The complaint has been investigated and
resolved to the customer's satisfactionResolved Sofa Mart — Poor quality and service
resolved to the customer's satisfaction
My wife and I paid clost to $1000 for a livingroom set. First the sales woman tried to pass of the floor couch as a new one. We figured that out when we were told just 10 min earlier we had to wait 3 weeks for our couch then all of a sudden it was there, but the couch on the floor was gone.
All the furniture couch, loveseat, chair did not last 9 months. They are poorly built with 1x2 peices of wood. Normal sized adults sitting on it would cause it to break. All the furniture broke the same way.
Don't waste your money shopping here. These products are garbage and good luck getting any help from them about poor quaility. Hell they lied to us to start off with. If i could go back i'd get my money back when she lied to us.
DO NOT BUY ANYTHING FROM FURNITURE ROW SHOPPING CENTERS. THE PRODUCTS ARE A BUNCH OF LOW QUALITY CRAP.