My husband was hurt on the job 1 1/2 years ago and had to have neck & spinal surgery needs rehab therapy per surgeon of course not approved by gb. We have not received any back pay to date. Gary s. The only adjuster for this office has issues he lost his staff twice, didn't work for several months and defies judges orders.
Now we have an eviction notice and both our cars have insurance and registration expirations that passed so in 2 weeks i'm set to lose all I own. He recently gave us a number we agreed on but somehow he forgot to put the medical bills on the agreement letter. Accident? I think not. By the time our lawyer calls him 50 times for the next month as has happened since the beginning even when his boss was called my deadlines pass and we lose what we worked hard for, for last 45-50 years. Now there will be no way we will save ourselves from homelessness without even a car left. The on purpose mistake on the letter will set us back another month. Apparently we have no recourse why are these people allowed to do this and what's the purpose of sitting in front of judge when her word means nothing to them. I plan to get over to lake oswego or. Branch when i'm on the street and protest and look those people in the face everyday until they drag me away...
Hurt at work, went to company Doc, all was okay until they saw I was hurt. Gallagher and Bassett take over, Windy the adjuster poses as a doctor for first call until I caught her. She got upset when she found out the Comp doctor referred me to a surgeon, then said she would deny it if I went, I said I am going, she sent a Nurse Case Worker that did not show, the doctor saw my injury said surgery on the spot, then the case worker calls and spent time calling and sending stuff to the doctor, bringing up that I had a gallbladder surgery 6 years ago? Everything. The whole group lies. Then they stall until they file so you have to change the type of lawyer you are getting. The way its worded also leaves the Company you work for open for responsibility when the company does not deny that the accident happened, but Gallagher and Bassett does.
Never thought I would see so many people work hard to lie.
This is a copy of my letter to your company, I believe this shows the incompetence with which my claim was dealt with. It took 3 months for me to receive the cheque after we all agreed on the settlement.
Gallagher Bassett International Ltd 20 Bracken Drive.
HALFORD HOUSE Essex.
2 COVAL LANE IG7 5RF.
Your Ref: [protected]-GD-01
12th April 2019
I write in reference to the above claim which was settled by cheque dated 19-MAR-19.
Unfortunately due to your company I have lost out to the sum of £218.75.
This is due to a price increase by Waltham Forest Council for an application for a drop curb to
be installed at Victoria Road and due to the delay in payment from you I missed the three month
The time scale of events are as follows:
1. The damage was inspected and assessed by Mr Carpenter of Questgates Ltd and damages agreed
2. The Form of Discharge was signed and returned to Questgates Ltd 06-JAN-19.
3. I contacted Mr Carpenter several times requesting where the cheque was and he advised me
he was chasing it.
4. I rang your office the end of February and was advised a cheque was in process which was not received.
I rang again and given the same advice.
5. Eventually I rang on 18-MAR-19 and was advised that two cheques had been sent to Victoria Road
when you had been clearly instructed to send them to my address which was given to you on 06-JUNE-18
in an email to Gaby Andrews.
I made application for the drop curb directly after the Form of Discharge was sent to Questgates Ltd as
I was advised payment from you may take up to three weeks and that allowed me plenty of time within the three month time frame.
I therefore hold your company responsible for my loss and would appreciate recompense by return.
I have contacted WFBC and they have referred to your complaints department.
So the mission statement of GB is to put the needs of their clients first.
Well, I had a very lazy, unhelpful, deceptive, unprofessional and sneaky employee by the name of Jami assigned to my case.
First, it took her two months to calls, which only came after complaining to Jetty about not getting back no reply.
Then she claimed she had to talk to maintenance, then property manager.She promised to call that first week in January, 2019.Again, she never called back.
And in between last year, 2018 till January when she does call once or twice, she'll hang up before I could take the call.
Her excuse, the phone never rang.So I sent her a very shrewd email week of 2/18/19, where she defended her actions and was going to let me know her decision, one way or the other.
Well, I advised her to send an email because she has never been a straight forward person.
She calls, today, 2/22/19, that my claim was denied based on some clause in my rental policy.
She never made any attempt to request pictures or send anyone out or ask..All her decision making was from the comfort of her office.
Personal belongings are protected and because she was a very dishonest person from the beginning, I want this whole claim investigated.
If not, I will file a lawsuit against both GB and Jetty.
I was contacted today at home in regards to a claim placed by my wife through her work place. First off, GB was specifically told to call her work place and shouldn't have had her home phone in the first place. Secondly, after fully identifying myself, the GB person would not identify herself properly. Thirdly, she was evasive about what the call was in reference to and persisted in asking for further information about my wife. Lastly, after hanging up on the person, I called GB back to speak to her supervisor who was just as rude and useless. Customers would be better off with any other provider other than Gallagher Bassett.
I made a claim against Steak & Shake and these were the folks they hired to carry out their investigation.
Right off the back, Lucas Stepp gave all the assurances of an impartial investigation, but then tired intimidation tactics such as questioning why I waited two weeks to report my incident when I had actually reported it the Monday morning after the Friday evening of the incident. He then asked me to provide information that the location of the incident had. He even asked me to return for photos, which I did.
I suppose they decided to push my case on some intern because I received a call from some young woman that basically told me that they found that Steak & Shake was not in fault. When I asked if she saw the video of the incident, she stumbled and told me that there was no incident. So I asked her if she looked at the video and she replied that the incident did not even happened. It was at that moment of that blatant lie that i knew the calibour of this company and that they were willing to outright lie and forsake honour for the price of an iphone.
It comes to no surprise that both clients, employees, and investigate individuals have qualms with their dealings with Gallagher Bassett Services. They are morally irreprehensible and lacking in class or taste.
It has been two years since the date of my injury and I have been jumping through hoops to collect my claim money and still have not been reimbursed for my loss of wages. I have...
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These people are trained liars and scammers. You are directed toward them for a claim and in return you will never be able tostate your case. The worker or the consumer gven the situation will never have their rights protected. Their sole job is to protect their client and you mea nothing to them whatsoever. Even though you are the injured party, they are protecting their client of losse no matter how small. I spoke wiith a Joni and a Suzann and both of them are trained to deceive the individual making the claim. Therefore, you will be constantly mislead and give false hope and things you were promised in the beginning will be denied. You will come out empty handed and still with the injuries you had when you stepped in. Only the creator can help bring justice when people have lied to you as such.
We had an outbreak of bedbugs in one of our four bedrooms. We hired Gallagher Bassett International to make cleaning. This company is awful. After cleaning we spent hours getting flooring quotes and costs to replace the affected furniture.
I have had to deal with this company for over eight years theyre my employers Workmen's Comp. insurance company and they have done nothing to help all of This time except...
ran across the most hateful woman by the name of Suzann at this company. Prior to that I had spoken to a woman name Joni. They transferred my case to this Suzann woman and that is when the evilness began. This woman is hateful, unproffesional and harrased me and my familly. She denied our insurance claim and refused to release the contents of the tainted object that was in our pasta sauce at Fazoli's Restaurant. I am more concerned with the fact that this woman is pure evil and hateful than not getting an answer to my claim. To top it off we were never reimbursed for the food that was overly priced and of poor quality. But to be threatened by this insurance claim employee and to be treated less than human sickens me. She did everything she could to make my family feel worthless. I will never deal with Fazoli's ever again all because of this hateful Suzann woman at Gallagher & Bassett. I received a nasty letter from her in the mail which was a slap in my family's face. My disabled mother and small child were ill and she denied all claims. She tried to threaten that she would take us to court for slander if we tried to do anything about the foreign object that was found in our food. It is their fault but they tried to claim zero responsibility. They refused to top send us a copy of the report from the forensics lab that tested the foreign object also. They said they were not obligated to inform us what it was. I mean who is to say they even really sent it in to the lab. they could be lying to us about it. This company is pure EVIL.
I ran across the most hateful woman by the name of Suzann at this company. Prior to that I had spoken to a woman name Joni. They transferred my case to this Suzann woman and that is when the evilness began. This woman is hateful, unproffesional and harrased me and my familly. She denied our insurance claim and refused to release the contents of the tainted object that was in our pasta sauce at Fazoli's Restaurant. I am more concerned with the fact that this woman is pure evil and hateful than not getting an answer to my claim. To top it off we were never reimbursed for the food that was overly priced and of poor quality. But to be threatened by this insurance claim employee and to be treated less than human sickens me. She did everything she could to make my family feel worthless. I will never deal with Fazoli's ever again all because of this hateful Suzann woman at Gallagher & Bassett. I received a nasty letter from her in the mail which was a slap in my family's face. My disabled mother and small child were ill and she denied all claims. She tried to threaten that she would take us to court for slander if we tried to do anything about the foreign object that was found in our food. It is their fault but they tried to claim zero responsibility. They refused to top send us a copy of the report from the forensics lab that tested the foreign object also. They said they were not obligated to inform us what it was. I mean who is to say they even really sent it in to the lab. they could be lying to us about it. This company is pure EVIL.
was injured at work and claims adjuster has made us go to court and get everything court ordered. i had mri done two weeks after injury and showed torn rotator cuff, but they insisted it was tendonitis. they convinced dr treating to change his story numerous times. i almost lost my vehicle, home and everything i own because the claims adjuster had a stick up her butt. i just hope when i take her, her company and the dr to court they remember they left me out in the cold for damn near a year before i had surgery and it is taking forever to heal. if they did this to me who knows how many were before me. i will no doubt make an example out of these people, i will not rest till they lose their job and see how it feels to lose everything
I'm convinced it is a prerequisite to be a cold hearted, mean, evil person to work here!! I got injured at work the beginning of Jan. 2011. I submitted a claim through our...
I was contacted by Gallagher Bassett Services, Inc. in regards to an incident I had at the McDonald's in Lake Buena Vista, FL where they ruined my digital camera while I was on vacation at Disney from Idaho. They asked me to get a quote for service or replacement of my camera, which I did. They then contacted me telling me that the McDonald's where this occurred had no recollection of the incident and they weren't going to do anything about it. This is after the owner of the McDonald's where this happened had contacted their insurance company (Gallagher Bassett) to report the issue. The person I spoke with is Patrick.
Gallagher Bassett provides a service, in fact many services. I think they make their money out of what many would call a "Run araound" Statements like let me help you, and it will take time, , but then play the game of never returning the call, saying it is out of my hands and putting it back to the company that hired them only to hear that the company has no control over the decision to pay or not to pay it is the insurane company Gallagher Bassett. Which bb y the way is not a true statement, the state does not show them as an Insurance company, the state only shows them as a third party adjuster... What a scam... My ordeal comes from Holiday Inn, , , I left my room at about 7:30 am and returned at abou 4PM to see a door wedged open... I went to the front desk and a employee and I returned to find a room open and am I pad gone. A statement from the maintence person says the lock showed only one entry and that was House keeping... Hmmm all those hours and no one else except the door was wedged and open a length of time??? Ipad gone but Gallagher Bassett wants to play games. Tey wont return calls, and they act as if they dont wnat to settle this... MY sugestion is DONT STAY AT HOLIDAY INN and you wont have to deal with these JERKS
I too had a workman's comp claim in which my actual doctor and the doctor I was sent to from work both put me on work restrictions after a shoulder injury. GB denied my claim but stated that I could file for an appeal within twenty days. I had it sent in 2 days later. Still to this day have never heard from them whatsoever. They played it off as a shoulder sprain. Well 5 and half months later my shoulder is still not like it used to be. It's got about sixty percent of its strength back. Pretty crappy since I was supposed to start firefighter training in the fall and now because of GB, I may not be able to ever achieve that dream. Thanks alot [censored]s!
This company needs to be investigated. They steal from the companys they work for and do not do the job intended.
However, the companys who hire them probably get just what they want. An insurance company that screws the employee and saves them money. Where has loyalty to an employee who has given blood sweat and tears for them gone. This should be illegal. And any one who works for them endorses this practice. I guess anyone can be bought for 30 pieces of silver.
We need to get the media involved in disputes with this company. Also the states need to stand up to them then they do not comply with orders from the state. Where is justice in this country? Where is fairness and fighting for the rights of others. This is why we need government intervention. I pay my taxes and I want the government to represent me when crooks like this take advantage of me. They force you to get an attorney so that you will lose part of your money and they sit back and feel vindicated.
Have we on empathy for the injured?
Well, I have read other complaints here, and am greatful that we have not had as much trouble out of GB as some, but our problem would be such a simple one to resolve and in 4 months they have done nothing.
My husband was injured on the job in early June of 2009. When he finally received his first WC check, it seemed low. I knew that he was supposed to receive 2/3 of his average weekly wage. So, I went to his employers website and printed out all of his pay records and turned them over to our attorney. It turns out that his checks are about $55 less each week than they should be.
Our adjuster at GB is Gary Jones. Our attorney has called, written, faxed, and emailed Mr. Jones. He has simply ignored her. We know he has gotten her messages because our mailing address was corrected as instructed in such contact. Yet, the W/C check amount has STILL not been corrected.
We have also had slight delays in approvals for treatment and meds, but nothing like the others I read here. $55 may not seem like a lot of money, but when your income has already been cut by a third, every dollar counts
Had my 2008 Honda Civic oil changed, they admitted they put the oil filter on backward, or had problems with the oil filter in the past, but my engine siezed up that day. Now I...
I sustained a work related injury to my left knee. I have had problems with Gallagher Bassett since day 1. I have had difficulty with my doctor's appointments and payment...
I agree about the rude adjuster. I talked to Robin to find out why the second week of pay was 1/6 that of the first week. She was very rude acting like I should know this and...
I was injured on the job working for a large photography studio. Gallagher Bassett refused to pay any bills or pay for health care I needed for a herniated disc in my back. Now after 2 years of no help from the company I settled for next to nothing with the company and now I just had surgery and am partially paralyzed in my leg and tremendous back pain because of lack of cooperation of gallagher bassett and a nationwide large photography company. Do I have recourse with G & B for suffering and permanent damage? I am so very pissed.