutions - charged extra with tricky way
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Gaura Travel Solutions - Flight reschedule
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
7 comments
N
N
nitrhya burugadha
, US
Oct 04, 2022 6:30 am EDT

do not book thru gaura travel i have bad experience

N
N
nitrhya burugadha
, US
Oct 04, 2022 6:30 am EDT

Do not book thru gaura travel i have bad experience

M
M
Madhutsb
abc, US
Feb 15, 2021 5:54 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Stay away from Gaura Travels, if you want to lose money go there. I got charged $500 for a ticket that they did not even book. They just sent an itinerary and then I paid money to book tickets in morning. In the evening they called and said that ticket cannot be booked so I was looking for other options but they put me on hook saying wait for 2 days until any cancellation happens to book ticket. But no one cancelled so I had to drop travel plans and ask for a refund but they are charging for $500 cancellation fee. Who will apply cancellation charge when no ticket is booked? Just sending an itinerary is what they did and looting customer's hard earned money. Absolutely no business ethics, staff just trained to keep talking rubbish with no sense. They are blaming me for not telling them the refund option before itself but why would someone talk about refund when they told me wait for any cancellation. Cheats...

M
M
Mudra Khandelwal
, US
Dec 28, 2020 2:26 am EST

Please don’t book through Gaura Travels. If your flight gets cancelled, they won’t give you your refund back. It’s almost been 11 months now that I’ve not received it. They have no business ethics and don’t even bother to reply to the customers they’ve taken money from once their work is done.

M
M
Madu85213
, US
Oct 14, 2020 4:01 am EDT

Avoid at all costs.. thats nightmare..

A
A
Aquarian1823
, AU
May 04, 2016 7:24 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Please avoid at all costs. Temporary Booking fee $40.80 they charge you is unnecessary and should be avoided at all times.Their fares are expensive and customer service is the worst i have ever seen.

R
R
Rajat Bose
, IN
Oct 29, 2012 4:44 am EDT
Verified customer This comment was posted by a verified customer. Learn more

While speaking about the best Indian travel agents in Australia, the name that always rings bell in our heads is none other than Gaura Travel. This travel agency is definitely the best. The reservation people are extremely supportive and have always provided me with some of the best airfare deals. It’s really amazing that even in this festive season of Christmas they treated me with cheap airfares. Thanks, guys.