Furniture Rowaccident protection insurance

This review was posted by
a verified customer
Verified customer

We purchased a living room set from furniture row and we were talked into the extra protection in case my husband was injured or laid off of work. Shortly after we had the furniture he was injured and could not go to work. He called the claims office and they told us to wait until he had something in writing from the SS disability that he applied for. We called several times but were told to wait to submit the papers, when he got his social security letter of his disability for his back we sent the paperwork into the company and we were denied . We already paid for the furniture but now we still have the "disability insurance of theirs to pay off." This is a total ripoff especially when they tell us they will not accept in writing from a government agency that he has been disabled from a certain date. We try hard to keep up with all the payments but with the little social security brings in this is a big hardship.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.