Furniture Row — accident protection insurance
We purchased a living room set from furniture row and we were talked into the extra protection in case my husband was injured or laid off of work. Shortly after we had the furniture he was injured and could not go to work. He called the claims office and they told us to wait until he had something in writing from the SS disability that he applied for. We called several times but were told to wait to submit the papers, when he got his social security letter of his disability for his back we sent the paperwork into the company and we were denied . We already paid for the furniture but now we still have the "disability insurance of theirs to pay off." This is a total ripoff especially when they tell us they will not accept in writing from a government agency that he has been disabled from a certain date. We try hard to keep up with all the payments but with the little social security brings in this is a big hardship.