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Gate 1 Travelweb site

1
E Jul 06, 2019

I've been trying to get on the website for over a week to check the status of my payments for our river cruise next spring. OK, I really mean that I can't get throught!! My complaint is too short!!?? What is this?

Each time I try the web site, I get the following:

This page isn't working www.gate1travel.com is currently unable to handle this request.
HTTP ERROR 502

  • Gate 1 Travel Customer Care's Response · Jul 11, 2019

    We are sorry for the inconvenience, however we are not currently aware of any issues and our IT department can not determine why you are receiving the error message. That said, as you made your reservation with a travel agent you should reach out to them with any questions about your balance or payments. Thank you.

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