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GameI am so disgusted that I promise never to go there again

1
N Review updated:

My husband's superior requested that I go to the Glen this morning and purchase two garden hoses (FOR THE SAPS). I got there at 09:00 and waited an hour and a half just to enter the store. (Please note that I was in a car accident and broke my back 5 years ago. I cannot stand for long periods of time.) I went into the store and the hoses were sold out. I decided to browse as I was sure I will find an alternative. You could not get to any shelves as the customers waiting to pay were standing up every isle. I am so disgusted that I promise never to go there again. I would rather go to Alberton City.

Responses

  • H
      Sep 24, 2010
    Game - Game do not care about customer service and the staff also do not know what their own policies are
    Game
    United States

    When the Game people were on strick I try to reach there store, just to listen to music and be told how important my call is. When I mentioned it to the staff when I visited the store they just pull up their shoulders and said nothing.

    Game do not care about customer service and the staff also do not know what their own policies are (Returning of equipment and discount if you find it cheaper elsewhere).

    0 Votes
  • S
      Sep 30, 2010
    Game - No microwave even after payment has been made
    Game
    United States

    I'm complaining on behalf of my Mother who has bought a LG Microwave for cash on the 03 October 2017 was assisted by Michael and she has been told it was out off stock and she would be called back once they have it in store and has paid already, she has been to the store to enquire as she has not had any call from anyone at Game when she go there she was given attitude by the Guy who was assisting her who asked whether she has paid cash or not which sounds as though if she had bought it on credit she has not right to complain either and was told she would be called last week Thursday 15 October 2017 as they should have it by then in store and till to date my mother and father are the one making follow ups and she has not received any call to let her know what’s happening, I’m will be exposing Game for this Bad service my mother has waited from the 3rd October till today it’s the 19October no call no Microwave went it delivered tomorrow if not we want our money back as I’m sure there are a lot of Stores out there who would appreciate our Business rather than Game has treated us so far.

    0 Votes
  • R
      Jan 20, 2011
    Game - Disgusted customer with the awful service
    Game
    United States

    I went to purchase a fridge at the Game at the Moffat on main centre. Firstly the gentleman at so called helped me was no help out all. We then decided to purchase a monitor that was on special the LG 22 inch. My fiance then asked them to please check stock and he was told that he must first bring the receipt. Eventually the gentleman went to check stock and they didnt have. He phoned greenacres branch and they confirmed they had stock.

    My fiance then went up to Greenacres the bridge branch only to stand 2hrs and 30min. Apparently they didnt have stock now, but they were like phoned 20min before he got there to confirm stock. Eventually they said he could have the display model and get a R150 gift card.

    We went there today to find out about the disc and were told we must bring the display one back as they do have stock. Now you can imagine my frustration and impatience as Sunday we were told there was no stock even though the other branch phoned. We then get told we must bring the voucher back as well as they can not give us discount for the new one. It is not about the voucher but the inconvenience we went through and the bad attitudes. Im a very disgusted customer.

    0 Votes
  • W
      Jan 20, 2011

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