CB Garden and Pond Gardening Express Complaints #2-21

Gardening Express Reviews and Complaints

Gardening Express review: Plants arrived in very poor condition, dry, crispy and mostly dead

Mrs C J Robinson of GB

Aug 28, 2026 1:05 pm UTC

Verified customer

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Order delivered Friday 21.08.26, on opening I could see all plants were bone dry, crispy leaves and broken stems.
I contacted Gardening Express immediately via the customer chat line and was told someone would be in touch within 3 working days. Wednesday 26th I contacted them again to be told it had been escalated and I need to wait up to another 3 day. I am still waiting for someone to contact me but doubt this is going to happen!

£74.00 spent and I'm not sure any of the plants will survive

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Gardening Express - Plants arrived in very poor condition, dry, crispy and mostly dead - Photo 1

Gardening Express - Plants arrived in very poor condition, dry, crispy and mostly dead - Photo 2

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Gardening Express Contacts

Gardening Express phone numbers

+44 844 804 4253

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+44 1702 296000

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Gardening Express emails

ineedhelp@gardeningexpress.co.uk

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Gardening Express address

1436 London Road, Southend-on-Sea, SS92UL, United Kingdom

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Sep 17, 2026
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